Building A Culture Of Health - Publications - Faculty & Research

July 2005 (Revised September 2016)
Case

24 Hour Fitness (A): The Rise, 1983–2004

By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth

In October 2004, Mark S. Mastrov, CEO of 24 Hour Fitness, reflected on how far his company had come in just over 20 years. From humble beginnings in 1983 in San Leandro, California, 24 Hour Fitness had grown to become the largest privately-owned health-club chain in... View Details

Keywords: 24 Hour Fitness; Mark Mastrov; Health Clubs; Fitness; Gyms; Chain; Weight Loss; Exercise; Personal Training; Retention; Sales Force Compensation; Incentive Systems; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Private Equity; Revenue; Geographic Scope; Multinational Firms and Management; Nutrition; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Operations; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Sports; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Technology Platform; Web; Web Sites; Capital Structure; Performance; Organizational Structure; Organizational Culture; Health Industry; United States; California; San Francisco

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17 Jun 2021
News

Investing in a Post-COVID World; Exploring the Pandemic’s Impact on Gender Equity

leadership, an understanding of the current talent landscape in order to create strategies, and a willingness to listen, learn, and sometimes unlearn to better understand lived experiences. “Building an... View Details

Keywords: Margie Kelley

03 Dec 2019
News

Two Tales of Connection: Over Meals and Mentoring

Clubs News Clubs News Building Bridges, One Meal at a Time Like most HBS alumni clubs, the HBS Club of Toronto is always on the lookout for new ways to engage its members to... View Details

Keywords: Margie Kelley

01 Oct 2009
What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

that this makes us inauthentic." As Marlis Krichewsky put it, "Playing with the mask when the situation allows it strengthens the team spirit." Dan Erwin commented, " rather than a single underlying, authentic and true... View Details

Keywords: by Jim Heskett

31 Jul 2019
News

Skydeck Live: The Rise of the FOMO Sapiens

forces: The Fear of Missing Out and the Fear of a Better Option—or FOMO and FOBO, for short. And then he graduated and started his career, and mostly forgot about it. Until... View Details

01 Feb 1999
News

Q&A: Camille Tang Yeh of the Asia-Pacific Research Office

across a dozen jurisdictions in Asia. Being educated and having worked in Asia, the United States, and Europe has given me a measure of appreciation View Details

Keywords: Educational Support Services; Educational Services

Web

Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023 - MBA

allowed me to build a new community here at HBS. What advice do you have for others in the military considering an MBA? Try to take your time applying to business schools. All View Details

23 Jun 2021
Blog Post

How I Sourced My Internship Outside of the US: Abena Nyantekyi-Owusu

out an internship and later a full-time role, even if they weren’t always in perfect alignment. An Opportunity for Reflection For Nyantekyi-Owusu, the decision to spend two years at HBS was driven by a... View Details

July 2020 (Revised January 2021)
Case

Rosalind Fox at John Deere

By: Anthony Mayo and Olivia Hull

Rosalind Fox, the factory manager at John Deere’s Des Moines, Iowa plant, has improved the financial standing of the factory in the three years she’s been at its helm. But employee engagement scores—which measured employees’ satisfaction with working conditions and... View Details

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November 2011 (Revised May 2013)
Case

The Freelancers Union (A)

By: Michel Anteby and Erin McFee

Sara Horowitz faces a major strategic decision. Founder and CEO of the Freelancers Union, Horowitz has worked tirelessly to operationalize her new mutualist ideals, which comprise collective strength, independence, and shared protections. In 2008, she plans to move the... View Details

Keywords: Labor Unions

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25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

whether highlighting the reason for a bonus improves output. An essential skill for executives As Luca and Bazerman note in The Power of Experiments, companies are still figuring out how to create View Details

Keywords: by Danielle Kost

15 Aug 2019
Blog Post

Stan Chang: “A Guided Experience into the World of Entrepreneurship”

end-user’s experience, gathering the resources needed for development, and building a business model to understand the value of the investment for the company. On View Details

Keywords: Technology; Entrepreneurship

Web

Field Course: Business of the Arts - Course Catalog

audiences. This activity supports 4.6 million jobs. A recent report by the Conference Board noted that in addition to the enormous financial impact of the sector, “companies consider the arts to be important... View Details

28 Aug 2020
Video

Fadi Ghandour

Fadi Ghandour, Founder of Dubai-based courier company Aramex and a leading entrepreneur in the Gulf, explains that his company purposefully recruited Arabs from the region rather than Western expatriates as he wanted long-term commitment and loyalty, and knowledge of... View Details

02 Apr 2024
Research & Ideas

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

Absenteeism is so pervasive in Latin America and Asia that 10 percent of a business’ workers might not show up on any given day. This risk can create tremendous uncertainty, especially for businesses running... View Details

Keywords: by Michael Blanding; Fashion

22 Feb 2024
News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

government, and NGOs, sharing insights on a range of issues including health care, national talent, food security, and sustainability. They also talked about the role View Details

Keywords: Margie Kelley

15 Jun 2015
News

Target to sell its drugstores to CVS for $1.9b

Michael E. Porter

Michael Porter is an economist, researcher, author, advisor, speaker and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies... View Details

Keywords: health care; health care; health care; health care; health care; health care; health care; health care; health care

Web

Inequality in the Digital Age: A Conversation with Mahzarin Banaji - Blog: RGE Report

know exists. What is that thumbprint of the culture on my brain? Reveal it to me. Why is this kind of insight important for businesses ? People in the business world need to... View Details

June 2021
Case

Akira Fukabori and Kevin Kajitani at avatarin (A) (Abridged)

By: Linda A. Hill and Emily Tedards

In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization and digital connectivity, those who lived in far-remote villages or impoverished urban areas could not... View Details