Active Seller Learning - Publications - Faculty & Research

26 Oct 2018
Blog Post

Making the Switch from Finance to Fitness

to bring my vision to fruition I needed to evolve as a person, both personally and professionally. I also wanted to be in an environment that could nurture my desire to explore and meet others I could learn with and from. As much as... View Details

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

counterproductive. Companies should save the benchmarking surveys for commoditized processes or services. Benchmarking became popular several decades ago as part of the total quality management movement. An IBM executive defined it as " . . . the ongoing View Details

Keywords: by Robert S. Kaplan; Service

17 Nov 2009
First Look

First Look: Nov. 17

recognition task, Experiment 2 further demonstrates that exposure to luxury is likely to activate self-interest but not necessarily the tendency to harm others. Implications of these findings were discussed. Download the paper:... View Details

Keywords: Martha Lagace

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

well as financial analysis. In a world in which companies are expected to behave as moral actors that conform their activities to certain ethical requirements, financial tests of acceptability alone are insufficient. In the book, I spell... View Details

Keywords: by Carla Tishler

27 Mar 2024
Blog Post

Video: Inspirational Women in Business

judgment and learn how to voice my opinion eloquently. Briti Ghosh: Mary Barra, CEO of General Motors. Entering such a male-dominated industry, getting to the top with her leadership style of being assertive while also being empathetic... View Details

Web

HBS - The year in Review

core activities of teaching, research, and disseminating ideas. Faculty and students alike embraced the custom technology that enabled teaching and learning both in the classroom and remotely. They were... View Details

Web

Augustine Heard & Co.: Building a Family Business - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details

29 Nov 2017
Research & Ideas

How to Succeed in Business (According to a 15th Century Trade Merchant)

education inadequate, ill-organised, arbitrary and useless,” he wrote in the book’s opening pages. “...[I]t pained me that this useful and necessary activity [trade] had fallen into the hands of such undisciplined and uncouth people, who... View Details

Keywords: by Julia Hanna

06 Dec 2011
First Look

First Look: Dec. 6

blocking ourselves from new challenges. This response hurts us and our organizations, but we fear making ourselves even more vulnerable by committing mistakes while learning something new. In Flying Without a Net, Thomas DeLong explains... View Details

Keywords: Sean Silverthorne

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Financial performance is the result of operating performance. Operating performance includes all the things that a company must do to win the competitive battle in its industry to attract, retain, and profitably serve customers. It varies greatly among industries, but... View Details

Keywords: by Benson Shapiro

16 May 2000
Research & Ideas

The Simple Economics of Open Source

outwardly the situation smells of economic anarchy. Where are the market forces, when thousands of talented programmers—and even many commercial firms—spend inordinate amounts of time writing and sharing computer source code: an activity... View Details

Keywords: by Martha Lagace; Technology

12 Sep 2018
Blog Post

Optimizing the Coaching Experience for Midcareer Professionals

organizational culture, what have you learned about the places where you work and where you would like to work? "Often, you've learned the hard way that culture has an enormous impact on your job... View Details

30 Jun 2003
Research & Ideas

Are You Supporting Your B Players?

whether it's learning algorithms or derivatives or parenting or riding a bicycle." "One of the things we find is that if you ignore [B players] long enough, they begin to see themselves as low performers," DeLong said.... View Details

Keywords: by Martha Lagace

04 Apr 2023
Blog Post

Maersk’s Journey to Decarbonize Shipping

In January 2023, Professors Willy Shih and Mike Toffel led more than 40 HBS MBA students on site visits to witness the energy transition and innovative sustainable production activities throughout Denmark and the Netherlands, in their new... View Details

19 Mar 2013
First Look

First Look: March 19

on criminal recidivism of treating individuals with electronic monitoring relative to prison. The Fog of Negotiation: What Negotiators Can Learn from Military Doctrine Authors:Wheeler, Michael A. Publication:Negotiation Journal Abstract... View Details

Keywords: Sean Silverthorne

18 Aug 2008
Research & Ideas

How Disruptive Innovation Changes Education

will better guide them as they think through which school-improvement programs and initiatives to support. We are already seeing a relatively big outpouring of activity from businesses, investors, and entrepreneurs behind computer-based... View Details

Keywords: by Martha Lagace; Education

30 Nov 2016
What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

good corporate citizen, often through group activities away from the job. In short, employee pride can serve an organization in many ways—until it doesn’t. That’s the point at which arrogance among proud employees begins to get in the way... View Details

Keywords: by James Heskett

01 Dec 2022
News

Singing to the Corn

Corn likes people. It benefits from human contact, when it’s thinned out and hand-pollinated, explains Taylor Keen (MPA 1996/ MBA 1997). Corn thrives when sung to and spoken to—something Keen does in the language of his mother’s Omaha Tribe, where he is known as Bison... View Details

Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture

22 Mar 2024
Blog Post

Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015)

School. Making the connection at HBS At HBS, Nneka enjoyed her coursework focused on emerging markets, and she took an active role in the Africa Business Club as co-leader of the Africa Business Conference. Leading the conference provided... View Details

11 Jul 2019
Blog Post

Meet the MBA Class of 2020

PREVIOUS EXPERIENCE National Basketball Association HBS ACTIVITIES Community Values Rep, African-American Student Union (AASU) co-president, 2019-20 Vivian Scalfi “THIS IS THE PLACE TO LEARN HOW TO... View Details

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