Filter Results
:
(2,789)
Show Results For
-
All HBS Web
(2,789)
- People (4)
- News (254)
- Research (2,285)
- Events (7)
- Multimedia (5)
- Faculty Publications (1,476)
Show Results For
-
All HBS Web
(2,789)
- People (4)
- News (254)
- Research (2,285)
- Events (7)
- Multimedia (5)
- Faculty Publications (1,476)
- 04 May 2017
- News
Leading a Team to the Top of Mount Everest
- September 2014
- Teaching Plan
Linden Lab: Crossing the Chasm
In early 2009, managers at Linden Lab, creator of the virtual world Second Life, faced decisions about the company's growth strategy. Despite profound initial skepticism about demand for a user-generated virtual world that was not a traditional game, Second Life was...
View Details
Eisenmann, Thomas R. "Linden Lab: Crossing the Chasm." Harvard Business School Teaching Plan 815-053, September 2014.
- 14 Oct 2020
- Blog Post
Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital
Pierre-Jacques. Taking the Next Step with HBS As their careers at ICV grew alongside their work at Harlem Capital, Pierre-Jacques and Tingle both had decisions to make about where to go from here. For...
View Details
- 2021
- Chapter
Governing for Growth in Scope: Cultivating a Comparative Understanding of How Peer Production Collectives Evolve
By: Rebecca Karp, Amisha Miller and Siobhan O'Mahony
One of the early challenges for any peer production collective is how to govern the growth of new members or contributors. Scope growth was not a topic of concern when scholars were focused on understanding the emergence of peer production collectives as a phenomenon...
View Details
Keywords:
Peer Production Collectives;
Scope Growth;
Collaborative Innovation and Invention;
Governance;
Growth Management
Karp, Rebecca, Amisha Miller, and Siobhan O'Mahony. "Governing for Growth in Scope: Cultivating a Comparative Understanding of How Peer Production Collectives Evolve." Chap. 11 in The Handbook of Peer Production, edited by Mathieu O'Neil, Christian Pentzold, and Sophie Toupin, 137–152. John Wiley & Sons, 2021.
- February 2018
- Article
Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience
By: Bradley R. Staats, Diwas S. KC and F. Gino
Many models in operations management involve dynamic decision making that assumes optimal updating in response to information revelation. However, behavioral theory suggests that rather than updating their beliefs, individuals may persevere in their prior beliefs. In...
View Details
Keywords:
Information;
Announcements;
Service Operations;
Decision Making;
Medical Specialties;
Experience and Expertise;
Medical Devices and Supplies Industry
Staats, Bradley R., Diwas S. KC, and F. Gino. "Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience." Management Science 64, no. 2 (February 2018): 804–824.
- Article
Employee Selection as a Control System
By: Dennis Campbell
Theories from the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study...
View Details
Keywords:
Management Systems;
Governance Controls;
Employees;
Selection and Staffing;
Motivation and Incentives;
Decision Making;
Business Model
Campbell, Dennis. "Employee Selection as a Control System." Journal of Accounting Research 50, no. 4 (September 2012): 931–966.
- Career Coach
Maude Hoffman
Maude is happy to help fellow students talk through career decisions and strategies to pivot to investing, sustainability, and energy. She studied chemical engineering...
View Details
- 27 Oct 2020
- Blog Post
Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital
Pierre-Jacques. Taking the Next Step with HBS As their careers at ICV grew alongside their work at Harlem Capital, Pierre-Jacques and Tingle both had decisions to make about where to go from here. For...
View Details
- December 2020 (Revised April 2021)
- Case
IBM Watson at MD Anderson Cancer Center
By: Shane Greenstein, Mel Martin and Sarkis Agaian
After discovering that their cancer diagnostic tool, designed to leverage the cloud computing power of IBM Watson, needed greater integration into the clinical processes at the MD Anderson Cancer Center, the development team had difficult choices to make. The Oncology...
View Details
Keywords:
Decision Making;
Innovation Strategy;
Knowledge Management;
Knowledge Use and Leverage;
Operations;
Failure;
Information Technology;
Applications and Software;
Health Care and Treatment;
Product Development;
Health Industry;
Information Technology Industry;
Technology Industry;
United States;
Houston;
Texas
Greenstein, Shane, Mel Martin, and Sarkis Agaian. "IBM Watson at MD Anderson Cancer Center." Harvard Business School Case 621-022, December 2020. (Revised April 2021.)
- Article
Enfranchisement of Service Workers
By: Leonard A. Schlesinger and James Heskett
Enfranchisement is achieved through an integration of empowerment with methods of pay for performance. Evidence from Ito Yokado Group in Japan and Nordstrom in the US demonstrates the positive effects of enfranchisement. Successful efforts to enfranchise employees: 1....
View Details
Keywords:
Motivation and Incentives;
Franchise Ownership;
Employees;
Compensation and Benefits;
Service Industry;
Japan;
United States
Schlesinger, Leonard A., and James Heskett. "Enfranchisement of Service Workers." California Management Review 33, no. 4 (Summer 1991).
- June 1982
- Supplement
Hartmann Luggage, Video
By: John A. Quelch
The company president describes current strategy, and the decisions made in response to the problems.
View Details
Quelch, John A. "Hartmann Luggage, Video." Harvard Business School Video Supplement 882-509, June 1982.
- Article
The Business Case for Curiosity
By: Francesca Gino
Although leaders might say they value inquisitive minds, in reality most stifle curiosity, fearing it will increase risk and inefficiency. Harvard Business School’s Francesca Gino elaborates on the benefits of and common barriers to curiosity in the workplace and...
View Details
Keywords:
Organizational Culture;
Employees;
Creativity;
Cognition and Thinking;
Learning;
Decision Making;
Performance Effectiveness
Gino, Francesca. "The Business Case for Curiosity." Harvard Business Review 96, no. 5 (September–October 2018): 48–57.
- winter 2003
- Article
Massively Categorical Variables: Revealing the Information in Zip Codes
We introduce the idea of a massively categorical variable, a variable such as zip code that takes on too many values to be treated in the standard manner, and show how to use it directly as explanatory variables in an econometric model. In an application of this...
View Details
Steenburgh, Thomas J., Andrew Ainslie, and Peder Hans Engebretson. "Massively Categorical Variables: Revealing the Information in Zip Codes." Marketing Science 22, no. 1 (winter 2003): 40–57.
- 2016
- Book
Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work
Part of a manager's job is making tough calls, and the hardest challenge can be resolving "gray area” problems—situations in which analysis of the numbers, facts, and data fails to provide a clear answer. Gray areas test not only managers’ skills but also their...
View Details
Badaracco, Joseph L. Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work. Harvard Business Review Press, 2016.
- February 2003 (Revised May 2008)
- Case
AFP Provida
By: Michael E. Porter, Arturo L. Condo and Andrea Prado
Describes the evolution of AFP Provida, one of the early entrants into the Chilean pension fund system established in 1981. By 1999, AFP Provida was not only the largest pension fund administrator in Chile, but also the largest in Latin America in terms of number of...
View Details
Keywords:
Developing Countries and Economies;
Globalized Firms and Management;
Industry Clusters;
Competitive Advantage;
Expansion;
Financial Services Industry;
Chile
Porter, Michael E., Arturo L. Condo, and Andrea Prado. "AFP Provida." Harvard Business School Case 703-424, February 2003. (Revised May 2008.)
- 21 Aug 2018
- News
The Business Case for Curiosity
- December 2014
- Article
Team Reflexivity as an Antidote to Team Information Processing Failures
By: M. C. Schippers, A. C. Edmondson and M. A. West
This article proposes that team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can function as an antidote to team-level biases and errors in decision making. We build on prior work conceptualizing teams as information-processing...
View Details
Keywords:
Team Reflexivity;
Team Information-processesing Failures;
Team Regulatory Processes;
Team Learning;
Groups and Teams;
Knowledge Management
Schippers, M. C., A. C. Edmondson, and M. A. West. "Team Reflexivity as an Antidote to Team Information Processing Failures." Small Group Research 45, no. 6 (December 2014): 731–769.
- December 1982 (Revised September 2015)
- Case
Halloran Metals
By: Roy Shapiro
Two competitors in the Northeast steel service center industry have made very different choices with regards to logistics and operating strategy. One distributes from a large central location; the other operates seven widely scattered warehouses. Students can diagnose...
View Details
Keywords:
Logistics;
Business Strategy;
Competitive Strategy;
Business Cycles;
Decision Choices and Conditions;
Metals and Minerals;
Supply Chain;
Steel Industry;
United States
Shapiro, Roy. "Halloran Metals." Harvard Business School Case 683-062, December 1982. (Revised September 2015.)
- September 1995 (Revised June 2002)
- Case
Intel Pentium Chip Controversy (A), The
By: V.G. Narayanan and James D Evans
Following Intel Inc.'s decision to replace flawed Pentium chips, the company faces revenue recognition choices. Events leading up to IBM's decision to halt shipment of computers that have Intel's microprocessor inside and Intel's decision to replace all the flawed...
View Details
Keywords:
Business or Company Management;
Decision Choices and Conditions;
Revenue Recognition;
Computer Industry
Narayanan, V.G., and James D Evans. "Intel Pentium Chip Controversy (A), The." Harvard Business School Case 196-091, September 1995. (Revised June 2002.)
- February 2009 (Revised February 2012)
- Case
Exeter Group, Inc. (A)
By: Robert G. Eccles, Das Narayandas and Kerry Herman
Jonathan Kutchins and Mark Cullen, managing partners of IT consulting firm Exeter Group, Inc., are considering four potential client engagements. Three of them involve prominent universities, an area of market strength for the firm, and one involves a top-tier strategy...
View Details
Keywords:
Decision Choices and Conditions;
Resource Allocation;
Market Entry and Exit;
Service Operations;
Performance Capacity;
Business Strategy;
Information Technology;
Consulting Industry
Eccles, Robert G., Das Narayandas, and Kerry Herman. "Exeter Group, Inc. (A)." Harvard Business School Case 409-001, February 2009. (Revised February 2012.)