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All HBS Web
(1,486)
- News (267)
- Research (1,030)
- Events (6)
- Multimedia (2)
- Faculty Publications (383)
- 12 Dec 2017
- News
Hal (MBA 1968) and Diane Brierley
embarked on a path that would lead him to become a pioneer in database marketing and customer engagement. While working as a research assistant at HBS after graduation, Brierley agreed to help the headquarters of his undergraduate...
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- Web
Learn with Baker Library: Baker Library Resources for Alumni | Baker Library
Help Center Learn with Baker Library: Baker Library Resources for Alumni Learn With Baker Library is a library service that provides customized e-learning modules covering topics from in-depth database overviews, library resource...
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- 01 Sep 2024
- News
Reduce, Reuse, Recycle
that Serafeim organized as part of the Digital Data Design Institute at Harvard. Read more about Advancing the Mission Serafeim’s interest in Apple’s approach on circular economic models led to the case study “Apple’s iPhone Revolution:...
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Jennifer Meyers
- 01 Dec 2014
- News
Rethinking the Fashion Beat
Instilling Production with Principles Instilling Production with Principles Áslaug Magnúsdóttir Customizing Couture Online Customizing Couture Online Jamal Motlagh Taking Tailoring High Tech Taking Tailoring...
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- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
customers notorious for labyrinthine procurement processes and glacial sales cycles. At the same time, Weiss reasons, if approached in the right way, selling to the public sector can amount to a huge opportunity for the right business....
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- Fast Answer
Black Business Leaders and Entrepreneurship
2019-2020 report has a section on African-American consumers. Consumer & Business Demographics Demographic profiles of potential target customers including jobs and occupations, educational attainment, employment status,...
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- Web
Video Management Policy | About
Video Management Policy General Principles At Harvard Business School, the video management systems infrastructure is implemented to enhance the safety and security of the community, reduce institutional risk, strengthen customer service...
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- 05 Aug 2015
- News
Mobilizing the Public to Fight Bribery
“Corruption is a great untapped market,” Henry Motte-Munoz (MBA 2013) says with a laugh. “Not many competitors and customer interest is quite high.” It’s a market he’s helping to disrupt using Bantay, an NGO he cofounded while at HBS,...
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- 26 Jan 2016
- First Look
January 26, 2016
from World War II Internment Firm Trade By: Cohen, Lauren, Umit Gurun, and Christopher J. Malloy Abstract—We demonstrate that simply by using the ethnic makeup surrounding a firm’s location, we can predict, on average, which trade links are valuable for firms. Using...
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Sean Silverthorne
- 01 Dec 2003
- News
Selling Digital Privacy
If regulation won’t stop privacy invasion, what will? HBS professor John Deighton has an answer that involves convincing companies to pay us consumers to use our private information. Instead of relying on regulators to protect our privacy against telemarketers, View Details
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
and licensed to practice radiology in the United States. The data set included 2.7 million scans read by the radiologists for 1,431 customers over a 30-month period. Nearly 85 percent of the scans were CT;...
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- 01 Mar 2017
- News
Swimming with the Stream
just a jogging soundtrack. “How can I be the person people think of when they think about power and inspiration? How can I be the go-to destination for music and feminism?” she says. “The best companies are the ones that think, ‘How can I serve the View Details
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Dan Morrell
- 01 Sep 2014
- News
Alumni Achievement Awards 2014
Altiostar Networks, Inc. Dahod outside his Tewksbury, MA, office “The best way to deliver on shareholder value is not to focus on shareholder value. Focus on meeting customer needs and taking care of employees. That leads to success.” A...
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- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
competing grocers bid for the right to gather a shopper's data by offering discounts on merchandise to program members and in some cases by offering members non-price benefits such as superior service. Anonymous mass markets are giving...
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- 28 Jul 2014
- Blog Post
Mid-summer Update
movement and development of MBA hires. We also talked about family-life balance and diversity. All of these discussions gave us meaningful glimpses into what a full-time gig at Danaher is like, and whether it would be a good fit for us. For myself, I had just kicked...
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Manufacturing
- 01 Apr 1997
- News
Manager's Notebook
information while packaging that information for vendors who need it. "A sea change is upon us," say the authors. "Those managers who ignore the potential may find themselves managing without access to customer information." A byproduct...
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Judith Ross
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
customers own their banking data and can designate it to be available to a third party. Open data and open banking are important so that data...
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- 26 Feb 2014
- Research & Ideas
How Grocery Bags Manipulate Your Mind
organic and indulgent items. Photo: iStockPhoto Looking at loyalty card data from a large grocery chain in California, Karmarkar and Bollinger tracked and analyzed 936,232 purchases by 5,987 households across two years. To assess organic...
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- 01 Feb 2002
- News
Design Fair
and informational content can then be shown to customers on nearby flat-panel displays. Also participating were Lance Ward, Amy Reinhard, and Brian Davis, who, with the Design Continuum and MicroOptical Corp., created Active Insight. The...
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- 25 Feb 2015
- Lessons from the Classroom
Scholars and Students Unpack the Digital Business Revolution
it, students get a hands-on sense of what is unique about digital economics and business models, from new businesses like 3-D printing to "classics" like Facebook. They also do a deep dive into data analytics. "There are...
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