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All HBS Web
(618)
- News (229)
- Research (305)
- Multimedia (11)
- Faculty Publications (47)
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- 05 May 2010
- What Do You Think?
Is Denial Endemic to Management?
issues to a new level by commenting, "It is tough to even have people agree on what is being denied ." Denial can be beneficial. Joline Godfrey waxed almost poetic in saying that "denial is a critical component of my...
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by Jim Heskett
- 02 Oct 2008
- What Do You Think?
Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?
Summing Up The depth of the global financial crisis is becoming clearer day by day. In the United States, it is being used as a reason to set aside ideology regarding government ownership of important financial institutions, possibly...
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by Jim Heskett
- 03 Sep 2009
- What Do You Think?
Are Retention Bonuses Worth the Investment?
after a merger." Tony Eckel said, "Properly applied, they are investments in the continuity and stability of the organization." Some were vehement in their opposition. "I view a retention bonus as a sort of blackmail View Details
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by Jim Heskett
- 08 Jan 2007
- What Do You Think?
Neuro Economics: Science or Science Fiction?
made on the right side or the left side of the brain. But this will never lead to deciding by a mechanical means, nor in predicting a decision outcome." There was even concern expressed about the efficacy of MRI-based research on...
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by Jim Heskett
- 07 Apr 2011
- What Do You Think?
When Should the Public Sector Take Over in a Meltdown?
Summing Up The variety of responses stimulated by this month's column may help explain why our public institutions are so often perceived as responding slowly to natural or man-made "meltdowns." First, as Ravindra Edirisooriya...
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- 07 Sep 2007
- What Do You Think?
Are Elite Business Schools Fostering the Deprofessionalization of Management?
Summing Up How can business schools reprofessionalize management? The responses to this month's column can be characterized in several ways: 1) Business schools, particularly those regarded as being the "elite," by their very...
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by Jim Heskett
- 04 Jan 2012
- What Do You Think?
Income Inequality: What’s the Right Amount?
productivity flourishes where income disparity exists to a greater extent." Susan Rushworth offered "food for thought" in citing research that led her to conclude that "the faster the economy grew (as measured by GDP),...
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by Jim Heskett
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
leaders of our largest financial institutions worldwide struggling to justify decisions that have placed their organizations in jeopardy. I was reminded, too, of the CEO of a well-known retail organization who, I believe, would be regarded View Details
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by Jim Heskett
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
is to assume that quality of labor is genetic ." Flavius Chircu said, "I would simplify the analysis by substituting 'quality of labor' with 'quality of output,' be that output a product, service, or mix thereof." In Sneh...
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by by Jim Heskett
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
products arise from strong insight, gut feel and imagination. Bad ideas, lousy products or services can be avoided by serious market research." Andy Robin pointed out that in the semiconductor business "one still had to spend a lot of...
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- 02 Jul 2010
- What Do You Think?
Is Profit as a “Direct Goal” Overrated?
decision-making and even to the future and viability of capitalism. One debate concerned the primacy of profit as a goal. Deaver Brown led this argument by saying, "Profit is the only legitimate goal of a corporation ," pointing...
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by Jim Heskett
- 02 Feb 2007
- What Do You Think?
Is There Too Little “Know Why” In Business?
become centered around maximizing profits rather than maximizing on the Purpose." Neil Olonoff argued that the concept of purpose put forth by Nikos Mourkogiannis in his book is too impersonal. He pointed out that "Michael...
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by Jim Heskett
- 01 Aug 2008
- What Do You Think?
Has the Time Come for “Stretch” in Management?
be." It raises the question, would we know a stretch goal when we see it? Perhaps the best response to that question was from Sujeet Prabhu, who commented that "Stretch goals are goals (which), if achieved by your competitors,...
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by Jim Heskett
- 02 Dec 2009
- What Do You Think?
Should Immigration Policies Be More Welcoming to Low-Skilled Workers?
Summing Up Low-skilled immigrants: burden or opportunity? Immigration is apparently a topic that stirs passions globally, judging from the responses to this month's column. As Nauman Lodhi pointed out, "Tough times give rise more than ever to tough thoughts...
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by Jim Heskett
- 10 Jul 2000
- Research & Ideas
The State of the Markets
High on every agenda as well, of course, is the use and impact of technology, and that was the focus of a Global Alumni Conference session hosted by HBS professor Richard Nolan. Titled "Technology and the Future of the Financial...
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by James E. Aisner
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
possibility that " managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in...
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by Jim Heskett
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
trucks unload their just-in-time goods from automated distribution centers on a weekly basis, and the variety of products available is seemingly infinite. A typical department store now stocks some 800,000 items, with that number climbing to one to two million in...
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- 24 Jul 2000
- Research & Ideas
Global Brands: Connecting With Consumers Across Boundaries
panelists at a Global Alumni Conference session addressing the topic "Global Brands: Connecting with Consumers across Boundaries," chaired by HBS associate professor Nancy F. Koehn, a business historian and author of the...
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by James E. Aisner
- 24 Jul 2000
- Research & Ideas
Something Ventured, Something Gained: A European View of Venture Capital
States. But that was then; this is now. Just in the past few years, said Lerner, "we've seen a lot more syndication transactions across the United States and Europe and more early-stage involvement by firms in England and the...
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- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
worse." Dean Turner expressed the frustrations of many when he said, "What's the best system? After 40+ years in the work force, I am still searching for it." By way of contrast, Richard Tiedeman commented, "Almost any...
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by Jim Heskett