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- All HBS Web (929)
- Faculty Publications (231)
- 03 May 2004
- Research & Ideas
Business History around the World
School's Alfred Chandler, the doyen of business historians, famously ascribed Britain's relative economic decline to the United States from the late nineteenth century to that country's proclivity towards family or "personal...
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by Cynthia Churchwell
- 17 Oct 2006
- First Look
First Look: October 17, 2006
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707419 Lenovo: Building a Global Brand Harvard Business School Case 507-014 Announced in December 2004, the $1.75 billion acquisition of IBM's PC division by Lenovo, China's largest PC maker, made headlines...
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Sean Silverthorne
- 09 Mar 2010
- First Look
First Look: March 9
concentrated industry activity creates pools of skilled labor and specialized suppliers and increases opportunities for knowledge spillovers. The strategic value of these agglomeration economies may vary by firm, depending upon the View Details
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Martha Lagace
- 08 Mar 2016
- Research & Ideas
Solving an Economic Mystery Surrounding Argentina and Chile
late 1980s. The business class is relatively cohesive and very inter-connected, and again increasingly so since the 1980s. This concentration was assisted by privatization of state assets which involved the transfer of a considerable...
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by Sean Silverthorne
- Web
Supplemental Financial Information - Annual Report 2019
the endowment). Earned income and philanthropy are sensitive to trends in the economy and the capital markets, which continued to perform well in fiscal 2019. The School’s total revenues increased by $69 million, or 8 percent, to $925...
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- 29 Jan 2008
- First Look
First Look: January 29, 2008
cost of external finance shape both the probability of entering entrepreneurship and the characteristics of those who become entrepreneurs. As expected, differences-in-differences estimates show that the entry rates for individuals who faced an increase in the cost of...
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Martha Lagace
- 01 Jun 2009
- News
Too Big To Fail
that pose no systemic risk should face relatively light regulation, ensuring their continued dynamism and innovation. If Moss’s tough love approach to the biggest financial institutions sounds familiar, you’re right. Treasury Secretary...
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- 14 Feb 2017
- First Look
First Look at New Research: February 14
performance improvements during the incentive period but are relatively short lived, while implicit incentives facilitate a longer persistence of the organizational behavior modification. Innovation Policies...
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Sean Silverthorne
- 23 Feb 2010
- First Look
First Look: Feb. 23
of capital, causing them to shrink and possibly exit the market. The strategy was used by Sun Microsystems in the 1980s and Dell Computer in the 1990s. Download the paper: http://www.hbs.edu/research/pdf/10-063.pdf The Determinants of Individual View Details
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Martha Lagace
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
added. Witnessing the hidden work performed on their behalf makes customers more satisfied, more willing to pay, and more loyal. It can also make employees more satisfied by demonstrating to them that they are serving their customers...
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Dina Gerdeman
- 13 May 2014
- First Look
First Look: May 13
maintaining a long-term strategic plan is of value in thwarting such investors. Executives and directors are advised to analyze their corporations from the point of view of an activist investor, to create harmony within the board of directors, and to measure View Details
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Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
relative to one-sided markets. Download the paper: http://www.hbs.edu/research/pdf/08-011.pdf Why Do Intermediaries Divert Search? (revised) Authors:Andrei Hagiu and Bruno Jullien Abstract We analyze the incentives to divert search for an...
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Martha Lagace
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
income remained relatively stable, about 3 to 1. Over the last 20 years, however, the financial markets that financed the housing system in the United States changed remarkably. Local markets once dominated by tightly regulated savings...
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- 06 Sep 2016
- First Look
September 6, 2016
position is unreasonable, it may make little sense to be reasonable yourself. But if everyone routinely came to a dispute with a realistic starting position, the offers would be more or less aligned, and any negotiation that followed would most likely be View Details
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Carmen Nobel
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
relatively high return (for the industry) to employees and investors. This “trifecta,” which occurs as a result of outstanding service design and delivery, can be found in only a few very special organizations such as Apollo Hospitals in...
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- 08 Sep 2015
- First Look
September 8, 2015
complaint data for insurance agents, we find that agents working exclusively for large branded firms are more likely to be the subject of justified sales complaints, relative to smaller independent experts, despite doing substantially...
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Carmen Nobel
- 22 Apr 2014
- First Look
First Look: April 22
Shawn A., Martin Kanz, and Leora Klapper Abstract—This paper uses a series of experiments with commercial bank loan officers to test the effect of performance incentives on risk assessment and lending decisions. We first show that while...
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Sean Silverthorne
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
from abroad, and only relatively benign competition among themselves, the Big 3 and their stakeholders were all happy and doing well." That comfortable situation changed abruptly when oil prices soared in the 1980s, and the Japanese...
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- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
described by Levy. Finally, a "culture of maybe" exists when companies are highly analytical, yet also quite uncomfortable with ambiguity. They go to great lengths to gather more information and to perform additional formal...
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by Martha Lagace
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
products to perform a particular job, and that it behooves companies to focus on the job rather than the product. For Project Beacon, which would become OnStar, that job was to provide peace of mind. While Huber knew next to nothing about...
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