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-
All HBS Web
(1,861)
- People (2)
- News (344)
- Research (1,340)
- Events (1)
- Multimedia (28)
- Faculty Publications (892)
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
from taking off.) That day, only seventeen of JetBlue's 156 scheduled departures left JFK, a fact that caused ripple effects throughout the system and displaced crew and aircraft. In subsequent days, JetBlue management canceled more and...
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- 05 Mar 2009
- News
Managing risk of structured finance better in times of crisis
- 17 Jan 2019
- News
Caregiving Crisis
- 2011
- Teaching Note
Xinxing Ductile Iron Pipes: Transforming the Management Control System in Time of Crisis (TN)
By: Ning Jia, F. Warren McFarlan and Xiaohui Li
Xinxing Ductile Iron Pipes Co. is a Chinese state-owned enterprise (SOE) that manufactures cast pipe products and steel products. The company had grown to become a dominant player in the ductile iron pipe industry, holding more than 40% domestic market share and nearly...
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Jia, Ning, F. Warren McFarlan, and Xiaohui Li. "Xinxing Ductile Iron Pipes: Transforming the Management Control System in Time of Crisis (TN)." Tsinghua University Teaching Note, 2011.
- October 2022
- Case
Volt Lines: Leading a B2B Service Provider through a Crisis (A)
By: Navid Mojir and Gamze Yucaoglu
Volt Lines was a next-generation transportation service in Istanbul, Turkey. The company was trying to disrupt the traditional corporate transportation market by developing software that allowed it to offer subscription-based transportation. Under the subscription...
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Keywords:
Business To Business Marketing;
B2B Marketing;
B2B Pricing;
Subscription Model;
Crisis Marketing;
Startup;
Service Management;
Information Technology;
Transportation;
COVID-19 Pandemic;
Disruptive Innovation;
Digital Platforms;
Business Model;
Price;
Crisis Management;
Opportunities;
Transportation Industry;
Technology Industry;
Turkey
Mojir, Navid, and Gamze Yucaoglu. "Volt Lines: Leading a B2B Service Provider through a Crisis (A)." Harvard Business School Case 523-037, October 2022.
- October 2008
- Case
Financial Crisis in Asia: 1997-1998 (Abridged)
By: Huw Pill, Rafael M. Di Tella and Jonathan Schlefer
What caused the 1997-98 Asia Crisis: Asian nations' poor economic management, international financial contagion, close "crony" relations between local politicians and capitalists? This case examines how the crisis erupted in Thailand and spread in a chain of events...
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Keywords:
Developing Countries and Economies;
Financial Crisis;
Ethics;
Financial Institutions;
Financial Management;
Governing Rules, Regulations, and Reforms;
Business and Government Relations;
Asia
Pill, Huw, Rafael M. Di Tella, and Jonathan Schlefer. "Financial Crisis in Asia: 1997-1998 (Abridged)." Harvard Business School Case 709-004, October 2008.
- June 2018 (Revised June 2018)
- Case
Facebook Confronts a Crisis of Trust
By: William W. George and Amram Migdal
The case, “Facebook Confronts a Crisis of Trust,” starts with the crisis Facebook founder and CEO Mark Zuckerberg is facing in March 2018 over Cambridge Analytica’s accessing data from 87 million Facebook accounts in order to influence the 2016 U.S. Presidential...
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Keywords:
Facebook;
Data Privacy;
Data Manipulation;
Data Science;
Political Campaigns;
Political Influence;
Voter Mobilization;
Voters' Interests;
Election Outcomes;
Elections;
Cambridge Analytica;
Mark Zuckerberg;
Sheryl Sandberg;
Voting;
Decision Making;
Demographics;
Ethics;
Geopolitical Units;
Government and Politics;
Government Legislation;
National Security;
Political Elections;
Information Management;
Leadership;
Leadership Style;
Crisis Management;
Social Psychology;
Personal Characteristics;
Power and Influence;
Society;
Public Opinion;
Technology Industry;
United States;
United Kingdom
George, William W., and Amram Migdal. "Facebook Confronts a Crisis of Trust." Harvard Business School Case 318-145, June 2018. (Revised June 2018.)
- June 2014
- Teaching Note
JP Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009
By: Anette Mikes
- 2004
- Other Unpublished Work
Sudden Conflict: The Clash of Cultures at the Heart of Crisis Management
By: Dutch Leonard and Arnold M. Howitt
- February 2013
- Case
LEGO (A): The Crisis
By: Jan W. Rivkin, Stefan H. Thomke and Daniela Beyersdorfer
As this case opens, iconic toymaker LEGO stands on the brink of bankruptcy. Jørgen Vig Knudstorp, LEGO's young and newly appointed CEO, must size up changes in the toy industry, learn from the company's recent moves, and craft a strategy that will put LEGO back on...
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Keywords:
Organizational Change and Adaptation;
Change Management;
Competitive Strategy;
Crisis Management;
Insolvency and Bankruptcy;
Consumer Products Industry
Rivkin, Jan W., Stefan H. Thomke, and Daniela Beyersdorfer. "LEGO (A): The Crisis." Harvard Business School Case 713-478, February 2013.
- March 2007 (Revised January 2008)
- Case
Korea: After the 1997 Financial Crisis
By: Laura Alfaro, Rafael M. Di Tella and Renee Kim
Examines what happened to Korea after the 1997 financial crisis and the implementation of the IMF-mandated reforms imposed on Korea as conditionalities to the country's emergency loan package.
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Keywords:
Financial Crisis;
Macroeconomics;
Financing and Loans;
Governing Rules, Regulations, and Reforms;
Crisis Management;
South Korea
Alfaro, Laura, Rafael M. Di Tella, and Renee Kim. "Korea: After the 1997 Financial Crisis." Harvard Business School Case 707-042, March 2007. (Revised January 2008.)
- 01 Jun 2009
- News
Crisis and Creativity
"I'll be happy to give you innovative thinking. What are the guidelines?" © The New Yorker Collection 2005 Leo Cullum from cartoonbank.com. All Rights Reserved. Rahm Emanuel, President Obama’s chief of staff, recently echoed Machiavelli when he said, “You never want a...
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Keywords:
Bhaskar Chakravorti
- September 2001
- Background Note
Assessing Your Organization's Crisis Response Plans
Organizations inevitably face crises, but few are well prepared to deal with them. This note summarizes the findings of research and experience about what it takes to respond effectively in crisis situations. Provides principles to guide crisis response planning,...
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Watkins, Michael D. "Assessing Your Organization's Crisis Response Plans." Harvard Business School Background Note 902-064, September 2001.
- 19 Nov 2009
- Working Paper Summaries
Management and the Financial Crisis (We Have Met the Enemy and He is Us …)
Keywords:
by William A. Sahlman
- 01 Mar 2008
- News
Avoiding a Succession Crisis
many firms have not instituted a process for managing the development of potential leaders. Many have not even thought about the process of selecting a leader when the time comes for change. And as a result, they are as confused about who...
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- July–August 2014
- Article
The Crisis in Retirement Planning
By: Robert C. Merton
Corporate America began to really take notice of the looming retirement crisis in the wake of the dot-com crash, when companies in major industries went bankrupt in large part because of their inability to meet their pension obligations. The result was an acceleration...
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Merton, Robert C. "The Crisis in Retirement Planning." Harvard Business Review 92, nos. 7/8 (July–August 2014): 43–50.
- 2009
- Book
Seven Lessons for Leading in Crisis
By: William W. George
Seven Lessons for Leading in Crisis outlines the seven critical lessons leaders need to learn when facing crises. The book contains numerous examples of successful and failed leaders, with stories to illustrate their experiences and the author's advice to readers who...
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George, William W. Seven Lessons for Leading in Crisis. Warren Bennis Signature Series. San Francisco, CA: Jossey-Bass, 2009. (ISBN 978-0-470-53187-7.)
- July 2010 (Revised June 2012)
- Background Note
Note: Regulation of Hedge Fund Managers in the U.K. Before and After the Global Financial Crisis
By: Robert C. Pozen and Melissa Anne Hammerle
This note will examine the regulatory framework for hedge funds in the United Kingdom (UK) before and after the financial crisis of 2008. First, it will discuss European Union (EU)-level regulation that applies to the UK as an EU member state. Second, it will discuss...
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Keywords:
Financial Crisis;
Investment Funds;
Governing Rules, Regulations, and Reforms;
Laws and Statutes;
Business and Government Relations;
Financial Services Industry;
European Union;
United Kingdom
Pozen, Robert C., and Melissa Anne Hammerle. "Note: Regulation of Hedge Fund Managers in the U.K. Before and After the Global Financial Crisis." Harvard Business School Background Note 311-014, July 2010. (Revised June 2012.)
- December 2003 (Revised March 2004)
- Case
FIRA: Confronting the Mexican Agricultural Crisis
By: James E. Austin, Michael Chu and Cate Reavis
In fall 2003, Mexico's agriculture sector was facing a crisis brought on largely by a surge in cheap U.S. imports resulting from NAFTA and inaccessible and/or expensive terms of credit for Mexican agricultural producers. It was getting harder for Mexican producers to...
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Keywords:
Development Economics;
Public Sector;
Trade;
Financial Instruments;
Crisis Management;
Markets;
Strategic Planning;
Partners and Partnerships;
Competitive Strategy;
Agriculture and Agribusiness Industry
Austin, James E., Michael Chu, and Cate Reavis. "FIRA: Confronting the Mexican Agricultural Crisis." Harvard Business School Case 304-032, December 2003. (Revised March 2004.)
- April 2005 (Revised August 2008)
- Case
Crisis at Japan Communications, Inc.
In 2001, Seiji Frank Sanda is facing his worst crisis since founding Japan Communications Inc. (JCI) in 1996. His planned IPO was stopped, leaving JCI with a large organization and strong revenues, but losses and a dwindling balance sheet. He is seriously considering...
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Isenberg, Daniel J. "Crisis at Japan Communications, Inc." Harvard Business School Case 805-119, April 2005. (Revised August 2008.)