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All HBS Web
(3,586)
- People (1)
- News (940)
- Research (2,290)
- Events (7)
- Multimedia (37)
- Faculty Publications (1,237)
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there among departments, perhaps ignored View Details
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by Sarah Jane Johnston
- 07 Jan 2002
- What Do You Think?
Did Consumer Behavior Tracking Come of Age on September 11?
Summing Up September 11 was no "tipping point" for acceleration in the loss of privacy. That's the conclusion to be drawn from responses to this month's column. Rather the loss of privacy is a natural product of the information age and has been under way for...
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by James Heskett
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
remarkably well.—Nancy F. Koehn In Part Two, to appear in the April 23 update of HBS Working Knowledge, Koehn discusses the remarkable brand power created by Estée Lauder, Howard Schultz, and Michael Dell....
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by Martha Lagace
- 18 Nov 2021
- Op-Ed
5 Principles for Scaling Change from IBM’s High School Innovation
students are graduates of Pathways in Technology Early College High School (P-TECH), an innovative six-year public high school program spearheaded by IBM that has improved college completion rates among disadvantaged youth and created a...
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by Kristen Senz
- 05 Nov 2009
- Research & Ideas
A Market for Human Cadavers in All but Name?
for cadavers. Anteby's current research examines the morality of markets by focusing on the U.S. supply and demand of cadavers for medical research and education.) Anyone who has been trained as a physician—or is close to someone who has...
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- 07 Apr 2003
- What Do You Think?
Should Global Business Initiatives Be Devalued?
an interesting concept of the importance of a "national brand."—Jim Heskett Others, while agreeing with this thesis, were not so sanguine about whether this will happen without greater efforts to influence foreign policy by...
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by James Heskett
- 02 Oct 2019
- What Do You Think?
What Grade Would You Give Walmart CEO Doug McMillon?
McMillon’s decisions on the basis of the new criteria proposed by the Business Roundtable. The scale is the time honored F for failure up to A for high excellence. As a Walmart shareholder, what grade would you give Doug McMillon? Why?...
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- 09 Jan 2006
- What Do You Think?
Should More Transparency Extend to Education for Management?
apparently equal applicants." Anshu Vats expressed his enthusiasm by commenting, "If revealing the students' grades leads to an increasingly competitive classroom, great! Welcome to the meritocracy." Others were more...
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- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
Summing Up How is good judgment developed? Whether judgment trumps experience quickly gave way in this month's rich exchange of views to other questions about how (and the extent to which) judgment is developed. Most of those addressing the question agreed with the...
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by Jim Heskett
- 07 Jun 2004
- What Do You Think?
How Important are Big Ideas?
Summing Up Judging from responses to the June column, big ideas rank high on a list including technology and intellectual property as sources of competitive advantage. But they are only a starting point, outweighed by methods and the...
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by James Heskett
- August 2006 (Revised June 2010)
- Case
SUN Brewing (A)
The Khemka family of India, founders, managers, and majority owners of Russia-based SUN Brewing, faces a difficult decision in 1998. Following the rouble's massive devaluation in August 1998, the stock price of SUN Brewing, which is publicly listed on the Luxemburg...
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Family Business;
Decision Choices and Conditions;
Capital Markets;
Financing and Loans;
Emerging Markets;
India;
Russia
Villalonga, Belen, and Raphael Amit. "SUN Brewing (A)." Harvard Business School Case 207-022, August 2006. (Revised June 2010.)
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
Herzlinger: I've had it. [Laughs.] Just had it! You know, I did my doctoral thesis really by accident in a hospital. That was in 1971, 36 years ago. And at the time, I was astonished at how mismanaged that hospital was and how the most...
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- 13 Feb 2013
- Research & Ideas
5 Weight Loss Tips From Behavioral Economists
Later: Decreasing Impatience over Time in Online Grocery Orders" by Todd Rogers, Katherine L. Milkman, and Max H. Bazerman. TIP #2 - Put your money where your mouth is. Leslie John, now an assistant professor at HBS, led an experiment at...
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by Carmen Nobel
- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
Summing Up To remain sane and relevant, must we smell the flowers as well as the ozone? This month's question of how much obsolescence business and society (and by implication, we as managers) can absorb brought out both the poets and the...
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Not Just Talk
This article by Boris Groysberg and Michael Slind on organizational conversation appeared in The World Financial Review, July-August 2012.
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- 25 Sep 2014
- News
Millennials Marching, Mentoring, And Transforming Our Culture
- 27 Mar 2024
- Video
The Ritual Effect Book Launch and Faculty Band Performance
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
digital platform, and the increased fiscal pressures created by the worldwide economic crisis. Unfortunately, the educational programs for future health care leaders fail to provide many of the needed skills, according to a survey of CEOs...
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- 14 Oct 2013
- Research & Ideas
Time that Government Reopens for Business
process? I think that these sorts of scenarios, along with doubts about the effectiveness of recent US foreign policy decisions regarding Syria and Iran, have had a negative effect on how we're viewed by business and government leaders in...
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by Jim Aisner
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
deep culture of direct sales to corporate customers, the company was slow to take advantage of a rapidly emerging consumer market—at least until founder Michael Dell returned to shake things up. "Our past is littered with firms that...
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