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  • 05 Apr 2011
  • First Look

First Look: April 5

and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

the increasing role of technology (digital and mobile) as well as the use by consumers of alternative signals of status, such as wearing less prominently branded apparel, being less conformist (e.g., entering a luxury store in a casual... View Details
Keywords: Sean Silverthorne
  • 14 May 2013
  • First Look

First Look: May 14

proxy for incentive conflict) impact the use of a subset of available performance measures. Consistent with a signaling model of the allocation of contingent control rights, we find that contracts involve fewer contingent control rights... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

including superiors, the board, and respected internal opinion leaders; 2) motivates others for change; 3) protects and nurtures the vital role of creative mavericks; 4) signals respect for and actively reinforces crucial core values; 5)... View Details
Keywords: Martha Lagace
  • 01 Jun 2012
  • News

Around the World

six countries during the January Term for 12 days of field project work. While the IXP program has been in place since 2005, this was the first year that students received academic credit, signaling the School’s recognition of the... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 09 Dec 2021
  • News

Higher Returns

such that it is very, very important to skate to where the puck is going. DM: You started to see these big changes and you talk about this in the book. Can you talk about what those signals are that offered you evidence of the significant... View Details
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

increase worker productivity (piece-rate pay), but also find that this negative relationship is attenuated by organizational legalization and worker participation structures. These findings challenge existing theories of decoupling by showing how these organizational... View Details
Keywords: Sean Silverthorne
  • 30 Aug 2016
  • First Look

August 30, 2016

technology: the desire to signal to others. We present a field experiment where participants can choose to give up money if they do not follow through with an action. When commitment choices are made public rather than kept private, we... View Details
Keywords: Carmen Nobel
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

of Verizon, created today's Verizon out of two big mergers, with Bell Atlantic and GTE. In both cases, Seidenberg took a step backward to the number two position, before eventually moving up to CEO again. This kind of signal from the top... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

brokerage firm size and status, and recommendation boldness. The changes have a large and significant impact on the classification of trading signals and back-tests of three stylized facts: The profitability of trading signals, the... View Details
Keywords: Martha Lagace
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

learning processes by their nature involve facing failures—problems, mistakes—head on. The presence of problems or mistakes doesn't signal high performance to most people who might be watching. Some scholars go so far as to define... View Details
Keywords: by Sarah Jane Gilbert
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

when the (petty) amount given is more generous (e.g., a gift card for $5.15 rather than $5), suggesting that pettiness may in some instances serve as a stronger relationship signal than actual benefits exchanged. Attentiveness to trivial... View Details
Keywords: by Sean Silverthorne
  • 10 May 2016
  • First Look

May 10, 2016

Harvard Business Review Planned Opportunism: Using Weak Signals to Spur Innovations By: Govindarajan, Vijay Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51052 forthcoming Strategic... View Details
Keywords: Carmen Nobel
  • 18 Feb 2015
  • First Look

First Look: February 18

address this threat: trust, licensing, and paying agents to stay loyal. We show how the principal can influence the value of these options by modularizing the system and by hiring clans of agents, thus exploiting relationships among them. Extensions address screening... View Details
Keywords: Sean Silverthorne
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

do artists know when they are done? Could artists' ways help us understand the innovation process and the concept of closure better? What kind of knowledge, experience, methods, or signals can help innovators manage closure? What... View Details
Keywords: Martha Lagace
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

from their own social networks. Some of these projects are selected and actively supported by senior executives; this support sends clear signals about what collaboration is valued by the firm, which gives other actors powerful, albeit... View Details
Keywords: Martha Lagace
  • 08 Sep 2016
  • News

How We Make It Work

research shows that being raised by mothers and fathers who work both inside and outside the home gives children a signal that contributions at home and at work are equally valuable, for both men and women.” Still, the changes and choices... View Details
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

but we do need one big win to come out of this collaboration. We need some kind of signal that makes the world notice that there’s something important going on between SEAS and Harvard Business School.” Related Reading Digital Initiative... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

of unprofitable customers, and dollars lost in unprofitable customer relationships. Such customer profitability metrics complement conventional customer success metrics, such as satisfaction, retention, and growth, to signal that customer... View Details
Keywords: by Sarah Jane Gilbert
  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

me your early indicators and together we’ll devise experiments to tackle the challenge.’ Explicitly signaling you want to know about budding problems will enable greater periscopic vision and access to broader sets of solutions.”... View Details
Keywords: All Industries