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Show Results For
- All HBS Web
(965)
- News (135)
- Research (739)
- Multimedia (5)
- Faculty Publications (480)
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
they spend any more money or do any additional work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ] Related Reading The Profit... View Details
- 15 Mar 2022
- News
This Workplace Certification Made Already Safe Companies Even Safer
- Web
Courses by Faculty - Course Catalog
Entrepreneurial Management Fall 2024 Q1Q2 3.0 Dustin Tingley Energy General Management Fall 2024 Q2 1.5 Michael Toffel IFC: Europe; Decarbonization and Sustainable Production Technology & Operations... View Details
- Web
Courses by Faculty Unit - Course Catalog
Course: Transforming Health Care Delivery Robert Huckman Susanna Gallani Spring 2025 Q4 1.5 Generative AI for Business Leaders (also listed under Accounting & Management) Suraj Srinivasan Spring 2025 Q4 1.5 IFC: Europe; Decarbonization and Sustainable Production Willy... View Details
- 19 Aug 2013
- Research & Ideas
Studying How Income Inequality Shapes Behavior
Business Administration at Harvard Business School, where he teaches in the Business, Government and the International Economy unit. "It's striking how much work has gone into examining this question—including by many truly... View Details
Keywords: by Michael Blanding
- July 2023
- Supplement
Sian Flowers: Fresher by Sea? – PowerPoint Supplement
By: Willy C. Shih and Michael W. Toffel
- 13 Nov 2017
- Research & Ideas
Want to Be Happier? Spend Some Money on Avoiding Household Chores
research will get people to think, ‘Hey, how can I spend a little bit of money in a way that will save me time?’” Whillans co-wrote the study with Michael I. Norton, the Harold M. Brierley Professor of Business Administration at HBS;... View Details
Keywords: by Dina Gerdeman
- 15 Sep 2016
- Research & Ideas
Political Dysfunction Makes America Less Competitive
The American economy is a mess, and our broken political system is largely to blame, according to a Harvard Business School US Competitiveness Project report released today. Harvard’s Michael E. Porter, Jan View Details
Keywords: by Dina Gerdeman
- 22 Jan 2018
- News
Activist chiefs fill the vacuum left by government
- 12 Sep 2016
- News
What Brands Can Do to Monitor Factory Conditions of Suppliers
- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
UCLA Anderson School, and Michael W. Toffel of Harvard Business School. In the quest to discover whether competition breeds unethical behavior, the researchers examined the... View Details
- 28 Apr 2010
- Working Paper Summaries
Environmental Federalism in the European Union and the United States
- 17 Sep 2024
- HBS Case
The Climate Targets Leaders Need to Know as Regulations Loom
Michael Toffel, the Senator John Heinz Professor of Environmental Management at Harvard Business School. Roughly 42 percent of Fortune 500 companies said they’d reached an environmental target or committed to reaching one View Details
Keywords: by Rachel Layne
- 23 Feb 2021
- News
COVID-19 Shines New Light on Working Conditions in Supply Chains
- 14 Jan 2008
- Research & Ideas
Mapping Polluters, Encouraging Protectors
impartial." Toffel planned and stewards the site with colleagues whose research is similarly devoted to issues surrounding business and the environment: Andrew King, an associate professor at Dartmouth's Tuck School and currently a... View Details
- 15 Apr 2013
- Research & Ideas
Solving the Search vs. Display Advertising Quandary
these investments motivated consumers to plunk down their credit cards or fill out an application for a service. That's why the Internet has been such a godsend to companies, says Sunil Gupta, the Edward W. Carter Professor of Business... View Details
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
originated. “We are using data from regulators, writing studies, but seldom going back to the regulators to say, ‘This is what we learned,’” says Harvard Business School Professor Michael W. Toffel, whose... View Details
Keywords: by Michael Blanding
- May 2024 (Revised May 2024)
- Case
Market by Met Council: Revolutionizing Food Pantries in the Digital Age
By: Elisabeth Paulson and Michael W. Toffel
In fall 2023, the Food Program of Met Council—America’s largest Jewish charity dedicated to fighting poverty—completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital... View Details
Keywords: Customer Focus and Relationships; Digital Transformation; Nonprofit Organizations; Service Operations; Human Needs
Paulson, Elisabeth, and Michael W. Toffel. "Market by Met Council: Revolutionizing Food Pantries in the Digital Age." Harvard Business School Case 624-060, May 2024. (Revised May 2024.)
- 30 May 2018
- News