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All HBS Web
(1,968)
- People (3)
- News (495)
- Research (1,028)
- Events (2)
- Multimedia (15)
- Faculty Publications (462)
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
In some respects, developing strategy is the easy part. Executing that strategy in alignment with strategic priorities is where real mastery of management takes place. We asked Harvard Business School senior lecturer Frank V. Cespedes,...
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- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
Venture capitalists have become increasingly impatient for businesses to get huge. As long as their core businesses are growing healthily, companies will find it easier to wait...
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- February 2009 (Revised March 2013)
- Case
Shanghai Diligence Law Firm (A)
By: Robert G. Eccles and Catherine Zhang
Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual challenges facing all professional service firms (picking and retaining talent and building a desired client...
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Keywords:
Business Startups;
Compensation and Benefits;
Retention;
Growth and Development Strategy;
Service Operations;
Motivation and Incentives;
Legal Services Industry;
China
Eccles, Robert G., and Catherine Zhang. "Shanghai Diligence Law Firm (A)." Harvard Business School Case 409-065, February 2009. (Revised March 2013.)
- Web
Research - Private Capital Project
Research Research 2024 Working Paper Bank Runs and Interest Rates: A Revolving Lines Perspective By: Falk Bräuning and Victoria Ivashina Revolving credit is at the core of the banking business. Corporate revolving credit lines are...
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- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
According to a new book by Harvard Business School's Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. An outside-in perspective means that...
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- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
Since taking over as CEO of Tata Steel in 2013, T. V. Narendran had sought to transform India’s oldest steel manufacturing firm to ready it for a rapidly evolving business world. He instilled financial discipline, acquired new businesses,...
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Jennifer Gillespie
- Career Coach
Connie Walsh
Connie (Kellogg '94) works with students and alumni who have had a wide variety of backgrounds and interests. Connie has 20+ years of business experience at Fortune 100 companies as well as healthcare, start-up and NFP organizations. She...
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- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
but tightly interweaved sections, the book's chapters provide regional surveys of the practice of global history on all continents, review some of the research in four core fields of global history, and consider a number of problems that...
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Sean Silverthorne
- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
fascinated by the old British style of operation. And advertising was seen as a glamorous thing” Kapur discusses his years as a developing ad man and eventual executive chairman of O&M India in a new interview with Sunil Gupta, the Edward W. Carter Professor of...
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- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
accelerate through the crisis. We are finding that there are three stages of addressing a crisis: Stabilize and defend your core business by engaging employees, customers, suppliers and members of your...
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by Danielle Kost
- 2008
- Working Paper
Concentration Levels in the U.S. Advertising and Marketing Services Industry: Myth vs. Reality
By: Alvin J. Silk and Charles King III
This paper analyzes changes in concentration levels in the U.S. Advertising and Marketing Services (A&MS) industry using publicly released data that have been largely ignored in past discussions of the industrial organization of this industry, namely those available... View Details
Keywords:
Advertising;
Mergers and Acquisitions;
Revenue;
Analytics and Data Science;
Surveys;
Marketing;
Measurement and Metrics;
Rank and Position;
Competition;
Advertising Industry;
Service Industry;
United States
Silk, Alvin J., and Charles King III. "Concentration Levels in the U.S. Advertising and Marketing Services Industry: Myth vs. Reality." Harvard Business School Working Paper, No. 09-044, September 2008.
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
competing in current or new markets (i.e., new customers and/or new geographies). [div class=infogram-embed data-id=_/ugHI2ETiABnZVxAuNYu9][/div] First Quadrant: Firms stay in the status quo or pre-COVID situation. As discussed earlier, times have changed, and View Details
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
Jones Abstract—This working paper suggests that the business history of emerging markets should be seen as an alternative business history rather than merely adding new settings to explore established View Details
Keywords:
Sean Silverthorne
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
Four titans who defined a new era in business during the past decade recently concluded their terms: PepsiCo’s Indra Nooyi, Unilever’s Paul Polman, Mayo Clinic’s John Noseworthy, and US Bancorp’s Richard Davis. When they became CEOs, the...
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- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
“Authenticity has become the gold standard for leadership” —Harvard Business Review, January 2015 In the last 10 years, authenticity has become the gold standard of leadership. This is a sea change from 2003 when I wrote Authentic...
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by Bill George
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
Unilever's business in the United States. There was also a culture change as Unilever shifted from a company that tolerated underperformance to one that did not. The implementation of this culture change and of the View Details
- 27 Feb 2006
- Research & Ideas
Corporate Values and Employee Cynicism
providing quality care and access while controlling costs. Many businesses are also incorporating employee-centered values and socially responsible values into their core missions; these can appeal strongly...
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by Martha Lagace
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
its peak in 2017. Over the years, Ping An implemented its finance plus ecosystem strategy through three steps. First, it used technology to enable and increase the competitiveness of its core business of...
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- Web
HBS Alumni Conference: Accelerating Climate Solutions - Alumni
could be one of the biggest obstacles to achieving our climate goals. This session will examine different approaches, from policy to trade schools to exciting new and incumbent companies putting the workforce at the core of their View Details
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
book, Deep Purpose: The Heart and Soul of High-Performance Companies, I explore how some leaders embrace “deep purpose” as a generative force that can be a catalyst to achieve both impressive economic results and positive social impact. The book demonstrates how...
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by Ranjay Gulati