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Show Results For
- All HBS Web
(1,980)
- People (3)
- News (596)
- Research (1,041)
- Events (7)
- Multimedia (5)
- Faculty Publications (386)
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
ho-hum and quickly forgotten? Stefan Thomke, the William Barclay Harding Professor of Business Administration at Harvard Business School, explains that “the difference has less to do with catchy marketing and everything to do with the... View Details
- Web
Greenhill House | About
1953 to 1957. An attorney from Michigan, Humphrey became a leader in the American steel industry as the president of the M.A. Hanna Company and consulted with the US government on industrial initiatives in post-World War II Germany. In... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
providing the public good of health for the general population. That the advocacy system in American jurisprudence or the structure of the healthcare market in the United States (with its convoluted system... View Details
- Web
Historical Data & Sources - Business History
Ships and Sea Transport (London: George Routledge and Sons, Ltd., 1931), opp. p. 8, map. Distances Between Ports U.S. Navy, Hydrographic Office, Table of Distances Between Ports (Washington: GPO, 1942), opp. p. 4, map. Ford: Countries of Operation M. Wilkins, & F.R.... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
or local companies. It was also the sheer spread of businesses it owned beyond packaged consumer products, including African trading, plantations, specialty chemicals, paper and packaging, transport, advertising, and market research... View Details
- 06 May 2014
- First Look
First Look: May 6
Publications August 2013 Cambridge University Press Democracy and Its Elected Enemies: American Political Capture and Economic Decline By: Rosefielde, Steven, and Daniel Quinn Mills Abstract—Democracy and Its Elected Enemies reveals... View Details
Keywords: Sean Silverthorne
- 06 Oct 2003
- Research & Ideas
The Problem with Hedge Funds
that. When the market gains a lot on a day, they look at the overall upward direction of the economy and attribute it to that. When the market stalls and seems to move aimlessly, they say the View Details
Keywords: by D. Quinn Mills
- 12 Nov 2008
- First Look
First Look: November 12, 2008
viewership numbers. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808121 MP3 Portable Audio Player Market Harvard Business School Case 608-119 The emergence of the MP3 file-based music format not only... View Details
Keywords: Martha Lagace
- 26 Jan 2009
- Research & Ideas
Where is Home for the Global Firm?
that Nestlé's bankers fashioned a solution for Alcon that would preserve its Swiss identity for some purposes yet make it look completely American for various other reasons. It seemed to me that a firm could easily change its national... View Details
Keywords: by Martha Lagace
- Web
Buy Now, Pay Later &mdash Easy Payments: The Rise of Installment Selling
HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Credit and the Market Economy: The Rise of... View Details
- Web
The 20th Century Zeitgeist - Leadership
each coming into play to a varying degree at different times. The best leaders can sense the winds of change and adapt with the times. Great American Business Leaders: 1910s 1920s 1930s 1940s 1950s 1960s 1970s 1980s 1990s the 20 th... View Details
- 27 May 2014
- First Look
First Look: May 27
argues Mikołaj Piskorski, one of the world's leading experts on the business of social media. In A Social Strategy, he provides the most convincing answer yet, one backed by original research, data, and case studies from companies such as Nike and View Details
Keywords: Sean Silverthorne
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
Legendary Harvard Business School marketing professor Theodore Levitt warned his students and industry executives against “marketing myopia”—that is, adopting an insular marketing approach where the business... View Details
- 19 Nov 2013
- First Look
First Look: November 19
Publications August 2013 American Economic Journal: Macroeconomics Accounting for Crises By: Nagar, Venky, and Gwen Yu Abstract—We provide one of the first empirical evidence consistent with recent macro global-game crisis models, which... View Details
Keywords: Sean Silverthorne
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
November 20, 2018 Journal of the American College of Cardiology Operational Efficiency and Effective Management in the Catheterization Laboratory By: Reed, Grant W., Michael L. Tushman, and Samir R. Kapadia Abstract—Operational efficiency... View Details
Keywords: Dina Gerdeman
- 21 Nov 2019
- Research & Ideas
Do TV Debates Sway Voters?
Kennedy’s youthful vigor overshadowed Richard Nixon’s flat pallor on American screens. Debates help candidates reach millions of voters in a single event, so candidates often prepare rigorously, hoping to gain an edge with undecided... View Details
Keywords: by Danielle Kost
- Web
The Challenge of Color - The High Art of Photographic Advertising - Baker Library | Bloomberg Center
could develop only to a point.” 11 When color began to be added to the products themselves, advances in color printing and reproduction followed. Starting in the 1920s American consumers went from a commercial world of white towels and... View Details
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
the country was producing only 10 percent of the world's watches. Yet Switzerland has reemerged as the global leader of watch exports (by export value), due to a newfound market demand for old-style mechanical watches. This curious... View Details
- 23 Sep 2022
- Research & Ideas
8 Strategies to Sustain Business Innovation
its own path to success. Rather than betting on a single product, Burton stitched together one market after another—first snowboards, then boots, outerwear, and accessories, adding new customers along the way. For companies like Burton,... View Details
Keywords: by Lane Lambert
- 13 May 2014
- First Look
First Look: May 13
"freemium" business model, which is used by some Internet businesses and smartphone application developers to give users free basic features of a digital product and access to premium functionality for a subscription fee. The discussion topics include the... View Details
Keywords: Sean Silverthorne