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- 16 Mar 2010
- First Look
First Look: March 16
operations cover food and home and personal care, and its brands include Lipton Tea, Hellmann's, Bird's Eye, Wall's, Ben and Jerry's, Surf, Domestos, Comfort, Dove, Sunsilk, Pond's, Signal, Axe, and Calvin Klein. In particular the book...
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Martha Lagace
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
Kabbage and can be referred to as online balance sheet lenders. Their loans typically are short-term, less than nine months, and fund working capital and inventory purchases. Many of these loan products operate similarly to a merchant...
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- 30 Aug 2011
- First Look
First Look: August 30
U.S. Multinational Firm Activity Authors:C. Fritz Foley and William R. Kerr Abstract This paper studies the impact that immigrant innovators have on the global activities of U.S. firms by analyzing detailed data on patent applications and on the View Details
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Sean Silverthorne
- 07 Apr 2015
- First Look
First Look: April 7
Publications April 2015 Harvard Business Review How to Really Motivate Salespeople By: Chung, Doug J. Abstract—Much of what we believe about the best ways to compensate and motivate the sales force is based on theory and lab...
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Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
prices in the evening, it was able to increase evening sales by 40% and double store traffic. We have also found that consumers are more price sensitive when using text-based home-shopping systems that display lists of brands and prices...
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- 08 Mar 2011
- First Look
First Look: March 8
tinkerers from across the globe led to a process of cumulative innovation unhindered by rivalry operating through the intellectual property rights system. Yet in 1903, the year the Wright Brothers achieved controlled sustained flight at...
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Sean Silverthorne
- 05 Sep 2006
- First Look
First Look: September 5, 2006
can increase creativity within a firm, they also aid in the diffusion of creative knowledge to other firms through personnel and knowledge transfer. Firms that operate within small worlds such as in Silicon Valley long ago learned to...
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Sean Silverthorne
- 24 Jul 2000
- Research & Ideas
Linking the Globe: The Role of Media and Communications
information, the provision of information, the sale of information." This juncture, added Spar, raises several key questions: Is selling information different from selling other kinds of goods and services and, if so, how? Is selling...
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- 14 Nov 2006
- First Look
First Look: November 14, 2006
faced the challenge of convincing buyers to pay a premium price. Their products originated from a wild resource under government regulations which limited the size of the catch by both the industry and Clearwater. In recent years, Clearwater View Details
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Sean Silverthorne
- 20 Feb 2008
- First Look
First Look: February 20, 2008
firm maintain a unified focus and operational consistency in new and existing points of sale around the world. One measure that Kompel and his team were considering was the Balanced Scorecard, a tool...
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Martha Lagace
- 18 Feb 2009
- First Look
First Look: February 18, 2009
volume. The distinguishing operational characteristic of by-product synergy is that quantities of the primary product and by-product are linked, with production of the primary product defining the upper bound of the quantity of the...
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Martha Lagace
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
countries for the period 2001–2010. We uncover the following stylized facts: In emerging Asia, real depreciations are associated with faster growth of firm-level total factor productivity (TFP), sales and cash-flow, higher probabilities...
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Dina Gerdeman
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
coming, and entered services. If you look at the store today, almost a third of PetSmart's sales are in services, things like grooming or hoteling—those sales aren't going away, they are not threatened by...
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- 25 Jan 2011
- First Look
First Look: Jan. 25
historically important and increasingly popular mechanism for encouraging innovation. A central concern in designing innovation contests is how many competitors to admit. Using a unique data set of 9,661 software contests, we provide evidence of two coexisting and...
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Sean Silverthorne
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
contracted their credit to all small firms throughout the United States. However, healthy banks expanded their operations and entered new banking markets. The market share gain of these banks was a standard deviation above the long-run...
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Dina Gerdeman
- 20 May 2014
- First Look
First Look: May 20
company is faced with the challenge of motivating its district managers to support the highly incentivized store teams. On one hand, the district managers are expected to drive a profitable expansion, supporting complex day-to-day View Details
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Sean Silverthorne
- 25 Sep 2012
- First Look
First Look: September 25
their manufacturing operations in order to reduce costs. But we are now seeing the alarming long-term effect of those choices: in many cases, once manufacturing capabilities go away, so does much of the ability to innovate and compete....
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Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
Airlines, casinos, and hotels can offer significant rewards to their loyal customers because they often operate with substantial overcapacity. Rewards based on this overcapacity, such as air miles or stays in hotels and resorts, are...
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- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
6 I got to work in my basement on starting FreeMarkets. The first thing we did was raise some money, and then we built some software. We found some pilot clients and started to develop market-making skills, a supplier database, rules for the market, and a call center...
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- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
health care costs—the natural tendency is to shift work to the consumer." About 18 percent of US gross domestic product is spent on health care costs, and a certain portion of those expenses are related to operational inefficiencies...
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