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Show Results For
- All HBS Web
(1,799)
- People (7)
- News (358)
- Research (958)
- Events (11)
- Multimedia (1)
- Faculty Publications (285)
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- 09 Apr 2014
- Research & Ideas
A Playbook for Small-Business Job Creation
the SBA guarantee on loans made by private banks, and also reduce fees. The impact was immediate. "It was like we turned on a light switch," she recalls, snapping her fingers. "When I left four years later, we had seen two... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
of an organization," they continue. "How well a business is able to manage and implement the service delivery process has a direct effect on retention of existing clients, and can have a significant impact on acquiring new... View Details
- 18 Oct 2006
- Research & Ideas
New at the Helm: A Talk with HBS Dean Light
on learning. In the future, we need to think about ways to provide more direct international experiences for our students, and for our faculty. One idea might be short study trips that would combine immersion in key regions around the world with View Details
- 22 Apr 2008
- First Look
First Look: April 22, 2008
for a deep discussion of the bases for variable compensation in sales, including observability of effort and outcome, risk aversion, team vs. individual pay and the marginal impact of effort. The context is... View Details
Keywords: Martha Lagace
- 28 Aug 2012
- First Look
First Look: August 28
(NBS) institutional framework (Whitley 1997, 1999), we theorize about and empirically investigate the impact of nation-level institutions on firms' corporate social performance (CSP). Using a sample of firms from 42 countries spanning... View Details
Keywords: Sean Silverthorne
- 08 Jan 2007
- What Do You Think?
Neuro Economics: Science or Science Fiction?
associated with findings based on research in need of standards and more fully-developed methods. Joseph Mello points out that "these studies will produce results along two lines. First, there will be conclusions that can impact the... View Details
Keywords: by Jim Heskett
- 25 Nov 2014
- First Look
First Look: November 25
services. A key tradeoff emerges between the need to motivate observable effort by professionals (best achieved by a MSP) and the need to coordinate decisions that generate spillovers across professionals (best achieved by a vertical integrated firm). We show how this... View Details
Keywords: Carmen Nobel
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
efforts. But despite dozens of individuals in some of the world's largest companies taking on these duties, the role has been little studied. Just what are chief sustainability officers (CSO), where do they come from, and how much... View Details
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
the case materials, lectures, guest speakers, and application workshops: First, you must understand the externals in your business and their impact on required sales tasks. Value is created or destroyed in the external marketplace, not in... View Details
- 22 Jan 2007
- Research & Ideas
The Immigrant Technologist: Studying Technology Transfer with China
Ph.D.-level scientists and engineers. Even within the Ph.D. ranks, foreign-born individuals have a disproportionate number of Nobel Prizes, elections to the National Academy of Sciences, patent citations, and so forth. They are a very... View Details
- 08 Feb 2011
- First Look
First Look: Feb. 8
of modern Chinese professionalism; the implications of professionalism as an import in China; the impact of socialism, the developmental state, and the rampant commercialism on the professions in China; and the feasibility of liberal... View Details
Keywords: Sean Silverthorne
- 14 Feb 2012
- First Look
First Look: February 14
undeniable ethical failure, people experience ethical dissonance between their moral values and their behavioral misconduct. Our findings indicate that to reduce ethical dissonance, individuals use a double-distancing mechanism. Using an... View Details
Keywords: Carmen Nobel
- 01 Feb 2011
- First Look
First Look: Feb. 1
propose a general mechanism of partner choice, "screening," that is similar to the economic theory of mechanism design. Imposing the appropriate costs and rewards may induce the informed individuals to screen themselves... View Details
- 09 Oct 2018
- First Look
New Research and Ideas, October 9, 2018
examination. This book combines insights and lessons from business practice, government policy, and individual decision-making to give voice to data and ideas that should drive the next wave of policy and business practice. Publisher's... View Details
Keywords: Dina Gerdeman
- 18 Oct 2016
- First Look
October 18, 2016
Ejaz, Arti Grover Goswami, and William R. Kerr Abstract—We investigate the impact of the Golden Quadrilateral (GQ) highway project on the spatial organization and efficiency of manufacturing activity. The GQ project upgraded the quality... View Details
Keywords: Sean Silverthorne
- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
CMBS represent a $550 billion market. It's hard to overestimate the impact of this market restructuring. In fifteen years, the public equity and debt markets for commercial real estate have gone from financial infancy to trillion-dollar... View Details
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
subtle way that you might be changing existing communication patterns among staff," says Harvard Business School Professor Robert S. Huckman, who recently cowrote The Impact of Electronic Health Record Use on Physician Productivity with... View Details
- 17 Aug 2010
- First Look
First Look: August 17
Management Journal (forthcoming) Abstract This article examines, in a series of four studies, the nature and impact of implicit voice theories-largely taken-for-granted beliefs about when and why speaking up at work is risky or... View Details
Keywords: Martha Lagace
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
While these general factors might help a company decide in which country to invest its production, of course different factories will have different track records—so it’s important to look at individual audits. But how can a multinational... View Details
Keywords: by Michael Blanding
- 14 Jun 2011
- First Look
First Look: June 14
always want to hear that a person is struggling, nor do they necessarily reward risk taking, even though they might pay lip service to innovative initiative. The authors outline several steps that individuals can take to shake off fear... View Details
Keywords: Sean Silverthorne