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Show Results For
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All HBS Web
(1,318)
- News (181)
- Research (968)
- Multimedia (3)
- Faculty Publications (303)
- 01 Sep 2008
- News
Faculty Books
Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to...
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- 15 Sep 2016
- News
US Competitiveness Report Sees ‘A Nation Divided’
fact-based, nonpartisan effort to understand what makes the US economy competitive. In 2016, with US economic performance lackluster and the public discourse in this critical presidential campaign muddled,...
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- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
https://www.hbs.edu/faculty/Pages/item.aspx?num=53251 August 22, 2017 Harvard Business Review Find the Right Metrics for Your Sales Team By: Cespedes, Frank V., and Robert Marsh Abstract—This article reports the results of a survey of key View Details
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Sean Silverthorne
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
At the beginning of the year, corporate skullduggery seemed limited to one or two egregious examples. A couple of bad apples won't spoil the whole bunch, we said to ourselves. But in the past several months, rottenness may have achieved a View Details
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by Harvard Management Update
- 01 Dec 1996
- News
Organizations and Markets: A Challenging View of the World
The following article is the seventh in a series on the activities and research taking place in each academic unit at HBS. Professor Michael C. Jensen has a simple explanation for why people sometimes don't listen when they are angry and why they get defensive when...
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Susan Young
- 01 Apr 1996
- News
Stasis and Turmoil: HBS Research for the Real World
"That is a big mistake." Predictability allows everyone to know what the rules are, establishing an atmosphere of trust so that people can work together productively in an organization, Stevenson argues. Companies can provide more stable environments by, among other...
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- 09 Mar 2020
- Research & Ideas
Warring Algorithms Could Be Driving Up Consumer Prices
schedules, and other factors in an era when computers were helpful but not critical to pricing strategy. The result: A price change was more an annual or semiannual event. But these days, when companies can analyze consumer data and use...
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- 19 Jan 2011
- First Look
First Look: Jan. 18
analysts' forecasts of firm performance actually reflect any of these factors and which are considered most important. We use survey data from 967 analysts ranking 837 companies to judge how their forecasts are related to evaluations of...
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Sean Silverthorne
- Web
Pricing Strategy: Monetizing and Growing the Business - Course Catalog
mechanics of setting prices, and pushes students to think critically about a company’s customer advantage in the marketplace and what monetization approach can most effectively capitalize on this advantage, thus helping the firm achieve...
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- 01 Dec 2003
- News
Books
Back to the Drawing Board by Colin B. Carter and Jay W. Lorsch (Harvard Business School Press) Corporate boards are frequent targets of criticism in the wake of recent corporate scandals. But in their new book, Back to the Drawing Board:...
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- 27 Mar 2007
- First Look
First Look: March 27, 2007
questions at work, this chapter emphasizes the especially critical role of psychological safety in diverse teams. We hypothesize that the—potentially negative—effects of diversity on team collaboration and View Details
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Martha Lagace
- 15 Aug 2016
- Blog Post
Prepare for Your Interview with Research
You have leveraged your network, perfected your resume and cover letter, and now you have landed an interview. Research may be one of the most critical elements of your interview preparation. While hiring managers and recruiters can be...
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- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
perceived "seller's market," says Jim Heskett. As we select and train future leaders for all levels of our organizations, how much effort do we really spend assessing executive intelligence as opposed to personality and style? What's to Be Done About View Details
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by Sean Silverthorne
- 17 Nov 2022
- News
Alumni Leaders on Decarbonization Strategies for Combating Climate Change
such a critical issue for our nation and the world, and for seeing that it’s also the greatest investment opportunity of our era. Christian Weeks (MBA 2010) CEO, enVerid Systems Every year, the world adds 51 billion tons of greenhouse...
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- Web
A Rewarding Work Life - Edwin H. Land & Polaroid | Harvard Business School
mastery of a hundred interacting variables that is the glory of the kind of scientist we are talking about for our scientific companies." 34 He observed that the downfall of many scientific enterprises occurred because "just the time when...
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- 01 Jun 2003
- News
Up Against The Firewall
used software to launch their attacks. “Under the press of business and getting a product to market, some commercial software manufacturers have indulged in a ‘good–enough’ standard,” says Langstaff. “They reason that they can always fix problems in the next version....
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- 11 Jan 2000
- Lessons from the Classroom
New Game, New Rules: Developing Managers for a Competitive World
corporate management, and how PGL helps executives address these critical issues. Q: How are fundamental changes occurring in the global business environment driving change at the organizational level? A: These are turbulent times for...
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by Staff
- 14 Jul 2023
- Blog Post
What You Can Do to Create an Anti-Racist Organization
Manso-Brown encourages others to seek out historical context as a critical foundation of anti-racism work. “We’re not talking about things that happened that long ago either,” she said. “MLK would be the same age as Barbara Walters if he...
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All Industries
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
variable analysis and use the differences in the likelihood of retirement driven by Social Security retirement incentives in the United States to find a sizable increase in purpose in life as an outcome of retirement.” Emotional...
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- 01 Jul 2008
- First Look
First Look: July 1, 2008
Working PapersCollaborative Architectures for Innovation Authors:Gary P. Pisano and Roberto Verganti Abstract Collaborative innovation has become a hot topic in innovation today. Scholars, consultants, and the business press all urge companies seeking to boost...
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Martha Lagace