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- 22 Sep 2009
- First Look
First Look: September 22
sales per worker does not support the higher returns for entrepreneurship rationale. Our evidence suggests that entrepreneurship is higher when fixed costs are lower and when there are more entrepreneurial people. Download the paper:...
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Martha Lagace
- 09 Sep 2008
- First Look
First Look: September 9, 2008
responses by firms that receive poor ratings, especially those that face lower cost opportunities to improve and that operate in highly regulated industries. Our empirical analysis examines how nearly 600 firms in the United States...
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Sean Silverthorne
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
they seek advice from others. However, increasingly companies that operate in high-anxiety settings (like financial services, health care, and education) are deploying self-service technologies (SSTs), through which anxious customers...
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Sean Silverthorne
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
the most well-known New York City nonprofits. Will Weiss, the executive director, has witnessed his share of chaos during four years at Big Apple. After a slight resurgence following the precipitous drop in ticket sales during the...
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Dina Gerdeman
- 20 Mar 2012
- First Look
First Look: March 20
PublicationsCapitalism: Its Origins and Evolution as a System of Governance Author:Bruce R. Scott Publication:Springer-Verlag, 2011 Abstract Two systems of governance, capitalism and democracy, prevail in the world today. Operating...
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Sean Silverthorne
- 23 Mar 2010
- First Look
First Look: March 23
constant marginal costs, there is never a pure-strategy solution where the lower-quality B firm obtains positive market share. We also consider the case where A obtains revenue from follow-on sales, as might arise when A expects to make upgrade View Details
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Martha Lagace
- 04 May 2016
- What Do You Think?
What Does Boaty McBoatface Tell Us About Brand Control on the Internet?
brand.” Deighton and Kornfeld suggested that the benefits of lightening up the marketing effort might range from increased sales to lower-cost recruiting (as prospective employees get a different picture of an organization with a staid...
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- 05 Feb 2014
- Research & Ideas
Can Putin Score Olympic Gold?
merchandise sales, with sales so far topping only $30 million, compared to Vancouver's $51 million. Such lackluster performance spells trouble not only for the Games themselves, but also for all of the brands that hope to ride its bobsled...
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- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
worries, friend.” Customer Support Rep: “Keep me in the loop too, all. I want to be prepared if customers start asking questions about the new layout or pricing changes.” CTO: “You got it, friend.” Operations Tech: “Yo, after lunch today...
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by Julia Austin
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
his camera than the telephone. It was not long after he began his career that his mother never had to work again. When Sam Walton opened his first five and dime store in Newport, Arkansas, after being mustered out of the Army in 1945, his goal was to become the most...
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by Richard S. Tedlow
- 26 Jan 2016
- First Look
January 26, 2016
increases in future sales growth and profitability. In sum, our results document a surprisingly large impact of immigrants’ role as economic conduits for firms in their new countries. Publisher's link:...
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Sean Silverthorne
- 14 Jan 2014
- First Look
First Look: January 14
were longer when physicians were assigned patients under a pooled queuing system, compared to when each physician operated under a dedicated queuing system. The dedicated queuing system resulted in a 10% decrease in LOS-a 32-minute...
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Sean Silverthorne
- 13 Sep 2011
- First Look
First Look: September 13
Advertising (DTCA), detailing, and Meetings and Events (M&E). We then propose an alternative choice model specification that relaxes the IPS property-the so-called "flexible substitution" logit (FSL) model. The (random coefficient) FSL model predicts that...
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Sean Silverthorne
- 28 Jan 2014
- First Look
First Look: January 28
simply "copy-paste" its existing operating model across the diversity of Asian markets. LEGO invested significantly in Asia throughout 2012-2013 in order to adapt its playbook to the anticipated challenges. The case also...
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Sean Silverthorne
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
operational inefficiencies in recycling facilities, which can’t recycle compostable plastic. After months of research and analysis, Puri and his team resolved to package their produce in #1 PET plastic, the type most universally accepted...
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by Ranjay Gulati
- 03 Mar 2003
- Research & Ideas
The Ingredients of a Deal Disaster
terms, the team "throws it over the fence" to operational management, which is stuck with the unenviable job of forging a strong, positive social contract after the fact. Jerry Kaplan, Go Technologies' founder, was especially...
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- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
Experiment By: Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian Abstract—When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other....
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Dina Gerdeman
- 19 Aug 2008
- First Look
First Look: August 19, 2008
survey. We find that the end-of-month inventory significantly increased in four of the six retail segments studied and that, after controlling for sales and macroeconomic factors, the positive time trends for the end-of-month inventory...
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Sean Silverthorne
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
term scale and scope. Though tractors are now used in nearly every agricultural field operation and in the production of nearly all crops, they first developed with much more limited application. Early diffusion was accordingly rapid in...
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Carmen Nobel
- 23 Sep 2014
- First Look
First Look: September 23
hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other...
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Sean Silverthorne