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- All HBS Web (867)
- Faculty Publications (195)
- 15 Jan 2008
- First Look
First Look: January 15, 2008
effect. In general, as the delay between order completion and delivery increases, we find that the same customers spend less, order a higher percentage of "should" items (e.g., vegetables), and order a lower percentage of... View Details
Keywords: Martha Lagace
- 22 Apr 2008
- First Look
First Look: April 22, 2008
boots. Creating variations of these core products, along with expansion into apparel, had sustained Timberland's business for more than 30 years. Timberland's growth in the past six years was due to increased international sales and new View Details
Keywords: Martha Lagace
- Web
Courses by Title - Course Catalog
1.5 Data for Impact: Impact Measurement from Startup to Fortune 500 C-Suite Entrepreneurial Management Benjamin N. Roth , Natalia Rigol Spring 2025 Q3Q4 3.0 Deal Making in Real Estate Finance Dan Gilbane , Christopher Graham Spring 2025... View Details
- 07 Sep 2011
- First Look
First Look: Sept. 7
decentralized banks are also more responsive to their own competitive environment. They are more likely to expand credit when faced with competition but also cherry pick customers and restrict credit when they have market power. This... View Details
Keywords: Sean Silverthorne
- 01 Nov 2016
- First Look
First Look - November 1, 2016
authenticity is perfect for wealthy customers looking for refinement and inconspicuous luxury in an age of ostentatious logocentric branding. Drawing upon the brand’s extensive associations with previous users, most notably Sir Winston... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50693 Towards a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition By: Pisano, Gary P. Abstract—The field of strategy has mounted an enormous effort to understand, define,... View Details
Keywords: Sean Silverthorne
- 02 Mar 2010
- First Look
First Look: March 2
organization accustomed to taking decisions based solely on social benefit criteria be able to adjust to a for-profit mentality? And, would customers accept the change? Purchase this... View Details
Keywords: Martha Lagace
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
gender diversity, and this might then affect whether or not diversity leads to stronger outcomes. In a recent study of 1069 leading firms across 35 countries and 24 industries, researchers found that gender diversity relates to more productive companies, as View Details
Keywords: Dina Gerdeman
- 22 Nov 2022
- Blog Post
Alumni Leaders on Decarbonization Strategies for Combatting Climate Change
and measure methane emissions and leaks. We applaud Congress for coming to consensus on such a critical issue for our nation and the world, and for seeing that it’s also the greatest investment opportunity of our era. Christian Weeks (MBA... View Details
- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
Innovation in Health Care: How to Make Value-Based Delivery Work by Vijay Govindarajan (DBA 1978) and Ravi Ramamurti (DBA 1982) HBR Press Though still a pipe dream in the US, value-based competition (value as measured by patient outcomes... View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
handwashing. Motivated by scholarship that suggests handwashing is habitual, we design, implement, and analyze a randomized field experiment aimed to test the main predictions of the rational addiction model. To reliably measure... View Details
Keywords: by Sean Silverthorne
- 27 Mar 2012
- First Look
First Look: March 27
experiment carried out in a large business process outsourcing company, we found that socialization focused on personal identity (emphasizing newcomers' unique perspectives and strengths) led to significantly greater customer satisfaction... View Details
Keywords: Carmen Nobel
- 01 Dec 2012
- News
From Where We Stand
across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then build the next generation of... View Details
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
customers by appealing to digital savvy, middle-class customers that QNB Finansbank was lacking for a long time. By the end of 2016, it accounted for 16% of QNB Finansbank's deposits. With the support of the... View Details
Keywords: Sean Silverthorne
- Web
Print View - Course Catalog
Data for Impact: Impact Measurement from Startup to Fortune 500 C-Suite Entrepreneurial Management Benjamin N. Roth , Natalia Rigol Spring 2025 Q3Q4 3.0 Deal Making in Real Estate Finance Dan Gilbane , Christopher Graham Spring 2025 Q4... View Details
- 15 Oct 2008
- First Look
First Look: October 15, 2008
rapidly replicate improved business processes throughout an organization, thereby not only increasing productivity but also market share and market value. We then empirically document a substantial increase in turbulence starting in the 1990s, as View Details
Keywords: Martha Lagace
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
Anomalie, a custom wedding dress company, Leslie Voorhees and Calley Means (both MBA 2015) have connections to manufacturers in China as well as to people on the front lines of the COVID-19 pandemic. They decided to use their network to... View Details
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
gives leaders a simple vocabulary and set of tools for managing and measuring the different sets of behaviors and activities, across all levels of the organization. Wedged: How You Became a Tool of the Partisan Political Establishment,... View Details