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- Faculty Publications (238)
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- All HBS Web (1,168)
- Faculty Publications (238)
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
topic and, in 1994, to found the Initiative for a Competitive Inner City (ICIC), a nonprofit organization that aims to catalyze innercity business development across the United States. In frequent talks around the country, Porter...
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- 17 Jul 2023
- Blog Post
From the Panelists: Toward a Decarbonized Future: Who Pays? Who Profits?
innovations, companies and markets necessary to save the planet. To memorialize their content, organizers from the HBS Business and Environment Initiative asked panelists to share (in writing) the main messages they hoped attendees would...
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- 01 Jan 2008
- News
Meg Whitman, MBA 1979
middle of a big room,” recalls Whitman from eBay’s headquarters, now called the Whitman Campus, in San Jose, California. Initially uninterested in the CEO position, upon meeting eBay founder Pierre Omidyar she realized this was no...
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- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
uses the K-means clustering technique to identify groups of customers who have purchased any number of 32 specific “deals” Booth offered over the year, differentiated by the wine varietal as well as its country of origin and a minimum...
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Dina Gerdeman
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
customers, not to mention the convenience of keeping customer information on file. While the intermediary charges a fee for its service, buyers widely perceive that the costs are borne by others, namely sellers. Sellers in turn pay the...
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- 12 Sep 2006
- First Look
First Look: September 12, 2006
1957-1966, the World Bank and IMF-led structural reforms of the 1980s, and the continuation of reforms after the first democratic elections in 1992. Details Ghana's economic and political context and cluster performance in 2001 and summarizes View Details
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Sean Silverthorne
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
consumers; he did it in terms of the customers he targeted. When you are making a market, who you choose as your initial customers and whom you decide not to market to is...
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by Martha Lagace
- 19 Apr 2011
- First Look
First Look: April 19
stocks. Together, these tendencies generate geographically varying demand for dividends. Firms headquartered in areas where seniors constitute a large fraction of the population are more likely to pay dividends, initiate dividends, and...
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Sean Silverthorne
- 30 Aug 2016
- First Look
August 30, 2016
in Malaysia, Lum provides a rare case of an entrepreneurial success in a country whose economic success has primarily rested on state-owned and foreign firms. The case describes the formidable challenges she initially faced, her...
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Carmen Nobel
- 01 Sep 2004
- News
Nancy Hall (MBA 1974)
last year for a Social Enterprise Initiative event. Sitting at a table with several women who were current MBA students, I was surprised when they introduced themselves to each other. When I was at HBS, there were only fifty women on...
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- 01 Apr 1996
- News
Stewards of the Seventh Generation
Rowe explains. "The challenge was to find ways to conserve energy and make a profit." In the mid-1980s, New England Electric initiated pilot programs for its commercial and small industrial customers to help...
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- 01 Jun 2013
- News
School of Hard Knocks
Collegiate Research Services, designed to help all students, including disadvantaged minorities and the first-generation college bound. Over time, my initial focus on students has evolved into a larger mission: helping organizations build...
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- 26 Jan 2016
- First Look
January 26, 2016
Allianz Turkey executives focus their initial efforts on the claims process of the automobile insurance business—a lowly rated segment of the insurance industry by their policyholders. They begin by creating a map of the View Details
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Sean Silverthorne
- 28 May 2019
- News
Alumni and Faculty Books for June 2019
conversation. A former senior software executive, Novello is the founder of MutualRescue.Org, a national media initiative that highlights the connection between people and pets in order to inspire and support life-saving rescue efforts....
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- 04 Oct 2011
- First Look
First Look: October 4
Science 22, no. 4 (July-August 2011) Abstract This study examines the relationship between social position, both within the field and within the organization, and the likelihood of individual actors initiating organizational changes that...
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Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
short term, but produces complementary effects in both the catalog and the online channels in the long term; the complementary effects, which are magnified in the online channel, more than overcome the initial losses in the catalog...
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Martha Lagace
- 24 Aug 2010
- First Look
First Look: August 24
"hot" financial markets to get through the initial period of diffusion. Our work underscores that financial markets may play a much larger and under-studied role in creating and magnifying bubbles of innovation in the real...
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Sean Silverthorne
- 01 Apr 1996
- News
Technology for Learning's Sake
In an interview in last December's Bulletin Dean Kim B. Clark talked of launching "a profound transformation around information technology (IT)," an initiative that would earn for the School an unequaled reputation for intelligent,...
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by Deborah Blagg; photo by David Zadig
- 08 Mar 2016
- First Look
March 8, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50700 How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead...
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Sean Silverthorne
- 13 Apr 2017
- News
Solving Nigeria’s Skilled Workforce Challenge
Photos by Kunle Ogunfuyi Even a college degree couldn’t help Temi Abiola, who grew up in Nigeria, land a job. Though he speaks fluent English, he lacked the problem-solving and customer relations skills required for his dream job in the...
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Jill Radsken