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  • Research Summary

Research Summary

By: Ranjay Gulati

My research focuses on how to unlock organizational potential and unleash human potential.

Unlocking organizational potential involves a deep dive into how enterprises can achieve enduring success. This includes applying strategic frameworks to drive... View Details

  • 2016
  • Working Paper

The Empirical Economics of Online Attention

By: Andre Boik, Shane Greenstein and Jeffrey Prince
In several markets, firms compete not for consumer expenditure but instead for consumer attention. We model and characterize how households allocate their scarce attention in arguably the largest market for attention: the Internet. Our characterization of household... View Details
Keywords: Internet and the Web; Competition; Behavior; Resource Allocation; Household; Cognition and Thinking
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  • May 2017
  • Article

Experimental Evidence of Pooling Outcomes Under Information Asymmetry

By: William Schmidt and Ryan W. Buell
Operational decisions under information asymmetry can signal a firm's prospects to less-informed parties, such as investors, customers, competitors, and regulators. Consequently, managers in these settings often face a tradeoff between making an optimal decision and... View Details
Keywords: Behavioral Decision Research; Information Asymmetry; Signaling; Decision Choices and Conditions; Alignment
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  • 2015
  • Working Paper

Blinded by Experience: Prior Experience, Negative News and Belief Updating

By: Bradley R. Staats, Diwas S. KC and Francesca Gino
Traditional models of operations management involve dynamic decision-making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a field study and two laboratory studies... View Details
Keywords: Behavioral Operations; Egocentric Bias; Experience; Healthcare Operations; Prejudice and Bias; Behavior; Operations; Decision Making; Health Care and Treatment
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  • March 2013
  • Article

The Client Is King: Do Mutual Fund Relationships Bias Analyst Recommendations?

By: Michael Firth, Chen Lin, Ping Liu and Yuhai Xuan
This paper investigates whether the business relations between mutual funds and brokerage firms influence sell-side analyst recommendations. Using a unique data set that discloses brokerage firms' commission income derived from each mutual fund client as well as the... View Details
Keywords: Prejudice and Bias; Decision Choices and Conditions; Investment Funds
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  • 06 Mar 2025
  • HBS Seminar

Vivek Farias, MIT Sloan

  • Web

Profiles - MBA

intelligence and build technologies that leverage neurobiological systems to (1) solve problems rooted in cognition (2) optimize learning in natural and artificial intelligences. As part of a collective generation of thinkers and... View Details
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

the dynamic effect of sales calls across heterogeneous doctors, we provide guidance on the design of optimal call patterns for route sales. Our analyses reveal that the long-term persistence effect of detailing is more pronounced for... View Details
Keywords: Sean Silverthorne
  • Web

Research Services - Faculty & Research

are available for administration, data cleaning, data retrieval, parsing, and data transfer optimization and matching through Research Computing Services and Baker Research Services , or can be hired as dedicated Research Associates. HBS... View Details
  • Web

Leverage LinkedIn - Alumni

required) Learn how to optimize your LinkedIn profile with the knowledge of how recruiters actually utilize the platform. LinkedIn for Job Searching (login required) Leverage LinkedIn for both job hunting and increasing the rate of return... View Details
  • Web

Finance - Faculty & Research

and Christopher Clayton April 2025 | Article | Journal of Finance We model the optimal resolution of insolvent firms in general equilibrium. Collateral-constrained banks lend to (i) solvent firms to finance investments and (ii) distressed... View Details
  • Web

Research - Managing the Future of Work

Apprenticeships By: Joseph B. Fuller and Matthew Sigelman MAY 2019 Report Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace By: Joseph B. Fuller, Judith K. Wallenstein, Manjari Raman, and Alice... View Details
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

their time to the condition delivers care. IPUs can involve affiliated staff and integration with partner services Care is ideally co-located in dedicated facilities. A hub and spoke structure connecting multiple or affiliated sites, incorporating telemedicine where... View Details
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • Research Summary

Research Overview

Jillian has an interest in understanding the effect of high worker autonomy and uncertainty on operational metrics. Her research attempts to empirically explore the relationship between efficiency, resource utilization, and quality in hospital settings.... View Details

  • December 2018
  • Case

Corporate Transformation at Merck KGaA, Darmstadt, Germany

By: Joseph B. Fuller, Amy C. Edmondson, Daniela Beyersdorfer and Tonia Labruyere
When Stefan Oschmann became CEO and chairman of the executive board of Merck KGaA, Darmstadt, Germany, in 2016, the company had started its transformation from a mid-tier traditional German industry player to a global modern science and technology player. The... View Details
Keywords: Corporate Governance With Family Ownership; Transformation; Change Management; Restructuring; Corporate Governance; Family Ownership
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  • 2017
  • Working Paper

Inventory Management for Mobile Money Agents in the Developing World

By: Karthik Balasubramanian, David F. Drake and Douglas Fearing
Mobile money systems, platforms built and managed by mobile network operators to allow money to be stored as digital currency, have burgeoned in the developing world as a mechanism to transfer money electronically. Mobile money agents exchange cash for electronic value... View Details
Keywords: Currency; Mobile Technology; Market Platforms; Developing Countries and Economies
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  • February 2016
  • Article

Unearned Status Gain: Evidence from a Global Language Mandate

By: Tsedal Neeley and Tracy Dumas
Theories of status rarely address unearned status gain—an unexpected and unsolicited increase in relative standing, prestige, or worth, attained not through individual effort or achievement, but from a shift in organizationally valued characteristics. We build theory... View Details
Keywords: Status and Position; Equality and Inequality; Spoken Communication; Organizations; Japan; United States
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    The Portfolio Life: How to Future-Proof Your Career, Avoid Burnout, and Build a Life Bigger than Your Business Card

    What Color Is Your Parachute? meets Out of Office in this inspiring, practical playbook to achieve sustainable work-life balance while optimizing your happiness, personal growth, and bank accounts.

    Pouring yourself into a single... View Details
    • Web

    Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

    and other front line providers. Use of these measures in a payment system will also accelerate their implementation. Read More in Publications on Outcomes Measurement Read More About ICHOM Cost Measurement Accurate cost measurement is essential to View Details