Publications

07 Sep 2011
First Look

First Look: Sept. 7

continual streams of requests for personal information and by the equally unavoidable barrage of personal information about others. Read the paper: http://www.heinz.cmu.edu/~acquisti/papers/acquisti_herding-out.pdf Global Capitalism at... View Details

Keywords: Sean Silverthorne

22 Jul 2008
First Look

First Look: July 22, 2008

Improving Infant Mortality Rates: The Impact of Front-line Staff Collaboration on Neonatal Care (revised) Authors:Ingrid M. Nembhard, Anita L. Tucker, Richard M.J. Bohmer, Jeffrey D. Horbar, and Joseph H.... View Details

Keywords: Martha Lagace

09 Aug 2011
First Look

First Look: August 9

right questions—and work through the answers in ways that are right for you. By asking these questions, you can craft new strategies for staying on top of your game. Read the paper:... View Details

Keywords: Sean Silverthorne

30 Jul 2013
First Look

First Look: July 30

programs requires more than providing accessible, affordable care; it requires understanding what makes both end users and providers tick. By understanding the cognitive processes underlying our choices and applying the tools of... View Details

Keywords: Anna Secino

2009
Book

The Adventures of an IT Leader

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell

Becoming an effective IT manager presents a host of challenges-from anticipating emerging technology to managing relationships with vendors, employees, and other managers. Ultimately, a good IT manager must be a strong business leader, not just a technical... View Details

Keywords: Books; Leadership; Crisis Management; Personal Development and Career; Relationships; Safety; Information Technology

Find at Harvard

05 Apr 2016
First Look

April 5, 2016

2016 Harvard Business Review Press HBR Guide to Buying a Small Business: Think Big, Buy Small, Own Your Own Company By: Ruback, Richard S., and Royce Yudkoff Abstract—Find, acquire, and run your own business. Are you looking for an... View Details

Keywords: Sean Silverthlorne

April 2005 (Revised June 2005)
Compilation

Boeing 787: The Dreamliner

By: Richard L. Nolan and Suresh Kotha

Boeing dominated the commercial airline manufacturing business since bringing out the first commercial airline jet airliner. But in 2005, it delivered fewer new planes than its fast-moving competitor, Airbus. Boeing responded by transforming its manufacturing business... View Details

Keywords: Competitive Strategy; Risk Management; Organizational Change and Adaptation; Air Transportation Industry; Manufacturing Industry; United States

22 Sep 2009
First Look

First Look: September 22

model reconfigurations. We consider three business models: the proprietary model (where all software modules offered by the firm are proprietary), the open source model (where all modules are open source), and the mixed source model... View Details

Keywords: Martha Lagace

September 1998
Course Overview Note

Managing in the Information Age (MIA98): Course Overview Program for Management Development (PMD)

Presents an overview of the PMD course, Managing in the Information Age (MIA98). View Details

Keywords: Management Succession

July 2001
Exercise

Working with Your "Shadow Partner": Building a High Tech Investment Portfolio

By: Dwight B. Crane and Richard L. Nolan

Team-based exercise designed to illustrate the use of the Internet directly by executives. Requires going on the Internet to search for information required to construct a high-tech investment portfolio. View Details

Keywords: Investment Portfolio; Groups and Teams; Internet and the Web; Information Management

March 2006 (Revised April 2007)
Case

Harley-Davidson: Preparing for the Next Century

By: Richard L. Nolan and Suresh Kotha

Harley-Davidson Co. exemplifies a remarkable management-led business transformation of a long standing manufacturing company. The company successfully met global competition and continues to innovate to maintain its market position. View Details

Keywords: Brands and Branding; Transformation; Change Management; Innovation and Invention; Competitive Strategy; Manufacturing Industry; Motorcycle Industry

June 1996 (Revised January 1999)
Case

XcelleNet, Inc. (A)

By: Stephen P. Bradley, Richard L. Nolan and James Leonard

XcelleNet, a $35 million system software company based in Atlanta, was founded in 1986 to address the computing needs of a class of remote and mobile users and data that were rarely connected to a network. Though the clear first mover and leader in the remote... View Details

Keywords: Technological Innovation; Opportunities; Competitive Strategy; Competitive Advantage; Technology Networks; Computer Industry; Atlanta

September 1998 (Revised May 2002)
Case

Cisco Systems, Inc.: Implementing ERP

By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer

Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for... View Details

Keywords: Information Technology; Applications and Software; Technology Adoption; Complexity; Information Management

February 1993 (Revised May 1997)
Supplement

India (B)

By: Richard H.K. Vietor, Waleed J. Iskandar and Max L. Weston

Outlines the changes implemented by the new government led by Prime Minister Rao. View Details

Keywords: Government and Politics; Change Management; India

Find at Harvard

June 2001
Teaching Note

Teaching IT Executive Education Courses TN

In the information age, it is important that IT be addressed in an effective way accessible to practicing executives. Teaching IT to executives continues to change in concepts and content as IT penetrates deeply into every area of business. Driven by Moore's Law, the... View Details

Keywords: Transformation; Developing Countries and Economies; Business Education; Managerial Roles; Organizational Structure; Performance Effectiveness; Performance Improvement; Information Technology

10 Nov 2009
First Look

First Look: Nov. 10

L. Bower Publication:Chap. 9 in Boardroom Realities: Building Leaders Across Your Board, edited by Jay A. Conger, 253-275. Jossey-Bass, 2009 Book link:... View Details

Keywords: Martha Lagace

04 May 2010
First Look

First Look: May 4

Biomedical: Making Pigs Fly Richard G. Hamermesh, Lauren Barley, and Ginger L. GrahamHarvard Business School Case 809-051 Proteus is a healthcare start-up that has developed technology to embed electronics... View Details

Keywords: Martha Lagace

September 1999 (Revised April 2000)
Case

drugstore.com

On a clear day in August 1999 in the new headquarters of drugstore.com, against a backdrop of the Blue Angels flying in formation over Lake Washington practicing for their hydroplane Seafare Cup performance, Peter Neupert was pleased with his company's IPO performance.... View Details

Keywords: Business Growth and Maturation; Internet and the Web; Problems and Challenges; Business Startups; Retail Industry

September 1999 (Revised April 2000)
Case

Novell: World's Largest Network Software Company

After phenomenal growth and market leadership in networking, founder and CEO Ray Noorda made a frontal assault on Microsoft's core strengths. In 1994, Noorda spend over $1.5 billion acquiring companies such as WordPerfect to combat Microsoft Word, products such as... View Details

Keywords: Information Infrastructure; Applications and Software; Competition; Internet and the Web; Strategic Planning; Corporate Strategy; Information Technology Industry