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  • 08 Oct 2007
  • Research & Ideas

Management Education’s Unanswered Questions

university-based business schools first emerged, what did the founders envision? Were they naive? A: The original intention is very clear: to create management as a profession. A profession did not mean a distinction between an expert and... View Details
Keywords: by Martha Lagace; Education
  • 28 May 2019
  • News

Alumni and Faculty Books for June 2019

focus so much on the intermediate goal that often we neglect the overarching end goal: happiness. It is central to our existence—the soul of our lives. Everything we do is with the inherent intention of making us happy. In the... View Details
  • 31 May 2018
  • News

Finding Freedom from Eating Disorders

they'll say why don't you just eat a burger? And I think that good intentions are there. But to somebody struggling with an eating disorder, it's extremely triggering anytime someone talks about food. Anytime someone comments on your... View Details
  • 16 Oct 2019
  • Blog Post

6 Steps to Building a Better Workplace for Black Employees

go. It’s more important than ever to discuss what organizations can do about it.” The book describes the experiences of African American workers and offers advice to black employees who seek to advance in their careers. It also provides these recommendations for... View Details
Keywords: All Industries
  • Web

Commencement 2020 Address | About

faced during your workday, you take an intentional moment and reflect upon what you can be grateful for that day. Before we say goodbye, I’d like to give you a chance to express some gratitude directly. As much as today is a celebration... View Details
  • 01 Sep 2005
  • News

WATER Ltd.

General Electric and its CEO Jeff Immelt (MBA ’82). GE has announced its intention to reach $10 billion in water-business sales over the next decade. Worldwide, as water becomes increasingly precious, it is often predicted that more... View Details
Keywords: Garry Emmons; Waste Management and Remediation Services; Corporate Services; Business Schools & Computer & Management Training; Educational Services
  • April 2024 (Revised July 2024)
  • Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
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  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

careful about adding too many obligations to people’s already-full plates, even if their intention is to relieve stress through social interactions. And, if you’re on the receiving end of these invitations and can tactfully decline, do... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 25 Oct 2016
  • First Look

October 25, 2016

leakage would result in increased global emissions, undermining the intent of emissions regulation. It is also widely believed that carbon tariffs—carbon taxes imposed on goods imported from an unregulated region to a region subject to... View Details
Keywords: Sean Silverthorne
  • 21 Dec 2018
  • News

Bridging the Gap

that are then correlated with—and probably causal to—success in careers and success broadly defined, economically; feeling like you’re being intentional about what you’re pursuing and that you’re pursuing meaningful work, over time. And... View Details
Keywords: Educational Support Services; Educational Services
  • 04 Jan 2012
  • First Look

First Look: January 4

Siegel, and Xi Li Abstract Using a natural experiment to overcome the empirical challenges facing the debate over the bonding hypothesis, we analyze markets' reaction to a sudden radical change in the law governing U.S.-listed foreign firms. In March 2010, the U.S.... View Details
Keywords: Carmen Nobel
  • 01 Jun 2020
  • News

Keeping the Beat

about the intention behind my music. I take more time saying how I made the song. I take more time sharing things that I think are relevant or interesting to that particular audience. And I engage. I watch the comments and I respond to... View Details
Keywords: Motion Picture and Sound Recording Industries; Information
  • 02 Nov 2022
  • Blog Post

Climate Stories Episode #11: Mary Jo Veverka (HBS 1978): Fostering Actionable Climate Literacy

efforts with the potential to bridge gaps in the curriculum. The goal is to connect student learning experiences with a more intentional and scaffolded progression of learning throughout a student's school experience and beyond.” Climate... View Details
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

higher empathic concern for a person in need, which, in turn increased intentions to help. Download the paper: http://www.hbs.edu/research/pdf/11-079.pdf Platform Competition under Asymmetric Information Authors:Hanna Halaburda and Yaron... View Details
Keywords: Sean Silverthorne
  • July 2024
  • Case

Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones

By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; AI; Artificial Intelligence; Digital Strategy; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Financial Services Industry; St. Louis; Missouri; United States; Canada
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  • 08 Dec 2015
  • First Look

December 8, 2015

Katherine L. Milkman, Leslie John, and Michael I. Norton Abstract—Many intend to stay fit but fail to exercise or eat healthfully; students intend to earn good grades but study too little; citizens intend to vote but fail to turnout. How can policymakers help people... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2010
  • First Look

First Look: March 2

can learn the truth about gaps between vision and reality. Without a commitment to a vision and an institutionalized learning and governance system, well intentioned boards will continue to be surprised ethical, human, and performance... View Details
Keywords: Martha Lagace
  • 01 Jun 2018
  • News

Up by the Roots

intent on what Gotsch and her colleague, a senior capital markets consultant at Accenture, had to say—or more precisely, what they had come to ask: Where, exactly, do you look for new and innovative financial technology? The response was... View Details
Keywords: Alexander Gelfand; illustrations by Dan Page
  • 17 Dec 2013
  • First Look

First Look: December 17

facial tracking to explore how marketers can best use entertainment in ads to increase their effectiveness in increasing intent to purchase. The findings suggest that the optimal amount of entertainment differs by type of entertainment... View Details
Keywords: Carmen Nobel
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

BartlettHarvard Business School Case 910-410 Describes the development of the global strategies and organizations of two major competitors in the consumer electronics industry. Over four decades, both companies adapt their strategic View Details
Keywords: Martha Lagace