Publications

Educators

Web

Multimedia Development | Information Technology

Multimedia Development Blending technology, storytelling, and the HBS case method Pairing Technology with Storytelling to Reimagine Learning As part of case study development at the Harvard Business School, the IT Multimedia Development... View Details

June 2007 (Revised August 2007)
Case

Royal DSM N.V.: Information Technology Enabling Business Transformation

By: Lynda M. Applegate, Edward Watson and Mara Vatz

Describes how Royal DSM NV, an $8 billion dollar global corporation, leveraged information technology to enable a major corporate portfolio transformation between 2000 and 2006. View Details

Keywords: Change Management; Transformation; Entrepreneurship; Globalized Firms and Management; Growth and Development Strategy; Information Technology

Educators

July 1985 (Revised November 1985)
Case

Alcon Laboratories: Information Technology Group

1998
Working Paper

Information Technology Management from 1960-2000

By: Richard L. Nolan

Web

Contact Us | Information Technology

Contact Us Multimedia cases, video cases, and case supplements are self-serve. To use a case, please search in the catalog and post the link for students/participants. To discuss a new project, please email Ruth Page, Director of Multimedia Development, rpage@hbs.edu . View Details

Web

Cloud Storage | Information Technology

Cloud Storage Best Practices Over the past few months, most of us have probably seen a drastic increase in our use of cloud storage solutions. We're being asked more and more to collaborate at a distance, even when it's with people who we have worked side by side with... View Details

Web

Get Help | Information Technology

Get Help Need Help? Report an issue with HBS IT services. Submit a Ticket Contact Us +617-495-6600 Faculty & Staff: ithelp@hbs.edu MBA Students: mbaithelp@hbs.edu Executive Education Participants: exedithelp@hbs.edu Alumni: hbs@edusupportcenter.com Media Services:... View Details

Web

Encrypting Emails | Information Technology

Encrypting Emails Microsoft Purview Message Encryption When sending sensitive information to other people, you need to be extremely careful regarding what tools you use. Which is why we’re pleased that Microsoft is providing a solution... View Details

February 1996
Teaching Note

ToyWorld: Information Technology Planning TN

By: Lynda M. Applegate

Teaching Note for (9-195-262). View Details

Keywords: Retail Industry

Web

Featured Cases | Information Technology

Featured Cases Multimedia case studies extend learning beyond the classroom and enhance the case study methodology by deepening contextual understanding. Students are able to experience the immediacy and impact of real-time decisions and better understand protagonists’... View Details

Web

Tulsa Massacre | Information Technology

Featured Case Tulsa Massacre This multimedia case tells the story of “Black Wall Street” in Tulsa, Oklahoma, and the 1921 massacre that destroyed 35 square blocks, left 10,000 homeless, and resulted in the murder of as many as 300 Black Tulsa residents. The case... View Details

Research Summary

Impact of Technology on Industry Structure and Competitive Strategy

By: Stephen P. Bradley

Stephen Bradley’s research has focused for several years on the impact of technology on industry structure and competitive strategy. In particular he has been studying the convergence of information technology and telecommunications and how this convergence is... View Details

December 1994 (Revised June 1995)
Case

State Street Boston Corporation: Leading with Information Technology

A financial institution, State Street Boston Corp., is transformed from regional bank to global custodian and money manager. The corresponding evolution of the company's information systems is illustrated, focusing on the role attributed to information technology in a... View Details

Keywords: Expansion; Information Technology; Business Strategy; Banks and Banking; Banking Industry; United States

Research Summary

The Role of Information Technology in the Provision of Services

By: James I. Cash

James I. Cash, Jr. is exploring the role of information technology in service management. Specifically, he is studying the implications of the ubiquity of information technology at three levels in service-providing organizations. (In the United States today, service... View Details

June 2004
Case

Medical Technology Industry and Japan (A), The

In a five-year effort, the Health Industry Manufacturers Association (HIMA) tried to influence government health policy in Japan. In 1993, HIMA mobilized in response to fears the Japanese government was planning to target the U.S. medical devices industry. The case... View Details

Keywords: Health Care and Treatment; Policy; Globalized Markets and Industries; Government and Politics; Medical Devices and Supplies Industry; Japan; United States

Educators

December 2007
Article

Adoption of Information Technology under Network Effects

By: Deishin Lee and Haim Mendelson

Because information technologies are often characterized by network effects, compatibility is an important issue. Although total network value is maximized when everyone operates in one compatible network, we find that the technology benefits of the users depend on... View Details

Keywords: Network Effects; Standards; Competitive Strategy; Customization and Personalization; Information Technology; Technology Adoption

February 2000 (Revised June 2001)
Case

Note on Home Video Game Technology and Industry Structure

Part of a series on the home video game industry that illustrates the underlying economics and competitive dynamics of the industry. This case provides general information about the industry, allowing for subsequent cases in the series to focus on competitive... View Details

Keywords: Competitive Advantage; Industry Structures; Video Game Industry