Filter Results
:
(1,053)
Show Results For
-
All HBS Web
(2,124)
- People (5)
- News (534)
- Research (1,053)
- Events (1)
- Multimedia (5)
- Faculty Publications (367)
Show Results For
-
All HBS Web
(2,124)
- People (5)
- News (534)
- Research (1,053)
- Events (1)
- Multimedia (5)
- Faculty Publications (367)
Sort by
- 02 Sep 2008
- First Look
First Look: September 3, 2008
a comprehensive history of the evolution and IT enablers of Hilton's CRM Initiative, as well as the proprietary OnQ enterprise system. The case thus offers a rare opportunity to engage in a longitudinal evaluation of the firm's CRM View Details
Keywords:
Sean Silverthorne
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
initial response to reports that customers were having trouble with the antennae on Apple's iPhone 4, its latest "superproduct." It was reported that he commented that iPhone 4 users would have to learn not to hold the phone by its lower...
View Details
- 02 Dec 2009
- What Do You Think?
Should Immigration Policies Be More Welcoming to Low-Skilled Workers?
dismantled a lot of trade barriers, which has led to global prosperity. The only big barrier remaining is movement of humankind to regions which offer better prospects." A number of respondents took issue with this. Some equated...
View Details
Keywords:
by Jim Heskett
- 11 Mar 2001
- Research & Ideas
Digital Designs on the Inner City
for the creation of jobs and wealth among urban families. Moderator Randall Pinkett of M.I.T. Laboratory Anne Habiby, executive vice president of the Initiative for a Competitive Inner City, a national nonprofit founded by HBS professor...
View Details
Keywords:
by Dina Gerdeman
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
City–based startup, offering investors equity in individual CRE properties that its investment team had sourced and vetted. Traditional private equity (PE) funds required investors in CRE equity to accept an entire portfolio of...
View Details
Keywords:
Dina Gerdeman
- 21 Nov 2006
- First Look
First Look: November 21, 2006
patterns. We present a model where beliefs determine the types of contracts that firms offer and whether workers exert effort. Some workers become criminals, depending on their luck in the labor market, the expected punishment, and an...
View Details
Keywords:
Sean Silverthorne
- 06 Nov 2007
- First Look
First Look: November 6, 2007
adopted by the gastroenterology professional organizations, that even if applicants had accepted offers prior to the match, they could subsequently decline those offers and participate in the match. This...
View Details
Keywords:
Sean Silverthorne
- 27 Oct 2009
- First Look
First Look: October 27
survey data from India and Indonesia, we first show that financial literacy is a powerful predictor of demand for financial services. To test the relative importance of literacy and price, we implement a field experiment, offering...
View Details
Keywords:
Martha Lagace
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
must expect health plans to direct patients to excellent providers, not those provider networks that offer the biggest discounts.” What to do? The most important single change necessary is for employers to think about health care in terms...
View Details
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
motivation for working all these hours is not actually to produce high-quality work. In fact, there’s a lot of evidence to suggest that it’s going to undermine the quality of the work.” Confronting deeply held beliefs has been part of Ely’s work as head of the HBS...
View Details
- 04 Mar 2016
- Research & Ideas
Is E-commerce at Risk in Apple's Security Dispute with the FBI?
sales each year? Sunil Gupta, the Edward W. Carter Professor of Business Administration at Harvard Business School, recently wrote a case on Apple Pay and the company’s ambitions of convincing consumers to trade in their real wallets in favor of virtual ones. Below, he...
View Details
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
security company, of which I was a director, to that of the New York City Police Department. A direct result has been a number of arrests by the NYPD of criminals fleeing buildings guarded by the private security firm. Contrast this with reports of the View Details
Keywords:
by James Heskett
- 18 Sep 2013
- Research & Ideas
Excerpt: Manufacturing Morals
acres), making for a much denser, more intense living environment. To offer another reference point, the campus houses approximately as many daytime occupants as the housing complex in Boston's South End studied by Mario Luis Small (with...
View Details
Keywords:
Education
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
employees to take better control of both their workdays and their lives. Excerpt From sleeping With Your Smartphone It all began with an experiment that my research associate and collaborator, Jessica Porter, and I initiated in order to...
View Details
Keywords:
by Leslie A. Perlow
- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
The initial impetus was when I was doing my early field research on founders and heard complaints from them about their inability to increase their compensation compared to their non-founder colleagues, which I found surprising. For...
View Details
- 20 Aug 2013
- First Look
First Look: August 20
narratives and frames that influence the perception of green building; and future directions for the theory and practice of sustainable construction. The essays offer uniquely multidisciplinary insights into the transformative potential...
View Details
Keywords:
Anna Secino
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
case:https://cb.hbsp.harvard.edu/cbmp/product/217071-PDF-ENG Harvard Business School Case 817-114 Flatiron School In late 2016, the founders of Flatiron School, a startup offering 12-week coding bootcamps, are formulating their growth...
View Details
Keywords:
Re: Multiple Faculty
- 12 Aug 2014
- First Look
First Look: August 12
become more fundamental as advertisers target their advertisements with greater precision. In the paper that follows, the author attempts to identify the circumstances that make advertisers most vulnerable, notes adjusted contract structures that View Details
Keywords:
Sean Silverthorne
- 15 Nov 2016
- First Look
November 15, 2016
advance; moreover, mitigating the conflict through flexible work policies has done little to improve women’s advancement prospects and often hurts them. Drawing on an in-depth case study of a professional service firm, we offer two...
View Details
Keywords:
Sean Silverthorne
- 07 Dec 2009
- Research & Ideas
Government’s Positive Role in Kick-Starting Entrepreneurship
bungles things when it wades into the private sector. Lerner's book studies where public efforts to spur entrepreneurial activity have gone right and wrong—there are many more of the latter, the author acknowledges—and offers policy...
View Details