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- Faculty Publications (736)
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- All HBS Web (1,720)
- Faculty Publications (736)
- 12 Oct 2021
- Research & Ideas
What Actually Draws Sports Fans to Games? It's Not Star Athletes.
Entertainment. Getting more people in seats The researchers studied AFL game attendance, team line-ups, injuries, gambling trends, and performance data from 2013-2018. They found that when injuries and roster switch-ups make a win or loss... View Details
- 04 Sep 2001
- Research & Ideas
Governing the Family-Run Business
policies, debt policies, even fire emergency policies. Brings the right people together at the right time to discuss the right (important) things. No organization is effective for long without doing these things. You should measure the... View Details
- Web
Social Enterprise - Faculty & Research
environmental dimension of CSR. Spring 2014 Article What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Alnoor Ebrahim and V. Kasturi Rangan Organizations with social missions,... View Details
- Web
Data - Institute For Strategy And Competitiveness
HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Data Data Resources U.S. Cluster Mapping The Cluster Mapping Project assembles a detailed picture of the location and performance of... View Details
- Web
Publications - Institute For Strategy And Competitiveness
Direct Costs in a Primary Care Setting with Optimal Performance by Robert S. Kaplan, Rohit A. Bobade, Richard A. Helmers, et.al. March 2019 Am J Kidney Dis Development of an International Standard Set of Value-Based Outcome View Details
- 2019
- Working Paper
The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work
By: Hila Lifshitz - Assaf and Frank Nagle
Knowledge work is becoming increasingly challenging as pace of change in the knowledge frontier is increasing. Organizations have created multiple mechanisms to minimize knowledge gaps and increase learning such internal training, mentorship programs as well as... View Details
Keywords: Open Source; Future Of Work; Software Development; Knowledge Work; Online Community; Learning; Knowledge Sharing; Applications and Software; Open Source Distribution; Performance Productivity
Lifshitz - Assaf, Hila, and Frank Nagle. "The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work." Working Paper, April 2019.
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
for Black-owned restaurants. Based on measuring cell phone location data from April 2019 to August 2021, the study also found that Yelp’s new feature led to a 10 percent increase in weekly in-person visits to Black-owned restaurants.... View Details
- Web
Mid-US - Global
government, and academia convened in Washington, D.C. to discuss the long-term implications of industrial policy initiatives such as the CHIPS and Science Act and the Inflation Reduction Act. These legislative measures are ushering in a... View Details
Erin Shirtz
Erin Shirtz is a doctoral student in the Organizational Behavior program jointly offered by Harvard Business School and the Department of Sociology at Harvard University. Her research broadly examines... View Details
- 2009
- Chapter
Evaluating the Impact of SA8000 Certification
By: Michael J. Hiscox, Claire Schwartz and Michael W. Toffel
SA 8000, along with other types of certification standards and corporate codes of conduct, represents a new form of private governance of working conditions, initiated and implemented by companies, labor unions, and non-governmental activist groups. Whether these codes... View Details
Hiscox, Michael J., Claire Schwartz, and Michael W. Toffel. "Evaluating the Impact of SA8000 Certification." In Social Accountability 8000: The First Decade -- Implementation, Influence, and Impact, edited by Deborah Leipziger. Greenleaf Publishing, 2009.
- May 2016
- Article
Transformation of Health Care—Perspectives of Opinion Leaders
By: Joanne Disch, Thomas W. Feeley, Diana J. Mason, Richard L. Schilsky, Ellen L. Stovall and Shelley Fuld Nasso
"What Health System Transformations Do You Believe Are Necessary for the Future of Health Care?" We need to transform to a true value-based health care delivery system. That means organizing care around medical conditions, not simply around hospitals and doctors. We... View Details
- Web
Healthy Outcomes - Managing the Future of Work
outcomes such as higher retention and better engagement. Read the Report Featured Videos Joseph Fuller Why Employers Should Care About the Care Economy Why Employers Should Care About the Care Economy Joseph Fuller Joseph Fuller Measuring... View Details
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
store.” Instead, the sales associates—nicknamed “blue shirts” after Best Buy’s trademark royal-blue collared shirts—brought the injured T. rex to a service counter and performed “surgery” on the toy as they surreptitiously traded it out... View Details
- Web
Human Behavior & Decision-Making - Faculty & Research
well-known factors, such as cultural change. Using Swiss panel data and a novel shift-share instrument measuring men’s exposure to changes in the gender composition of the labor force across industries (labor market feminization), we make... View Details
- 03 Feb 2009
- First Look
First Look: February 3, 2009
proof that standard and routinely used fiscal measures, including the deficit, taxes, and transfer payments, are economically ill-defined. Instead these measures reflect the arbitrary labeling of underlying fiscal conditions. Analyses... View Details
Keywords: Martha Lagace
- 01 Feb 2023
- What Do You Think?
Will Hybrid Work Strategies Pull Down Long-Term Performance?
hybrid work strategies make jobs that can be performed from the “home” more attractive by eliminating the need for some commuting. They raise productivity modestly, and provide employees more control over their personal and work lives.... View Details
Keywords: by James Heskett
- 25 Jul 2013
- Research & Ideas
Why Unqualified Candidates Get Hired Anyway
people who should not be admitted, and rejecting people who should not be rejected.” Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals paints a picture of businesses repeatedly promoting or hiring... View Details
- 20 Oct 2009
- First Look
First Look: October 20
Harvard Business School Supplement 310-017 As Acumen Fund, a global venture philanthropy firm, moves forward with an investment portfolio exceeding $22 million, it runs into two critical measurement problems. First, how should it track... View Details
Keywords: Martha Lagace
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
show that it improves short-term productivity. However, although it improves performance in the short-term, we find that an overreliance on this task selection strategy hurts performance—as measured both by... View Details
Keywords: Sean Silverthorne
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
defined and measured for impact on the bottom line. It was more than 40 years after researchers Fritz Roethlisberger and William Dickson first suggested the impact on performance of some behaviors that would... View Details
Keywords: by James Heskett