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Show Results For
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All HBS Web
(367)
- News (181)
- Research (134)
- Events (3)
- Multimedia (3)
- Faculty Publications (52)
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
doubts were expressed by readers of this column about whether it even qualifies as a Black Swan. Let’s turn to some of the responses. “We are not dealing here with a Black Swan,” Tom Coyne commented. “The potential for, and impact of, a...
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by James Heskett
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
this way, rich offline communication might make online communications more valuable, suggesting complementarity between face-to-face and digital communications.” The book chapter, “How Geography Shapes—and is Shaped By—the Internet,” was written View Details
Keywords:
by Sean Silverthorne;
Transportation;
Telecommunications;
Shipping;
Publishing;
Technology
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
perks. By 2016, however, the U.S. credit card market had become increasingly competitive, with many credit card companies increasing their sign-on point bonuses for new customers. Chris Cracchiolo, Amex’s...
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by Sean Silverthorne
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
possibility that " managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in...
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by Jim Heskett
- August 2020 (Revised September 2020)
- Case
Facelift at Olay (A)
By: Sunil Gupta, Rajiv Lal and Olivia Hull
By October 2017, Procter & Gamble’s skincare brand Olay has been struggling with declining sales for several years. The team has tried many remedies, but none has returned the brand to growth. As pressure grows from Olay’s competitors, including hundreds of new...
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Keywords:
Advertising;
Advertising Campaigns;
Demographics;
Age;
Brands and Branding;
Marketing Channels;
Competitive Advantage;
Competitive Strategy;
Digital Marketing;
Transformation;
Marketing Strategy;
Social Marketing;
Beauty and Cosmetics Industry;
United States;
Ohio
Gupta, Sunil, Rajiv Lal, and Olivia Hull. "Facelift at Olay (A)." Harvard Business School Case 521-011, August 2020. (Revised September 2020.)
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
It’s never been easy to make money in the restaurant industry. A highly fragmented sector dominated by 70 percent independent owners and operators, the average restaurant’s annual revenue hovers around $1 million and generates an...
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- 23 Oct 2006
- Research & Ideas
Will the “Long Tail” Work for Hollywood?
Chris Anderson’s The Long Tail: Why the Future of Business is Selling Less of More is currently one of the more visible proponents of this perspective. Could the long tail really provide increased profits for Hollywood? And is it true...
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- 05 Jul 2022
- Op-Ed
Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams
We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with permission: Re: "Extroverts, Your...
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by Danielle Kost
- 01 Dec 2003
- What Do You Think?
Is This the Twilight Era for the Managed Mutual Fund?
representing groups of investors, and from those in the U.S. and other countries—if at all representative—provide what is for me a rather sobering assessment of the future of these funds. At one end of the spectrum are the feelings largely of investors. As View Details
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by James Heskett
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
Professor Carliss Baldwin discusses research into the rodeo kayak industry to understand the world of user innovation. What Happens When the Economics of Scarcity Meets the Economics of Abundance? The "Long Tail," a term coined View Details
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by Sean Silverthorne
- November 2018 (Revised December 2018)
- Case
CalSTRS Takes on Gun Violence
By: Vikram S Gandhi and Caitlin Reimers
In Spring of 2018, Chris Ailman, CIO of the $200 billion pension plan for California public school teachers (CalSTRS) was mandated by his board to “prioritize engagement with makers and retailers of firearms in California” following a series of gun-related tragedies in...
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Keywords:
Pension Funds;
Pension Plan;
Asset Allocation;
Screening;
ESG;
Gun Violence;
Business and Government Relations;
Values and Beliefs;
Education Industry;
California;
United States
Gandhi, Vikram S., and Caitlin Reimers. "CalSTRS Takes on Gun Violence." Harvard Business School Case 819-079, November 2018. (Revised December 2018.)
- 02 Aug 2018
- News
Our world is changing – but not as rapidly as people think
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris...
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- 07 Dec 2017
- News
MPR Cutting Ties With Longtime Business Partner Garrison Keillor
- 10 Sep 2008
- Research & Ideas
Long-Tail Economics? Give Me Blockbusters!
Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. The importance of blockbusters has been challenged recently View Details
- Research Summary
Intangible Resources
Getting Known by the Company you Keep: Publicizing the Qualifications and Associations of Skilled Employees to Indicate Producer Quality (with Peter Roberts) Under second review at Industrial and Corporate Change.
In a second paper with Peter Roberts (Emory... View Details
- April 2023
- Case
Drive Capital: A New Road for Venture
By: Paul A. Gompers and Alicia Dadlani
Founded by two former Sequoia Capital partners, Columbus-Ohio-based Drive Capital’s mission was to build a world-class venture capital firm in the middle of the U.S., an area historically overlooked by VCs. Drive faced early challenges of attracting investors, sourcing...
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Keywords:
Venture Capital;
Business Startups;
Entrepreneurship;
Investment;
Business Strategy;
Financial Services Industry;
Biotechnology Industry;
United States;
Ohio
Gompers, Paul A., and Alicia Dadlani. "Drive Capital: A New Road for Venture." Harvard Business School Case 823-056, April 2023.
- 04 Mar 2002
- What Do You Think?
Why the Bull Market in Leadership Books?
... leadership of (especially people) assets." The timing of this "bull market," Chris Wolfington writes, may be accounted for by "the wave of managers who were hired at fast growing...
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by James Heskett
- 07 Jul 2003
- What Do You Think?
Can We Have Too Much Productivity Improvement?
whether or not too much money is a good or bad thing... it depends upon what you do with the money." An equally strong set of voices doubted whether an economy could have too much productivity. Chris Walker summed up many of these...
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by James Heskett
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
the cause. F. Chircu helped frame the discussion by writing that "When producers want to differentiate themselves, up to a point the safest and quickest way . . . is to add features or increase product complexity. . . . Choice...
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