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  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

your non-tangible assets to show appreciation, which might be as mundane as providing staff with recreational opportunities to relieve stress. Showing that you care can sometimes make a critical difference in the organization’s ability to... View Details
Keywords: by Danielle Kost
  • 02 Jun 2011
  • Research & Ideas

Signing at the Top: The Key to Preventing Tax Fraud?

the Internal Revenue Service is the federal tax gap, which is the difference between what Americans should pay on their taxes and what they actually do pay. According to the IRS's most recent estimates the gap amounts to around $350... View Details
Keywords: by Carmen Nobel; Accounting
  • June 2010 (Revised December 2010)
  • Case

Hôpital de Pontoise

By: Richard M.J. Bohmer, Daniela Beyersdorfer and Simon Harrow
In 2010, Andre Razafindranaly, managing director of a large French public hospital, considers which organizational structure will help them adjust to the changing health sector environment. The move from global budget to activity-based funding has led his and many... View Details
Keywords: Activity Based Costing and Management; Governance Controls; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Leading Change; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Health Industry; France
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  • August 2022 (Revised August 2023)
  • Case

NOW PT (A): Should We Invest?

By: George A Riedel, Amy Klopfenstein and Mel Martin
In fall 2021, a team of students from the HBS Impact Investing Fund considered Neurologic Optimal Wellness Physical Therapy (NOW PT) for a potential investment. Dr. Banks, the founder of NOW PT, drove to visit patients. She sought an investment from the fund to open a... View Details
Keywords: Entrepreneurship; Social Entrepreneurship; Finance; Investment; Health; Health Care and Treatment; Medical Specialties; Buildings and Facilities; Financial Services Industry; Financial Services Industry; North and Central America; United States; Massachusetts
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  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808138 Connectivity in Health Care Harvard Business School Note 307-047 This note describes the current state of information technology connectivity in the health View Details
Keywords: Sean Silverthorne
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

  Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger... View Details
Keywords: Carmen Nobel
  • 02 Jan 2018
  • Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

vibrant and politically involved University. We employed a wonderful Kikuyu lady from Nyeri to help take care of our four young children; she told us, totally without rancor, about how she had been detained in one of the 'concentration... View Details
Keywords: by Sean Silverthorne
  • September 2019
  • Case

Dementia Discovery Fund

By: Richard G. Hamermesh, Kathy Giusti and Sarah Gulick
The case is set in March 2019, and tells the story of the founding of the Dementia Discovery Fund (DDF). The idea for the fund began in 2015, when then-Prime Minister David Cameron spoke about the importance of making breakthroughs in dementia research, and pledged... View Details
Keywords: Venture Capital; Investment Funds; Mission and Purpose; Recruitment; Health Care and Treatment; Financial Services Industry; Financial Services Industry; Boston; Massachusetts; London; England
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  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

  Working PapersRacial Diversity Initiatives in Professional Service Firms: What Factors Differentiate Successful from Unsuccessful Initiatives? Authors:Modupe Akinola and David A. Thomas Abstract Diversity continues to be a key focus for... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2008
  • Research & Ideas

Marketing Your Way Through a Recession

Industrial customers prefer to see products and services unbundled and priced separately. Gimmicks are out; reliability, durability, safety, and performance are in. New products, especially those that address the new consumer reality and... View Details
Keywords: by John Quelch
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

requires careful dosing, consideration of harmful side effects, and close supervision. We offer a warning label to accompany the practice of setting goals. Download the paper: http://www.hbs.edu/research/pdf/09-083.pdf Virtual Team... View Details
Keywords: Martha Lagace
  • 08 Oct 2015
  • Research & Ideas

Four Questions Fundraisers Must be Prepared to Answer

making their pitch for why their organization is uniquely positioned to tackle something that the donor cares about: Does the organization do important work? Answering that question ties directly to how well its mission is articulated,... View Details
Keywords: by Julia Hanna
  • 29 Aug 2011
  • Research & Ideas

Decoding Insider Information and Other Secrets of Old School Chums

congressional votes are a matter of public record, careful observers can create a virtual crystal ball of sorts by taking note of where politicians went to college, along with their respective voting records. "You can use that information... View Details
Keywords: by Carmen Nobel; Financial Services
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

venture track, Sana Care wins with its low-cost mobile technology solution to performing cardiac diagnostic services in emerging markets. With trophies hoisted and handshakes all around, another contest... View Details
Keywords: by Julia Hanna; Education
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

to care in the use of the Internet, Gerald Nanninga pointed out that the best defense might well be a carefully-crafted strategy that competitors can't replicate even if they are familiar with it . Another creative proposal, leaking... View Details
Keywords: by James L. Heskett
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

Summing Up This month's column resulted in a number of suggestions for sorting out the "bad apples" among applicants to MBA programs across the country. But just as many respondents questioned the underlying assumptions of the column. Many respondents... View Details
Keywords: by James Heskett
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

institutions that did not contribute to the recent crisis? Whatever the impact, regulators also have to be careful not to be "fighting the last war." Today, we face a new battle. The household and government sectors are... View Details
Keywords: by Staff
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

original operating model developed by Dr. Wheelis was one in which TBC was staffed by a large number of part-time clinicians, the "affiliate model." However, changes in the health care environment, particularly the advent of... View Details
Keywords: Martha Lagace
  • 17 May 2011
  • First Look

First Look: May 17

gain is nearly as large. Download the paper: http://www.hbs.edu/research/pdf/11-114.pdf   Cases & Course MaterialsU.S. Healthcare Reform: Reaction to the Patient Protection and Affordable Care Act of 2010 Arthur A. DaemmrichHarvard... View Details
Keywords: Sean Silverthorne
  • 15 Mar 2011
  • First Look

First Look: March 15

tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management: Organization Design and Behavior.... View Details
Keywords: Sean Silverthorne

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