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Show Results For
- All HBS Web
(2,156)
- People (10)
- News (688)
- Research (1,134)
- Multimedia (5)
- Faculty Publications (298)
- 01 Jun 2014
- News
Ask the Expert: Braving an Insecure New World
more private letter, to choosing to use a credit card rather than cash for our purchases. Make no mistake: Big Data knows more about you than Big Brother ever will! Data-driven innovation to improve the technologies and services that we... View Details
- Profile
Bryan Guerra
This is not to mention the culture of sharing and community that exists among classmates, teachers, and alumni. With all of this, I've been able to envision a future career that lacks any limitations, and I look forward to making the most... View Details
- 01 Sep 2011
- News
You’re Never Done Learning
The popular Career Webinar series returns this fall with a full slate of targeted, practical sessions presented by Alumni Career & Professional Development. Hoping to increase your personal engagement at work? Looking to launch an independent consulting business? These... View Details
- 15 Apr 2019
- Research & Ideas
Infographic: Can I Please Speak to an Actual Person?
Based on the Working Paper, Mitigating the Negative Effects of Customer Anxiety through Access to Human Contact (pdf) by Michelle A. Shell and Ryan W. Buell. Shell is a doctoral student at Harvard Business School, and Buell is the UPS Foundation Associate Professor of... View Details
- 01 Sep 2013
- News
Shining Knight
his pet passion, educational philanthropy." The article reported how in 1998, Ogden went public on the London Stock Exchange with Computacenter, the giant computer services company he cofounded, with all proceeds from its 3.5 million... View Details
- 08 Aug 2018
- Sharpening Your Skills
Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance
but their passive investment nature offers few checks on those companies’ executives. Vanguard, Trian And The Problem With 'Passive' Index Funds As investors increasingly demand investment opportunities that match their social beliefs, financial View Details
- March 2001 (Revised April 2002)
- Case
Rent-Way, Inc. (A)
By: David F. Hawkins
The company uses the units of activity method to account for its rental inventory. A prominent hedge fund advisor recommends the company's stock be sold short. View Details
Keywords: Mathematical Methods; Stock Shares; Fair Value Accounting; Quality; Investment Funds; Service Industry
Hawkins, David F. "Rent-Way, Inc. (A)." Harvard Business School Case 101-089, March 2001. (Revised April 2002.)
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
how they're marketing themselves? Youngme Moon: Many mature service industries are in a service "arms race" in which they keep adding more and more services... View Details
- February 2007 (Revised February 2007)
- Case
Wikipedia (A)
By: Karim R. Lakhani and Andrew P. McAfee
Wikipedia has emerged as a robust model for content production by volunteers working asynchronously on the Internet with a unconventional model for distributed decision making. The "Articles for Deletion" process in Wikipedia provides unique insight into the inner... View Details
- October 2000 (Revised March 2001)
- Case
Firestone/Ford Tire Controversy, The (A)
By: V.G. Narayanan and Roger Orosman Nieves
Examines the high-profile Firestone/Ford product recall/investigation that took place in the summer of 2000. Focuses on the management of supplier relationships and incentives. View Details
Keywords: Knowledge Sharing; Supply Chain Management; Motivation and Incentives; Crisis Management; Corporate Accountability; Product; Service Operations; Auto Industry
Narayanan, V.G., and Roger Orosman Nieves. "Firestone/Ford Tire Controversy, The (A)." Harvard Business School Case 101-034, October 2000. (Revised March 2001.)
- 01 Jun 2001
- News
Reunions Offer Job Search, Career Assistance
Services and author of The Harvard Business School Guide to Finding Your Next Job. Holding numerous seminars during reunion weekends, Gardella — with easel, flip chart, and Magic Marker at the ready — usually begins by reminding graduates... View Details
- 01 Jun 2008
- News
Alumni Clubs Put Skills to Work
forum for networking and sharing best practices. Following in their footsteps, several clubs this year are organizing their first-ever nonprofit conferences, including those in Atlanta, Charlotte, and New York. This past winter, the HBS... View Details
- October 2010 (Revised July 2012)
- Supplement
Robin Bienenstock at Sanford C. Bernstein
By: Linda A. Hill and Dana Teppert
Robin Bienenstock, a senior sell-side equity research analyst at Sanford C. Bernstein, considers how to build her research franchise given the changing nature of the industry and the firm. A collaborative research paper called "Computer in Your Pocket" was recently... View Details
Keywords: Employees; Knowledge Dissemination; Knowledge Sharing; Leadership; Groups and Teams; Research; Cooperation; Financial Services Industry
Hill, Linda A., and Dana Teppert. "Robin Bienenstock at Sanford C. Bernstein." Harvard Business School Supplement 411-053, October 2010. (Revised July 2012.)
- 01 Sep 2004
- News
Faculty Research
How to Avoid a Price Increase Manufacturers usually pass on any cost increases in their materials to consumers. The result is often a price increase (gasoline) or, less often, a smaller amount of product at the same price (potato chips). Which option is more likely to... View Details
- 01 Dec 2010
- News
The Transformers
money in the bank, Bridgespan has shared its reports, case studies, and other content freely in the interest of promoting knowledge in the social sector. When your clients are nonprofits and foundations, Bradach and Tierney reasoned, the... View Details
- 01 Jun 2019
- News
Case Study: Mind the Gap
supply of talent to attract clients first, or vice versa. Building the supply side has been straightforward, but convincing enterprise clients to leverage talent as a service as part of their strategy has been more challenging, Berendt... View Details
- 01 Jun 2005
- News
Better than Cash
and general management consulting services — all free of charge. “The five CAP volunteers assessed our agency carefully and gave me the kind of information I hadn’t had before,” says Alston-Follansbee. “They helped us realize that what we... View Details
- 23 Jul 2007
- Research & Ideas
HBS Cases: How Wikipedia Works (or Doesn’t)
maintained, the power of self-policing organizations, the question of whether the service is drifting from its core principles, and whether a Wikipedia-like concept can work in a business setting. (See related story below.) The Wisdom Of... View Details
- 01 Sep 2003
- News
Alumni Navigator Takes Off
turbocharged features, directory search sports a new name: Alumni Navigator. The power of Alumni Navigator lies in its ability to make connections among alumni based on shared characteristics. For example, search for an individual and get... View Details
- 01 Feb 1999
- News
Q&A: Camille Tang Yeh of the Asia-Pacific Research Office
Camille Tang Yeh (MBA 1980) is the executive director of the School's new Asia-Pacific Research Office in Hong Kong. A native of Hong Kong, Yeh has almost twenty years of experience in investment banking, primarily in Asia. What are some research topics of interest to... View Details