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Show Results For
- All HBS Web
(16,520)
- People (26)
- News (4,971)
- Research (9,198)
- Events (59)
- Multimedia (555)
- Faculty Publications (7,296)
- February 1996 (Revised November 1996)
- Case
Wainwright Industries (A): Beyond the Baldrige
By: Rosabeth M. Kanter and Norman Klein
Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in... View Details
Keywords: Quality; Customer Satisfaction; Customer Relationship Management; Ethics; Business or Company Management; Standards; Machinery and Machining; Organizational Change and Adaptation; Organizational Culture; Auto Industry; Missouri
Kanter, Rosabeth M., and Norman Klein. "Wainwright Industries (A): Beyond the Baldrige." Harvard Business School Case 396-219, February 1996. (Revised November 1996.)
- 26 Jan 2024
- Blog Post
Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective
Emerson Collective is an organization that works toward the equitable development of sectors like education, the environment, immigration, and health care through impact investing, philanthropy, advocacy, and more. The View Details
Keywords: Nonprofit / Government
- 01 Mar 2018
- News
Ink: Alumni Books and Recommendations
Jones Miller (MBA 2014), cofounder, Mented Cosmetics Organize Tomorrow Today: 8 Ways to Retrain Your Mind to Optimize Performance at Work and in Life by Jason Selk and Tom Bartow, with Matthew Rudy “Let’s face it: in this modern age, we... View Details
Keywords: April White
- 01 Sep 2008
- News
Alumni Books
Community by Bert Berkley (MBA ’50) and Peter Economy (Wiley) Profiling many highly effective charitable organizations — for example, Kiva, Horizons for Homeless Children, the Annie E. Casey Foundation, and Stonyfield Farm Profits for the... View Details
- 01 Jun 2002
- News
Latin American Conference Highlights Region's Diversity
Latin America's woes and achievements — from the Argentine economic crisis to a host of business success stories — were the focus of “Sources of Competitive Advantage in Latin America,” held March 2 at HBS. The eighth annual Latin American Business Conference, View Details
- 01 Jun 2008
- News
Nine MBAs Chosen for Leadership Fellows Program
Nine graduating MBAs are taking positions with nonprofit and public-sector organizations with the support of the School’s Leadership Fellows program. Now in its seventh year, the program offers a select group of HBS students the... View Details
- 24 Apr 2014
- News
Improving the service experience requires excellence—but not in everything
Everyone knows what bad service feels like—and that’s something Frances Frei, Professor at HBS, wants to fix. Making the service experience better for everyone, from customers to employees, begins with understanding the services customers value most and then focusing... View Details
- 18 Nov 2021
- News
Five Principles for Scaling Change from IBM’s High School Innovation
- 01 Jun 1996
- News
Keepers of the Flame
quality of the organization that is presenting the Games to the world." In January, ACOG announced that it had revenues and commitments equal to 90 percent of its budget requirements, with the bulk coming from broadcast rights, ticket... View Details
Keywords: Garry Emmons
- 01 Sep 2010
- News
RX for Change
introduces a “physician compact” that specifies the responsibilities of the organization and its employee doctors and ties those principles into the incentive compensation plan. The physician compact is a particularly effective way to... View Details
- July–August 2019
- Article
How to Scandal-Proof Your Company
By: Paul M. Healy and George Serafeim
Despite efforts to crack down on illegal activity, crimes like fraud, bribery, embezzlement, and money laundering are rampant in corporations. What steps can leaders take to fix this growing problem? View Details
Healy, Paul M., and George Serafeim. "How to Scandal-Proof Your Company." Harvard Business Review 97, no. 4 (July–August 2019): 42–50.
- April 2013
- Supplement
Jones Lang LaSalle 2001–2012 Video Supplement
By: Ranjay Gulati and Luciana Silvestri
Keywords: Organizational Evolution; Organizational Change and Adaptation; Strategy; Organizational Structure
Gulati, Ranjay, and Luciana Silvestri. "Jones Lang LaSalle 2001–2012 Video Supplement." Harvard Business School Video Supplement 413-704, April 2013.
- Web
Professor Julie Boatright Wilson, Harvard Kennedy School Archives | Social Enterprise
Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact 1 Results Faculty Insights: Performance Measurement for Effective Management of Nonprofit View Details
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
sources of support, both financial and nonfinancial, for such institutions? And aren't these some of the very dilemmas faced by organizations encountering the "innovator's dilemma"? What do you think? Original Article There are... View Details
Keywords: by James Heskett
- 09 Aug 2011
- First Look
First Look: August 9
for Auditor Independence Yet? Authors:M.H. Bazerman and D.A. Moore Publication:Accounting, Organizations and Society (in press) Abstract Well before the collapse of Enron and Arthur Andersen, we argued that the auditing system had been... View Details
Keywords: Sean Silverthorne
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
solutions, but which type of organization will take the lead on a patient-data integration system that enjoys widespread success: hospitals, insurance providers, medical equipment suppliers, consumer tech companies, or some other entity?... View Details
- 01 Mar 2012
- News
Donor Spotlight
Investing in HBS Great Expectations Model Teamwork Balanced Scorecard and Beer Game Go High-Tech FIELD 2: Global Intelligence FAQ Walter Haydock When it comes to philanthropy, Walter Haydock (MBA 1979) may shun the spotlight, but the impact of his support shines at... View Details
Keywords: veterans; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations
- Web
Independent Projects | Social Enterprise | Harvard Business School
strategic importance to the organization and reports its recommendations at the end of the term. Organizations benefit directly from the student interaction and output. Examples Some past successful Social... View Details
- 01 May 2007
- First Look
First Look: May 1, 2007
Dot Public Schools: To Collaborate or Compete? Harvard Business School Case 307-086 In order to execute a strategy to transform the entire 768-school Los Angeles public school district, Green Dot Public Schools, a nonprofit charter school management View Details
Keywords: Sean Silverthorne