Assembling Value Chain - Publications - Faculty & Research

21 May 2013
First Look

First Look: May 21

knowledge spillovers. The strategic value of these agglomeration economies may vary by firm, depending upon the relative value of each economy, and upon firm and agglomeration economy traits. To better... View Details

Keywords: Sean Silverthorne

01 Jun 2002
News

Faculty Debates Lessons from Enron's Collapse

Professors Paul Healy, Amy Hutton, and Krishna Palepu; Professor Jay Lorsch's perspectives on “Why Did Enron's Board Fail in its Governance Function?”; and “What Role Did Flaws in Organizational Systems and Values Play in Enron's... View Details

Keywords: Deborah Blagg; Enron; faculty; Colleges, Universities, and Professional Schools; Educational Services

25 Nov 2014
First Look

First Look: November 25

priorities Americans have for Social Security. The results suggest that the value retirees place on protection against longevity risk is an important caveat to the widespread enthusiasm for a switch to a slower-growing price index such as... View Details

Keywords: Carmen Nobel

15 Sep 2003
Research & Ideas

The Lessons of New-Market Disruption

Teradyne: Testing Opportunity In 1994, Teradyne, a leading provider of machines that test the quality of microprocessors and other integrated circuits as they come off the assembly line, saw an opportunity to create a more compact and... View Details

Keywords: by Clark Gilbert; Technology

01 Sep 2012
News

The School of Life

led to a McKinsey Award–winning 2010 Harvard Business Review article. Now, with the help of former HBR editor Karen Dillon (who conceived of and edited the 2010 article) and his former student James Allworth (MBA 2010), Christensen has View Details

Keywords: Professor Clay Christensen; Educational Services; Management

06 Jan 2021
News

A Message from Dean Srikant Datar

leadership of Professor Jim Cash in whose honor we named Cash House on the campus. And Jim has helped us assemble a phenomenal advisory board. And the board consists of individuals like Ken Frazier, the CEO of Merck, Ken Chenault, the... View Details

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

mistrustful of exotic foods." He also determined that labor cost and availability was the key problem in the U.S. restaurant business and that eliminating the conventional kitchen could address that. From these fundamental observations, he soon developed a View Details

Keywords: by Garry Emmons

01 Mar 2005
News

Answering the Call

soon developed a chain of restaurants based on a novel concept. Built with authentic interiors and fixtures imported from Japan, the restaurants featured a working chef at every table, flamboyantly preparing and grilling familiar American... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services

16 Apr 2019
First Look

New Research and Ideas, April 16, 2019

including patients, physicians, employers, insurance companies, and the government need to recognize that value is best defined as “a given health outcome per dollar of cost expended.” In this article, we examine some of the challenges to... View Details

Keywords: Dina Gerdeman

31 May 2016
First Look

May 31, 2016

additively separable in its state variables, leading to conquering the curse of dimensionality and the opportunity to manage the supply chain using independently acting managers. We develop conditions under which myopic policies are... View Details

Keywords: Sean Silverthorne

31 Mar 2009
First Look

First Look: March 31, 2009

endorsement opportunities from Electronic Arts, 2K Games, and Xbox Live to add to his portfolio. Allows for a rich discussion about how superstar athletes and other celebrities can create and capture value from their brands as well as... View Details

Keywords: Martha Lagace

27 Oct 2014
News

Track Customer Service, but Don't Forget the Financials

Keywords: customer satisfaction; financial results; front line employees; decision making

26 Jan 2004
Research & Ideas

What Developing-World Companies Teach Us About Innovation

better understand the needs of Mexico's less-affluent customers, CEMEX assembled a team of employees who agreed to spend ten hours each day for an entire year in an extremely poor neighborhood in Guadalajara. Consumers in this... View Details

Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari

August 2001 (Revised March 2008)
Supplement

Kirk Arnold

By: Nitin Nohria and Alan Price

Supplements NerveWire, Inc. View Details

Keywords: Recruitment; Value; Mission and Purpose; Partners and Partnerships; Business Model; Customer Value and Value Chain; Investment Return; Economic Slowdown and Stagnation; Problems and Challenges; Consulting Industry; Newton

Citation

Purchase

15 Feb 2000
Research & Ideas

The Right Connections

assess the quality of the young firm." It was while following a friend's small biotech firm as it went public that Higgins first noticed that pre-IPO discussions consistently homed in on one question: "What company did you work for before?" "A name... View Details

Keywords: by Judith A. Ross

22 Apr 2008
First Look

First Look: April 22, 2008

Business School Case 207-091 Jerzy Peters, Managing Director of Patron Capital Partners, must decide the best investment option on the development of the Odra Polish theater chain and the associated real estate. Capital Field was a... View Details

Keywords: Martha Lagace

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

decision-making. Additionally, women are more concerned about health and hygiene issues, as research on disgust-sensitivity shows, and this may also apply to leaders. Finally, and as indicated in the COVID-19 working paper, feminine View Details

Keywords: by Dina Gerdeman

22 Feb 2011
Research & Ideas

Most Popular Articles, Papers of the Decade

much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Marketing Your Way Through a Recession Published: March 3, 2008 In a recession, consumers become View Details

Keywords: by Sean Silverthorne

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

Future (Currency/Doubleday), focuses on share of customer: Using the insights about what makes your most loyal customers different to maximize the value of those relationships. By the end of the decade, many marketers had come to believe... View Details

Keywords: by Jean Ayers

01 Mar 2010
News

Eric Schiffer

Schiffer Illustration by Daniel Vasconcellos Founded in 1982, 99¢ Only Stores is the oldest single-price retail chain in the country, with 273 locations in California, Texas, Arizona, and Nevada offering a mix of food, beverage, and... View Details

Keywords: Julia Hanna; Miscellaneous Store Retailers; Retail Trade

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