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    Jan W. Rivkin

    Jan W. Rivkin is a Professor in the Strategy Unit at Harvard Business School. In the past, he has served as Faculty Chair of the MBA Program, Senior Associate Dean for Research, and head of the Strategy Unit. His research, course development, and teaching focus on... View Details

    Keywords: computer; computer; computer; computer; computer
    • 2023
    • Article

    Which Models Have Perceptually-Aligned Gradients? An Explanation via Off-Manifold Robustness

    By: Suraj Srinivas, Sebastian Bordt and Himabindu Lakkaraju
    One of the remarkable properties of robust computer vision models is that their input-gradients are often aligned with human perception, referred to in the literature as perceptually-aligned gradients (PAGs). Despite only being trained for classification, PAGs cause... View Details
    Keywords: AI and Machine Learning; Mathematical Methods
    Related
    • November–December 2023
    • Article

    Look the Part? The Role of Profile Pictures in Online Labor Markets

    By: Isamar Troncoso and Lan Luo
    Profile pictures are a key component of many freelancing platforms, a design choice that can impact hiring and matching outcomes. In this paper, we examine how appearance-based perceptions of a freelancer’s fit for the job (i.e., whether a freelancer "looks the part"... View Details
    Keywords: Freelancers; Gig Workers; Demographics; Prejudice and Bias; Selection and Staffing; Jobs and Positions; Analytics and Data Science
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    • January–February 2021
    • Article

    Making Space for Emotions: Empathy, Contagion, and Legitimacy’s Double-Edged Sword

    By: Andreea Gorbatai, Cyrus Dioun and Kisha Lashley
    Legitimacy is critical to the formation and expansion of nascent fields because it lends credibility and recognizability to once overlooked actors and practices. At the same time, legitimacy can be a double-edged sword precisely because it facilitates field growth,... View Details
    Keywords: Legitimacy; Collective Identity; Emotional Contagion; Field-congifiguring Events; Empathy; Natural Language Processing; Mixed Methods; Organizational Culture; Emotions; Groups and Teams
    Related
    • Article

    Total Cost Control in Project Management via Satisficing

    By: Joel Goh and Nicholas G. Hall
    We consider projects with uncertain activity times and the possibility of expediting, or crashing, them. Activity times come from a partially specified distribution within a family of distributions. This family is described by one or more of the following details about... View Details
    Keywords: Project Management; Time And Cost Control; Robust Optimization; Satisficing; Linear Decision Rule; PERT; Management; Cost Management; Projects
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    • 23 Jan 2024
    • Book

    More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

    open up markets and help build loyal communities of customers. In the following excerpt, the authors shed light on the value and potential of NFTs. Could digital “tokens” possibly be worth hundreds or thousands or even millions of dollars? The tokens themselves are... View Details
    Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
    • 01 Nov 2021
    • What Do You Think?

    How Long Does It Take to Improve an Organization’s Culture?

    an age of cloud-based computing as opposed to Microsoft’s former concentration on Word software. Nadella feared that the organization would be perpetually distracted, but instead he completed one of the most significant culture change... View Details
    Keywords: by James Heskett
    • 22 Mar 2024
    • Research & Ideas

    Open Source Software: The $9 Trillion Resource Companies Take for Granted

    value, in part because their study didn’t include operating systems, the part of a computer system that controls all the other programs. “When we first came up with numbers in the trillions, we thought, ‘Nobody's going to believe this,’”... View Details
    Keywords: by Rachel Layne; Computer; Computer; Computer
    • Web

    PRIMO Alumni Profiles - Doctoral

    in 2019, with an A.B. in Math and Computer Science and a secondary in Statistics. She worked with Professor Scott Duke Kominers in the Entrepreneurial Unit during PRIMO Summer 2017. Shira started her PhD program in Fall 2022 in the... View Details
    • 08 Aug 2022
    • HBS Case

    Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

    digital cameras. Computing giant Microsoft, also the market leader, by contrast, reinvented itself by proactively seeking change and investing in the cloud. “BTS is differentiating. They are trying something else. They are not satisfied.... View Details
    Keywords: by Shalene Gupta; Media & Broadcasting; Music

      Shane M. Greenstein

      Shane Greenstein is the Martin Marshall Professor of Business Administration. He teaches in the Technology, Operations and Management Unit. 

      Encompassing a wide array of questions about computing, communication, and Internet markets, Professor Greenstein’s... View Details

      Keywords: computer; computer; computer; computer; computer; computer; computer

        V. Kasturi Rangan

        Kash Rangan is the Malcolm P. McNair Professor of Marketing at the Harvard Business School. Formerly the chairman of the Marketing Department (1998-2002), he is now the co-chairman of the school's Social Enterprise Initiative. He has taught in a wide variety of MBA... View Details

        Keywords: computer; computer; computer; computer; computer; computer; computer; computer; computer; computer; computer
        • 26 Sep 2023
        • Book

        Digital Strategy: A Handbook for Managing a Moving Target

        clearly epitomized by the advent and affirmation of the electronic processing and sharing of data at a magnitude and speed that in no way we have seen before. The digital age is enabled by the emergence and adoption of four key technologies (Menz et al., 2021): View Details
        Keywords: by Dina Gerdeman; Information Technology; Technology
        • Web

        Spangler Center | About

        course material distribution center, and an ATM. MBA administrative offices occupy the upper level, and well-appointed student lounges with computer terminals are on the main level. Dining facilities on the lower and main levels are open... View Details
        • April 2020
        • Case

        Apple Inc. in 2020

        By: David B. Yoffie and Daniel Fisher
        After a decade as CEO, Tim Cook is facing one of his biggest strategic transitions of his tenure. While Apple had performed spectacularly well under Cook, Apple's core business was maturing. Sales of iPhones, iPads, and Macs were flat or down. However, Apple's new... View Details
        Keywords: Innovation; Market Positioning; Marketing Implementation; Planning; Products; Strategic Positioning; Strategy; Information Technology; Competitive Strategy; Technological Innovation; Competitive Advantage; Product Positioning; Communication; Competition; Leadership; Strategic Planning; Computer Industry; Computer Industry; Computer Industry
        Related
        • 2017
        • Working Paper

        Inventory Management for Mobile Money Agents in the Developing World

        By: Karthik Balasubramanian, David F. Drake and Douglas Fearing
        Mobile money systems, platforms built and managed by mobile network operators to allow money to be stored as digital currency, have burgeoned in the developing world as a mechanism to transfer money electronically. Mobile money agents exchange cash for electronic value... View Details
        Keywords: Currency; Mobile Technology; Market Platforms; Developing Countries and Economies
        Related
        • 18 Apr 2016
        • Research & Ideas

        The Cost of Leaning In

        Stanford Economics Research Laboratory. In each experiment, students were divided into pairs, in which one participant played the role of a worker and the other played the role of a firm in charge of the worker’s wages. The pairs communicated with each other only via a... View Details
        Keywords: by Carmen Nobel
        • Research Summary

        Managing Product Development in Rapidly Changing Environments

        By: Alan D. MacCormack
        A consistent finding in many studies of innovation is the repeated failure of established firms when faced with radical changes in their core markets or technologies. Professor MacCormack's research takes the view that many of these failures can be attributed to the... View Details
        • August 2018
        • Article

        Creative Sparks or Paralysis Traps? The Effects of Contradictions on Creative Processing and Creative Products

        By: Goran Calic and Sébastien Hélie
        Paradoxes are an unavoidable part of work life. The unusualness of attempting to simultaneously satisfy contradictory imperatives can result in creative outcomes that simultaneously satisfy both imperatives by inducing search for, and selection of, novel and useful... View Details
        Keywords: Creativity; Cognition and Thinking; Business or Company Management; Performance
        Related
        • 2007
        • Working Paper

        Competition in Modular Clusters

        By: Carliss Y. Baldwin and C. Jason Woodard
        The last twenty years have witnessed the rise of disaggregated "clusters," "networks," or "ecosystems" of firms. In these clusters the activities of R&D, product design, production, distribution, and system integration may be split up among hundreds or even thousands... View Details
        Keywords: Price; Profit; Digital Platforms; Industry Clusters; Competition; Horizontal Integration; Vertical Integration
        Related