Shareholders - Publications - Faculty & Research

11 Mar 2021
News

Leading with Heart

think I have a very simple philosophy. My philosophy is, listen, we all come to work to do three things: shareholder value, help unlock the dreams of people that we work with, and serve the community in which we operate. Those are the... View Details

06 Feb 2013
What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

capitalism" he believes it fosters. He thinks private sector responsibility is the answer and his prescription is described in a new book, Conscious Capitalism, that he coauthored. Conscious capitalism is made up of four elements: a purpose higher than merely... View Details

Keywords: by James Heskett

01 Dec 2022
News

Singing to the Corn

layoffs. Even so, I remember someone pointing at me in a bar, and we hustled out of there. It certainly left a taste in my mouth of the power of strategy and thought, but I felt really bad about it.” The tension between straight-ahead View Details

Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture

June 2017 (Revised September 2021)
Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal

Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details

Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America

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18 Jun 2018
Research & Ideas

Warning: Scary Warning Labels Work!

challenging spot, since their responsibility to their shareholders is to make money, and their go-to way of doing this has been by selling junk food,” she says. “But, you can see this trend where they’re trying to juggle their product... View Details

Keywords: by Dina Gerdeman; Advertising; Public Relations

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

April 2009
Case

Merck: Managing Vioxx (A)

By: Robert L. Simons, Kathryn Rosenberg and Natalie Kindred

This two-class case series allows students to stand in the shoes of CEO Ray Gilmartin during the unfolding stages of a reputational crisis. Merck's mission statement claims to "put patients first," but the company is widely criticized for putting profit before patient... View Details

Keywords: Ethics; Crisis Management; Reputation; Decision Choices and Conditions; Customers; Business or Company Management; Cost vs Benefits; Corporate Accountability; Business and Shareholder Relations; Business and Stakeholder Relations; Customer Focus and Relationships; Pharmaceutical Industry

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09 Sep 2009
Working Paper Summaries

Perspectives from the Boardroom--2009

Keywords: by Jay W. Lorsch, Joseph L. Bower, Clayton S. Rose & Suraj Srinivasan

Web

2024 Reunion Presentations - Alumni

Reparations & A New Way to Measure Shareholder Returns Professor Mihir Desai (MBA 1993) 10:00–11:15 a.m. EDT + More Info – Less Info How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their... View Details

November 2005 (Revised December 2016)
Case

Bally Total Fitness (A): The Rise, 1962–2004

By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth

From a single, modest club in 1962, Bally Total Fitness had grown to become—in management’s words—the “largest and only nationwide commercial operator of fitness centers” in the United States in 2004. Bally had faced its share of challenges, but the last couple of... View Details

Keywords: Bally Total Fitness; Fitness; Gyms; Health Clubs; Chain; Securities And Exchange Commission; Paul Toback; Weight Loss; Exercise; Contracts; Personal Training; Retention; Accounting; Accounting Audits; Accrual Accounting; Finance; Advertising; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Satisfaction; Public Equity; Financing and Loans; Revenue; Revenue Recognition; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Lawsuits and Litigation; Management; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Delivery; Service Operations; Public Ownership; Problems and Challenges; Business and Shareholder Relations; Business Strategy; Competition; Corporate Strategy; Expansion; Segmentation; Trends; Cost Management; Profit; Growth and Development; Leadership Style; Five Forces Framework; Private Ownership; Opportunities; Motivation and Incentives; Competitive Strategy; Health Industry; United States; Illinois; Chicago

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16 Sep 2015
Op-Ed

The Real Duty of the Board of Directors

We routinely hear board directors, CEOs, and CFOs of publicly-listed corporations refer to shareholders as owners of the corporation. Under this thinking, it is natural to conclude that the board’s duty is to its shareholders. Contrary to... View Details

Keywords: by Robert G. Eccles & Tim Youmans

12 Mar 2018
Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

their returns. They believe that companies must select among binary options of serving shareholders or serving society. This is a wrong-headed idea because companies with clarity about their purpose actually perform better in the long... View Details

Keywords: by Bill George; Banking

01 Dec 2012
News

Shareholders' Value?

What are shareholders good for? Maybe not as much as most people think. Basically, shareholders are supposed to provide three functions: money, information, and discipline. Let's examine each. Money. In... View Details

Research Summary

Research

The founding and expansion of new firms is central to innovation and economic growth, but the determinants of a new idea’s success are difficult to ascertain. The decision to form a new firm and its ultimate outcome are impacted by ownership structure, financing... View Details

29 Jan 2021
News

Holding Business to Account

idea of being a passive investor, along for the ride, no longer appealed to me,” Aiyer says. Shareholders were owners, she realized, and they had a say in how a company ran as well as the ability to influence everything from labor... View Details

16 Feb 2022
News

Holding Business to Account

important to their bottom line: gender equity. “I suddenly realized the power, the reach we had as shareholders,” Aiyer recalls with some amazement. After that experience, “the idea of being a passive investor, along for the ride, no longer appealed to me,” Aiyer says.... View Details

01 Jun 2006
News

CEO Compensation Troubles

Ask any thoughtful corporate board member what they are most concerned about these days, and it is not Sarbanes-Oxley. It is CEO pay. Directors worry because shareholders continue to express outrage, and the media attention to the issue... View Details

Keywords: Jay W. Lorsch; Management of Companies and Enterprises; Management

01 Sep 2011
News

Capitalism’s False Mantra

was aligned with the interests of shareholders. If the company’s stock did well, executive pay would rise in concert. Thus was born the idea that CEOs should serve to maximize shareholder value, the mantra that has defined the business... View Details

Keywords: Sean Silverthorne; Publishing Industries (except Internet); Information; Management