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Show Results For
- All HBS Web
(959)
- News (132)
- Research (690)
- Events (6)
- Multimedia (4)
- Faculty Publications (527)
- 13 Apr 2010
- First Look
First Look: April 13
Publication:Manufacturing and Service Operations Management (forthcoming) Abstract We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and customer sensitivity to service... View Details
Keywords: Martha Lagace
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
LISH team: LISH has longstanding interest in and experience with solving problems in computer vision, image analysis, and advanced analytics through crowdsourcing. We have extended our work and research into the field of medical image... View Details
- 22 Mar 2016
- First Look
March 22, 2016
countries at different stages of development and institutional capacity is needed to surface the role of local conditions and absorptive capacities; micro-level work, that is firm-level data in developed as well as developing nations, to... View Details
Keywords: Sean Silverthorne
- 24 Apr 2012
- First Look
First Look: April 24
by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel and lending data from a financial services organization that implemented... View Details
Keywords: Carmen Nobel
- 17 Jun 2020
- News
Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines
Science and Technology (DOST) to fast-track a dashboard for the Inter Agency Task Force for the Management of Emerging Infectious Disease (IATF-EID) and sponsored the data warehouse and data View Details
Keywords: Margie Kelley
- 22 Apr 2020
- Research Event
How Investors Are Sizing Up Climate Change’s Risks—and Opportunities
the US Midwest and one from the US South, Cromwell demonstrated the analytical impact of overlaying the heat index forecast on these two locations. The bonds have nearly identical credit ratings and yields, even though the Southern... View Details
- 05 Jan 2017
- Blog Post
Simple Ways to Take Gender Bias Out of Your Jobs
book during a recent interview in her HBS office. “Of course men can be supportive and collaborative, caring and warm,” she says. “But, based on data analytics on the kinds of jobs men and women apply for,... View Details
Keywords: All Industries
- 19 Jun 2007
- First Look
First Look: June 19, 2007
Human beings are critical to the functioning of the vast majority of operating systems, influencing both the way these systems work and how they perform. Yet most formal analytical models of operations assume that the people who... View Details
Keywords: Martha Lagace
- 21 Mar 2016
- Blog Post
MBA/MPA-ID: The Intersection of Policy and Business
the new highways, buildings and malls on one side, contrasted against the slums and street vendors on the other. I came to the MPA-ID program at the Kennedy School hoping to wrap my head around some specific policy questions: How do you design View Details
- 15 Nov 2011
- First Look
First Look: November 15
market-listed and privately held firms in the United States using a rich new data source on private firms. Listed firms invest less and are less responsive to changes in investment opportunities compared to observably similar, matched... View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
leaders must have are similar to those that are important for all general managers—effective communication, the analytic ability to size up a situation quickly, skills of reflection and concentration, and the ability to inspire others and... View Details
- 01 Mar 2010
- News
Lords of Strategy
analytic engines to more aspects of what workers are doing, slicing the data ever finer — IBM modeling individual employees, retailers using so-called human-capital management systems to time even the... View Details
- March 2022
- Teaching Note
Digital Manufacturing at Amgen
By: Shane Greenstein, Kyle R. Myers and Sarah Mehta
This teaching note provides guidance for instructors teaching “Digital Manufacturing at Amgen,” case no. 621-008. View Details
Keywords: Change; Change Management; Decision Making; Cost vs Benefits; Decisions; Information Technology; Analytics and Data Science; Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Jobs and Positions; Knowledge; Leadership; Organizational Culture; Science; Strategy; Technology Adoption; Biotechnology Industry; Pharmaceutical Industry; United States; California; Puerto Rico; Rhode Island
- 01 Mar 2012
- News
Get Creative
elevated respect for data-driven, fact-based, analytical decision-making. The problem is that data are only available about the past. If you’re trying to be innovative, and you have this data-driven mindset,... View Details
- 29 Jan 2013
- First Look
First Look: Jan. 29
analytical expression that reveals the forces determining optimal commodity taxation. We then calibrate the model to evidence on the relationship between skills and preferences and extensively examine the quantitative case for taxes on... View Details
Keywords: Sean Silverthorne
- 03 Nov 2015
- First Look
November 3, 2015
quantify the impact of scientific grant funding at the National Institutes of Health (NIH) on patenting by pharmaceutical and biotechnology firms. Our paper makes two contributions. First, we use newly constructed bibliometric data to... View Details
Keywords: Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
answer two key questions. Can anyone, including MBAs and executives with superb analytical skills, learn to think more innovatively? If so, how might we go about developing these skills? Through close collaboration with individuals from... View Details
Keywords: Sean Silverthorne
- Web
HBS - Financials | From the Chief Financial Officer
co-working office space at 114 Western Avenue and creating co-working space at 25 Travis Street housing both HBS Online and the HBS Information Technology group. IT security, digital infrastructure, data, and analytics play an... View Details
- 01 Dec 2020
- News
Well Matched
knows every company in the portfolio, and we talk all the time. She’s very funny and disarmingly authentic. I would also say that our skill sets are different and super complementary. I’m more on the analytical side, the... View Details
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
data-driven personalization platform for fashion retailers, provided us with an aggregated dataset of online apparel sales from a variety of anonymized well-known fashion retailers in the United States and the United Kingdom in 2019 and 2020. The View Details