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All HBS Web
(1,569)
- People (1)
- News (276)
- Research (1,029)
- Events (2)
- Multimedia (9)
- Faculty Publications (794)
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- 10 Jun 2014
- First Look
First Look: June 10
Electronics: TV in an Era of Convergence From the late 1990s to 2006/2007, Samsung Electronics moved from one of 170 TV manufacturers to gain dominant TV market share year over year from 2007 to 2013. As digital technologies increasingly...
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Keywords:
Sean Silverthorne
- June 1993
- Teaching Note
Circuit City Stores, Inc. (A) TN
By: William J. Bruns Jr.
Teaching Note for (9-191-086).
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- January 1991 (Revised January 1993)
- Case
Xerox Corp.: The Customer Satisfaction Program
In August 1990 the president and executive vice president of Xerox are reviewing the progress made on its customer satisfaction program. The emphasis placed on the program, the success of the program to date, and the drive to achieve the corporate goals of customer...
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Menezes, Melvyn A. "Xerox Corp.: The Customer Satisfaction Program." Harvard Business School Case 591-055, January 1991. (Revised January 1993.)
- January 1991 (Revised November 1994)
- Case
Black Caucus Groups at Xerox Corp. (A)
In 1970 Xerox had a very progressive affirmative action program yet, once hired, black employees faced serious problems, due both to overt discrimination and to their exclusion from the informal networks of support, information and mentoring that the other salespeople...
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Keywords:
Prejudice and Bias;
Alliances;
Race Characteristics;
Employees;
Electronics Industry;
Electronics Industry;
United States
Friedman, Raymond A. "Black Caucus Groups at Xerox Corp. (A)." Harvard Business School Case 491-047, January 1991. (Revised November 1994.)
- November 2017
- Case
iRobot: Moving Beyond the Roomba
By: Rajiv Lal and Scott Johnson
The makers of the Roomba, a robotic vacuum cleaner, connected the latest version of their product to the Internet. This new feature opened up a wealth of new opportunities and challenges for the company.
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Keywords:
Irobot;
Smart Home;
Connected Home;
Roomba;
Vacuum;
Mapping;
Internet Of Things;
Connected Products;
Organizational Structure;
Organizational Design;
Information Infrastructure;
Applications and Software;
Digital Platforms;
Mobile and Wireless Technology;
Electronics Industry;
Electronics Industry;
Electronics Industry;
Electronics Industry;
United States
Lal, Rajiv, and Scott Johnson. "iRobot: Moving Beyond the Roomba." Harvard Business School Case 518-055, November 2017.
- 03 Oct 2012
- What Do You Think?
Can We Bring Back the “Industrial Commons” for Manufacturing?
skills, and engineering capabilities" resulting from the clustering of universities, suppliers, and manufacturers in industries such as biotechnology, electronic components, and semiconductors in which rapidly-developing innovations...
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- 09 Dec 2008
- First Look
First Look: December 9, 2008
b01/en/common/item_detail.jhtml?id=609050 NEC Electronics Harvard Business School Case 209-001 Why do shares in NEC Electronics, a publicly listed subsidiary of Japan conglomerate NEC, trade at a discount to their fundamental value? Can...
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Keywords:
Martha Lagace
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
did against precious metals? I argue that they do. By and large all cryptocurrencies possess all of our favorite qualities in an electronic currency: speed of transaction, ease of portability (compared to say a credit card or a phone app...
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Keywords:
by Sean Silverthorne
- 29 May 2007
- First Look
First Look: May 29, 2007
legend in the newspaper community. The case describes the evolution of Schibsted's strategy from print media towards electronic media starting in 1995, including their choices around the internal structuring of new ventures. In September...
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Keywords:
Martha Lagace
- December 2022
- Supplement
Freelancer, Ltd. Case Supplement
By: Christopher Stanton, Karim R. Lakhani, Jin Hyun Paik and Nina Cohodes
Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500 companies,...
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Keywords:
Labor Markets;
Freelancers;
Change Management;
Corporate Entrepreneurship;
Globalized Firms and Management;
Human Capital;
Employment;
Digital Platforms;
Global Range;
Adoption;
Governing Rules, Regulations, and Reforms;
Growth and Development Strategy;
Electronics Industry;
Electronics Industry;
Electronics Industry;
Electronics Industry;
Australia;
United States;
Philippines
Stanton, Christopher, Karim R. Lakhani, Jin Hyun Paik, and Nina Cohodes. "Freelancer, Ltd. Case Supplement." Harvard Business School Multimedia/Video Supplement 823-707, December 2022. (Click here to access this case.)
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
acknowledges. "But it electronically seems to do the same thing as a PIN code. And to the extent that the code goes into the existing payment network that's still not secure, have we really accomplished anything?" Can You Pay Me...
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- 11 Mar 2001
- Research & Ideas
Evolving for Success [Part Two]
They require unprecedented cooperation. Arrow Electronics, for example, which is one of the world's largest electronics distributors, started Arrow.com to sell its own equipment over the Web. Arrow.com decided it was very different from...
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Keywords:
by Staff
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
and from electronic communication servers—the effect of open office architectures on employees' face-to-face, email, and instant messaging (IM) interaction patterns. Contrary to common belief, the volume of face-to-face interaction...
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Keywords:
Dina Gerdeman
- 16 May 2005
- Research & Ideas
Confronting the Reality of Web Services
format and expect the date to be the first field in any electronic purchase order it receives. Before any systems integration can take place, these dissimilarities need to be resolved. There is no magic bullet in the Web services toolkit...
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Keywords:
by Sara Grant
- 12 Oct 1999
- Research & Ideas
Bright Ideas: The Creative Power of Groups
electronic equipment, the company had all the Generation Xers in a brainstorming group don gloves to make them more aware of the effects of reduced dexterity. After a collection of new ideas has been laid out on the table, the desire to...
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Keywords:
by Laurie Joan Aron
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
agents over eight weeks to examine how differing types of guidance and training impact the agents' inventory management. We find agents who are trained in person and receive an explicit, personalized, daily text message recommendation of how much View Details
Keywords:
Dina Gerdeman
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
deliver this extra-added value service." Electronic Health Records Promoted In 2014, health care spending in the United States exceeded $3 trillion and was expected to reach $4.5 trillion by 2020. To reduce health care costs and...
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- August 2007 (Revised March 2008)
- Case
Fiyta - The Case of a Chinese Watch Company
By: Regina M. Abrami, William C. Kirby, F. Warren McFarlan, Luc R. Wathieu, Gao Wang, Fei Li and Tracy Manty
Fiyta had long been on of China's foremost watch brands. However, as China's economy began to improve and the livelihood of many Chinese rose with it, their tastes began to change. Exposed to more luxurious foreign brands, many Chinese strived to purchase a Swiss or...
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Keywords:
Brands and Branding;
Product Marketing;
Product Positioning;
Demand and Consumers;
Consumer Behavior;
Electronics Industry;
Electronics Industry;
China
Abrami, Regina M., William C. Kirby, F. Warren McFarlan, Luc R. Wathieu, Gao Wang, Fei Li, and Tracy Manty. "Fiyta - The Case of a Chinese Watch Company." Harvard Business School Case 308-025, August 2007. (Revised March 2008.)
- January 2006
- Teaching Note
Strategic Inflection: TiVo in 2005 (TN)
By: David B. Yoffie
Teaching Note to 706421.
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- June 1991 (Revised May 2002)
- Case
Barco Projection Systems (A): Worldwide Niche Marketing
Deals with the issue of niche marketing in a worldwide market. Barco Projection Systems makes video, data, and graphics projectors for the industrial market. They have traditionally been the performance leader. In August 1989, Sony Corp. introduced a higher performance...
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Keywords:
Competition;
Globalized Markets and Industries;
Product Marketing;
Electronics Industry;
Electronics Industry
Moriarty, Rowland T., Jr. "Barco Projection Systems (A): Worldwide Niche Marketing." Harvard Business School Case 591-133, June 1991. (Revised May 2002.)