Publications

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2017 Symposium - Race, Gender & Equity

organization that provides support and visibility for trans technologists and founders. He is also the director of the award-winning documentary STILL BLACK: a portrait of black transmen and the first person to receive the PhD of... View Details

01 Jun 2011
News

Alumni Books

Female Vision: Women’s Real Power at Work by Sally Helgesen and Julie Johnson (MBA ’82) (Berrett-Koehler Publishers) Helgesen and Johnson demonstrate that what women perceive in organizations (like interpersonal factors) often goes... View Details

Keywords: Finance; Monetary Authorities-Central Bank; Finance; National Security and International Affairs; Government

02 May 2016
Blog Post

Why We Recruit: Samsung Global Strategy Group

Junghyun Suh, Senior Manager, Samsung GSG Describe your organization in three to five sentences.Samsung Group is comprised of 25 affiliated companies spanning a wide range of industries, generating -in excess of $300B in annual revenues... View Details

Keywords: Technology

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

more powerful than 1,000 words (or even twenty-five ad hoc performance measures). The financial and customer objectives describe the outcomes the organization wants to achieve; objectives in the internal and learning and growth... View Details

Keywords: by Martha Lagace

September 2016 (Revised February 2019)
Case

KaBOOM!: Play at Scale (A)

By: V. Kasturi Rangan and Sarah Appleby

A case on scaling social impact for nonprofits. Founded in 1995, KaBOOM! quickly became a nationally recognized nonprofit in building playgrounds with strong corporate partnerships and volunteer-organizing capabilities. Over the years, KaBOOM! developed new programs,... View Details

Keywords: Scaling Social Impact; Scaling; Nonprofit Scaling; Nonprofit Organizations; Corporate Social Responsibility and Impact; Social Enterprise; Growth and Development Strategy; United States

September 1992 (Revised July 1993)
Case

Frito-Lay, Inc.: A Strategic Transition (D)

By: Lynda M. Applegate, Melinda Conrad and Charles S. Osborn

Provides a thorough overview of the company's 1990 and 1991 reorganizations and the resulting demand for information technology in lower levels of the organization. Closes with a discussion of Frito-Lay's most recent information technology projects, Explorer and... View Details

Keywords: Information Technology; Organizational Change and Adaptation; Negotiation Deal; Problems and Challenges; Organizational Design; Projects; Manufacturing Industry; Food and Beverage Industry

28 Jan 2022
News

Helping Trapped Low-Wage Workers, Employers Struggling to Fill Spots

25 Apr 2014
News

Applying business practices to nonprofits to strengthen impact

The nonprofit need of for-profit acumen is acute, says Jeff Bradach (AM 1990, PhDOB 1992), cofounder and managing partner of The Bridgespan Group, a nonprofit advisor and resource for mission-driven organizations and philanthropists.... View Details

Portrait Project

Cecily Kovatch

volunteering my time to organizations like Dress for Success and Big Brothers & Sisters, organizations that show less fortunate people that success is possible and give them confidence and hope. In the... View Details

Web

Managing Service Operations - Course Catalog

to help one another. The survival of our species literally depends upon it. Yet, service organizations are often designed and managed in a way that prevents us from realizing our potential. Service View Details

01 Sep 2003
News

Dean’s Award

faculty and staff Service Leadership Fellows Launched in 2002, the HBS Service Leadership Fellows Program supports outstanding graduating HBS students committed to leadership in nonprofit and public-sector organizations through a one-year... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

02 Nov 2016
What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

who are only involved with the organization to complete one or more transactions. Owners are like found gold; great organizations seek, develop, and encourage them even though they may sometimes seem... View Details

Keywords: by James Heskett

Fast Answer

Workplace Diversity: Data Sources

Gender Equality. Associations & Organizations AllRaise.org An organization supporting non-binary and women founders and funders in the technology space. They create an annual report tracking... View Details

01 Sep 2018
News

Research Brief: Where Top-Down Tops Out

stay, and job satisfaction of staff. In the study, the researchers looked at CEOs with tenure in at least two organizations and compared the performances of hospitals with new CEOs against those that did not experience a change at the... View Details

Keywords: Jennifer Myers

01 Mar 2013
News

Leveraging Female Talent

The research of HBS professor Boris Groysberg centers on a question that troubles many managers: How do I hire and develop top performers who will contribute to my company's success? The author of Talk, Inc.: How Trusted Leaders Use Conversation to Power Their View Details

Keywords: Julia Hanna; Management of Companies and Enterprises; Management

October 1999 (Revised October 2000)
Case

Women's World Banking: Catalytic Change Through Networks

By: James E. Austin and Susan Hamerling

Describes the evolution of Women's World Banking, an international microfinance nonprofit promoting financial access for poor women. Explores the organization's development of different types of networks to achieve its mission. View Details

Keywords: Mission and Purpose; History; Networks; Microfinance; Nonprofit Organizations; Gender; Growth and Development Strategy

May 1999 (Revised December 2007)
Case

The Dana-Farber Cancer Institute: Development Strategy

By: V. Kasturi Rangan and Marie Bell

Despite revenues in excess of $93 million in 1998, world-renowned Dana-Farber Cancer Institute constantly faces an operating shortfall and looks to its highly successful development office to help cover the deficit. The development office raises money annually (with a... View Details

Keywords: Decision Choices and Conditions; Capital; Revenue; Growth and Development Strategy; Mission and Purpose; Nonprofit Organizations

January 2004
Article

Market Orientation, Innovativeness and Organizational Culture: Thai Firms Adapt to the Asian Economic Crisis

By: Rohit Deshpandé and John U. Farley

Keywords: Markets; Innovation and Invention; Organizational Culture; Financial Crisis; Organizational Change and Adaptation; Business Ventures; Thailand; Asia

Find at Harvard

May 1997 (Revised July 1997)
Case

Vermeer Technologies (E): New Beginning

By: Ashish Nanda

The Vermeer team is pleasantly surprised by the benefits and hospitality that their new surroundings offer. Their happiness is tempered, however, by discomfort with some elements of the "Microsoft Way." As the Vermeer engineers embark on a punishing schedule for the... View Details

Keywords: Performance Expectations; Horizontal Integration; Organizational Design; Organizational Culture; Product Development; Information Technology Industry