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Show Results For
- All HBS Web
(12,787)
- People (39)
- News (2,318)
- Research (8,037)
- Events (22)
- Multimedia (123)
- Faculty Publications (6,583)
- 06 Dec 2013
- Op-Ed
HBS Faculty Remember Nelson Mandela
Chrysler South Africa, who had returned to his native South Africa after apartheid ended, motivated a hostile, unproductive black work force by engaging with them in their dream of building a Mercedes for Mandela. This was all about culture, not about View Details
- 14 Jul 2009
- First Look
First Look: July 14
political party dynamics, terrorist attacks, rising infrastructure and energy demands, and a global financial crisis. How can the nation's leaders implement economic reforms to ensure continued development? Purchase this case:... View Details
Keywords: Martha Lagace
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
development. The multiple measures will typically include both financial and non-financial measures that are leading and lagging indicators of performance. They may be used in a balanced scorecard, shareholder value-added, or other... View Details
Keywords: by Marc J. Epstein
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
offers free cradle-to-grave service on a financial software product that costs, at most, $50, said Frei. If Intuit fielded the same number of customer service calls as its competition, it would be out of business, she said. "The... View Details
Keywords: by Martha Lagace
- 26 Apr 2004
- Research & Ideas
A Clear Eye for Innovation
innovations on their own, the entire corporate R&D budget would now be dedicated to producing breakthroughs. Bradley knew that attempting to manage these projects under the constraints of the old organization would not work. Inevitably, conflicts over the... View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
Investors diligently manage financial portfolios to maximize returns on their assets; yet corporate managers who invariably proclaim their business customers to be "valuable assets" rarely manage their relationships with them... View Details
Keywords: by Peter K. Jacobs
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
don't "get." They put up a web site that anyone can access, but it's hollow; there is nothing there other than some financials and a picture of the company's headquarters. They haven't understood how to create the store like... View Details
Keywords: by Staff
- 16 May 2018
- News
ALUMNI NVC Finals and Regional Roundup
prize of $10,00 and second place and Best Early Stage prizes of $2,500 each. Other prizes for all three teams included in-kind technical, legal, coworking and financial services. HBSAHK Conference looks to the future and names startup... View Details
Keywords: Margie Kelley
- 01 Apr 2000
- News
Real World Issues Aired at Student Led Conferences
which panelists discussed the integration of financial markets and collaboration among different players in technology sectors as evidence of the power of globalization. Attendees could then choose one of several panel discussions that... View Details
Keywords: Mary Ellen Gardner
- 01 Oct 2001
- News
Helping Hands for HBS
the Visiting Committee "gave me insight as to how HBS distinguishes itself and why financial resources are needed," says Lamphere, who for many years has been a dedicated fundraiser on behalf of the School. "The heart and soul of HBS is... View Details
- 01 Sep 2006
- News
One-on-One with Carter Roberts
for example, buys copy paper, it knows where the trees it’s made from were cut. That means the company can create and enforce purchasing standards so it’s not unwittingly contributing to illegal logging. We’re also exploring how you create View Details
Keywords: Roger Thompson
- August 1997 (Revised December 1997)
- Case
Harassment at Work?
By: Lynn S. Paine and Dale Coxe
Presents three scenarios involving behavior that could arguably be called sexual harassment. The first scenario is set in a medical supply company in an unnamed emerging market region. The second is set in a New York-based securities firm. The third is set in a U.S.... View Details
Keywords: Working Conditions; Organizational Culture; Problems and Challenges; Ethics; Moral Sensibility; Groups and Teams; Crime and Corruption; Attitudes; Behavior; Labor and Management Relations; Financial Services Industry; Financial Services Industry; New York (city, NY); United States
Paine, Lynn S., and Dale Coxe. "Harassment at Work?" Harvard Business School Case 398-001, August 1997. (Revised December 1997.)
- Profile
Charles Jennings
Why was earning your MBA here important to you? Although I was making an impact at my organization, I felt that I wasn't achieving my objectives as quickly or efficiently as I could. Earning an MBA from HBS would provide additional tools to drive faster and more... View Details
- May 1991 (Revised December 1994)
- Case
State of Connecticut Municipal Swap
By: Andre F. Perold
The state of Connecticut wants to raise $325 million of long-term fixed-rate debt. One alternative is to do this synthetically--issue long-term variable rate debt and enter into an interest rate swap. The case is a vehicle for analyzing various floating rate structures... View Details
Keywords: Borrowing and Debt; Credit Derivatives and Swaps; Interest Rates; Taxation; Management Analysis, Tools, and Techniques; Risk and Uncertainty; New England
Perold, Andre F. "State of Connecticut Municipal Swap." Harvard Business School Case 291-024, May 1991. (Revised December 1994.)
- 1990
- Book
Banks as Multinationals
By: G. Jones
This comparative and international study looks at the origins and business strategies of multinational banks using empirical research from the United States, Japan, Europe and Australia. The authors survey the evolution of multinational banks over time, and suggest a... View Details
Keywords: Banks and Banking; Framework; Multinational Firms and Management; Growth and Development; Surveys; Research; Business Strategy; Japan; Europe; United States; Australia
Jones, G., ed. Banks as Multinationals. London: Routledge, 1990.
- October 1991 (Revised November 1993)
- Case
Play Time Toy Co.
By: Thomas R. Piper
The president of a toy company is considering the adoption of level production in a business characterized by highly seasonal sales. The issues include balancing the cost savings and the inventory risk, estimating the seasonal financing need, and determining the... View Details
Keywords: Production; Cost Management; Banks and Banking; Sales; Goods and Commodities; Financial Management; Risk Management; Entertainment and Recreation Industry
Piper, Thomas R. "Play Time Toy Co." Harvard Business School Case 292-003, October 1991. (Revised November 1993.)
- January 1996 (Revised July 1996)
- Case
Rabobank Nederland
By: Kenneth A. Merchant and Robert S. Kaplan
Describes the account manager's role and the history of one credit application. The purpose is to evaluate various methods the bank uses to influence account managers' behaviors. Also describes some alternatives being considered to improve the information systems used... View Details
Keywords: Financial Management; Managerial Roles; Accounting; Information Management; Banks and Banking; Power and Influence; Banking Industry; Netherlands
Merchant, Kenneth A., and Robert S. Kaplan. "Rabobank Nederland." Harvard Business School Case 196-119, January 1996. (Revised July 1996.)
- January 2010 (Revised October 2011)
- Case
The Congressional Oversight Panel's Valuation of the TARP Warrants (A)
The Congressional Oversight Panel wants to value the warrants issued to the government in connection with the TARP investments of 2008, in order to increase the transparency of options repurchases. The case describes the methodology used to value the warrants. Students... View Details
Keywords: Financial Crisis; Asset Pricing; Financial Instruments; Investment; Business and Government Relations; Mathematical Methods; Valuation; Banking Industry; Public Administration Industry; United States
Baldwin, Carliss Y. "The Congressional Oversight Panel's Valuation of the TARP Warrants (A)." Harvard Business School Case 210-035, January 2010. (Revised October 2011.)
- July 2011
- Teaching Note
Miles Everson at PricewaterhouseCoopers (TN)
By: Robert G. Eccles and Penelope Rossano
Teaching Note for 410062. View Details
- August 2008 (Revised July 2011)
- Case
Consumer Payment Systems — United States
By: Benjamin Edelman and Andrei Hagiu
In 2008, the U.S. consumer payments landscape was characterized by the ongoing prevalence of credit and debit card networks, the decline of checks, the rise of stored value cards, and the growth of new payment methods such as PayPal, Bill Me Later, and decoupled debit.... View Details
Keywords: Borrowing and Debt; Financial Management; Personal Finance; Digital Platforms; Motivation and Incentives; Competitive Strategy; Internet and the Web; United States
Edelman, Benjamin, and Andrei Hagiu. "Consumer Payment Systems — United States." Harvard Business School Case 909-006, August 2008. (Revised July 2011.) (request a courtesy copy.)