Filter Results
:
(212)
Show Results For
- All HBS Web (344)
- Faculty Publications (84)
Show Results For
- All HBS Web (344)
- Faculty Publications (84)
Sort by
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
the biggest challenges for organizations are to have the necessary competencies and resources to act upon inputs." Sowmia Gopinathan echoed this comment: " (the) downside is only where expectations of the customers are made high View Details
Keywords:
by Jim Heskett
- March 2018 (Revised March 2019)
- Case
Gender and Free Speech at Google (A)
By: Nien-hê Hsieh, Martha J. Crawford and Sarah Mehta
In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled “Google’s Ideological Echo Chamber,” which posited that innate biological...
View Details
Keywords:
Free Speech;
Representation;
Diversity;
Gender;
Race;
Human Resources;
Employees;
Employee Relationship Management;
Recruitment;
Selection and Staffing;
Labor;
Employment;
Lawsuits and Litigation;
Organizational Culture;
Technology Industry;
United States;
California
Hsieh, Nien-hê, Martha J. Crawford, and Sarah Mehta. "Gender and Free Speech at Google (A)." Harvard Business School Case 318-085, March 2018. (Revised March 2019.)
- 06 Jul 2015
- Research & Ideas
Money and Quotas Motivate the Sales Force Best
just given it—conditional versus unconditional. Doug J. Chung, an assistant professor in the Marketing unit, and Das Narayandas, the James J. Hill Professor of Business...
View Details
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
Donald J. Trump brings business experience to the White House. Source: BasSlabbers Donald John Trump, the 45th president of the United States, will be the first to go straight from the boardroom to the Oval Office without any political...
View Details
Keywords:
by Christina Pazzanese
- 10 Sep 2014
- Research & Ideas
Become a Value Creator
As a young teacher at Harvard Business School, Brian J. Hall called on longtime professor James Cash for a favor: Hall wanted to study the inner workings of General Electric, and he needed Cash's help to get...
View Details
Keywords:
by Dina Gerdeman
- 30 Oct 2012
- First Look
First Look: October 30
Michael W. Toffel Publication:Organization Science (forthcoming) Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor...
View Details
Keywords:
Sean Silverthorne
- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
Luxury is the new essential. Consumers know it and retailers are reaping the bounty. At a "Growth Strategies in the Luxury Goods Industry" panel on April 3 at the HBS Retail and Luxury Goods Conference, moderator Nancy F. Koehn summed it up well. Koehn, the...
View Details
- 05 Oct 2016
- Research & Ideas
Why Don't More People Get Flu Shots at Work?
office, or how their daily routine brought him or her near the clinic location. Beshears’s co-authors of the study were James J. Choi, professor of finance at Yale University’s School of Management; David I....
View Details
- 31 Jul 2015
- Research & Ideas
The Faculty Reader: Who is Reading What This Summer?
eager to finally read Boys in the Boat: Nine Americans and Their Epic Quest for Gold at the 1936 Berlin Olympics by Daniel James Brown. Brown chronicles how nine boys from working-class families won...
View Details
- 09 Jan 2014
- Research & Ideas
The Entrepreneurs Who Invented Economic Forecasting
the US? A: When forecasting got started, in the early twentieth century, there was little idea that government could or should play a role in stabilizing economic growth. Most people, like Babson, James Brookmire, and the Harvard...
View Details
Keywords:
by Sean Silverthorne
- 05 Feb 2013
- First Look
First Look: Feb. 5
perhaps extremely severe, that are routine because they can be anticipated and prepared for) and "true crises" (which, because of significant novelty, cannot be dealt with exclusively by pre-determined emergency plans and...
View Details
Keywords:
Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
http://www.hbs.edu/research/pdf/08-043.pdf An Investigation of Earnings Management through Marketing Actions (revised) Authors:Craig J. Chapman and Thomas J. Steenburgh Abstract Prior research hypothesizes...
View Details
Keywords:
Martha Lagace
- 11 Feb 2014
- First Look
First Look: February 11
its effect was quantitatively dominated by inequality-raising effects of population growth. The land distribution program lowered landlessness, but this was partly offset by targeting failures and induced...
View Details
Keywords:
Sean Silverthorne
- November 2021 (Revised March 2022)
- Case
Pacesetters
By: Jeffrey J. Bussgang and Mel Martin
City Sealcoating CEO Keith Chaney had just publicly called out the Boston Chamber of Commerce for their slow progress on their supplier diversity program, Pacesetters. Established in 2018 by regional business leaders, Pacesetters was supposed to facilitate...
View Details
Keywords:
Racial Wealth Gap;
Procurement;
Suppliers;
Diversity;
Programs;
Small Business;
Restructuring;
Contracts;
United States;
Boston
Bussgang, Jeffrey J., and Mel Martin. "Pacesetters." Harvard Business School Case 322-019, November 2021. (Revised March 2022.)
- June 2022
- Teaching Plan
Pacesetters
By: Jeffrey J. Bussgang and Mel Martin
Teaching Plan for HBS Case No. 322-019. City Sealcoating CEO Keith Chaney had just publicly called out the Boston Chamber of Commerce for their slow progress on their supplier diversity program, Pacesetters. Established in 2018 by regional business leaders,...
View Details
- 16 Dec 2008
- First Look
First Look: December 16, 2008
with pro-organizational suggestions, is pervasive and is driven by a set of common implicit theories about speaking up in organizations. Our second study used scenarios about speaking up to validate and extend these findings through...
View Details
Keywords:
Sean Silverthorne
- 15 Jul 2008
- First Look
First Look: July 15, 2008
environments. Reduce the Risk of Failed Financial Judgments Authors:Robert G. Eccles, Jr., and Edward J. Riedl Publication:HBS Centennial Issue. Harvard Business Review 86, nos. 7/8 (July - August 2008). Abstract When crucial financial...
View Details
Keywords:
Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
help-friendly organization has to be actively nurtured, however, because helpfulness among colleagues does not arise automatically: competition, pride, or distrust may get in the way. The trickiness of this management challenge-to increase a discretionary behavior that...
View Details
Keywords:
Sean Silverthorne
- 04 Jun 2013
- First Look
First Look: June 4
predicted by the theory. Publisher's link: http://www.people.hbs.edu/mrhodeskropf/VCRiskReturn59.pdf 2006 Harvard Business Review Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction...
View Details
Keywords:
Sean Silverthorne
- 12 Feb 2008
- First Look
First Look: February 12, 2007
Working PapersColonial Land Tenure, Electoral Competition and Public Goods in India Authors:Abhijit Banerjee and Lakshmi Iyer No abstract is available at this time. Download the paper: http://www.hbs.edu/research/pdf/08-062.pdf Rewriting History Authors:Alexander...
View Details
Keywords:
Martha Lagace