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All HBS Web
(193)
- News (46)
- Research (113)
- Multimedia (1)
- Faculty Publications (35)
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- 15 Dec 2021
- Research & Ideas
The 10 Most Popular Articles of 2021
offices and forging new paths in hybrid and remote work models. Many workers decided they didn’t want to suffer through long commutes or return to jobs they hated and joined the “Great Resignation.” And ultimately, virus variants and...
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by Danielle Kost
- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
suppliers' production processes—whether it be their pollution emissions, the human rights of their workers, or the pay and safety conditions under which their workers operate. Wal-Mart's recent initiatives...
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by Martha Lagace
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
distancing. New patterns of consumer and worker behavior and expectations have emerged during the first weeks of the crisis. COVID-19 represents a tremendous economic shock and burden. In recent weeks, the focus has begun to shift towards...
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by Hong Luo and Alberto Galasso
- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
expectation that a company will have a position on social and political issues." A Harvard Business School case study and its revision, Apple: Privacy vs. Safety (A) and (B), illustrates the complex ramifications that companies should...
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by Avery Forman
- 15 Nov 2011
- First Look
First Look: November 15
associated with entering the political process help explain all three facts. We then exploit a natural experiment in the expiration in legislation surrounding the H-1B visa cap for high-skilled immigrant workers to study how these costs...
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Sean Silverthorne
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
across a variety of countries and sectors. The results of this exploration show that managers are trying to ensure safety and maintain profitability with tremendous energy and creativity. While specific tactics vary by company, they share...
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- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
We have to recalibrate our minds in terms of why we’re doing remote work now. In this moment of panic, when companies and workers are trying to figure out how to be productive and how to be happy working from home, the most practical...
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by Dina Gerdeman
- 23 Nov 2020
- Research & Ideas
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.
potentially shuts out consumers and small businesses when they need debt relief the most. Another could be difficulty in accessing the court system itself as the pandemic worsened and most courts moved proceedings online as a public View Details
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by Rachel Layne
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
otherwise wasted on commuting (2) by avoiding the office, I also avoid colleagues who, in the past, inappropriately commented on my appearance, asked me out, or told me to my face that they would never work for a woman, (3) the flexibility of working into the evening...
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by James Heskett
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
to address ever-changing challenges. "Companies struggle to onboard employees even when times are good and relatively predictable." The only way to fast track onboarding and enable those workers to reach peak performance as soon...
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by Boris Groysberg
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
responding more quickly and effectively to the pandemic than their government was, demonstrating the faith that consumers have in their brands and the companies that stand behind them. 86 percent of surveyed consumers view their brands as an essential View Details
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by Jill Avery and Richard Edelman
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
View Video Video by Amelia Kundhardt They keep on coming—corporate scandals involving revelations of deplorable working conditions at overseas factories. If it’s not the Foxconn factories that Apple employs in China, then it’s Gap’s garment View Details
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by Michael Blanding
- 23 Feb 2021
- Research & Ideas
COVID-19 Shines New Light on Working Conditions in Supply Chains
Tightly packed workers and other weak protections allowed COVID-19 to sweep through American slaughterhouses during the past year, infecting at least 45,000 employees and killing an estimated 240 people. To Harvard Business School...
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- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
developments in the Bangladesh ready-made garment industry after the fire at Tazreen Fashions factory, including formation of the Bangladesh Fire and Building Safety Accord (“Accord”) and the Alliance for Bangladesh View Details
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Sean Silverthorne
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program...
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by Paul Guttry
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
too often still result in decisions that take scant account of public health and whether the health of individual citizens is being advanced. When worker safety is jeopardized by unenforced building codes or...
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- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
of $1 trillion. It’s a figure deserving the attention that remote work seems to be stimulating. The Big Quit is really not new. While significantly more employees are currently quitting their jobs than even a year ago (roughly 30 percent more in relation to the size of...
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by James Heskett
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
If you don't know where you're going, any map will do.1 This conventional wisdom sounds right to many managers. It highlights the safety of having a clear objective for your management actions. It implies that all management actions are...
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by Rob Austin & Lee Devin
- 02 Apr 2010
- What Do You Think?
Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?
focus on employees and more on business and profitability." Phil Clark posited that knowledge work that deals with intangible results and hard-to-pinpoint accomplishments "just isn't as satisfying" as work used to be. John Alexander said, "When...
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by Jim Heskett
- 14 Jun 2016
- First Look
June 14, 2016
Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective By: Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner Abstract—Psychological safety...
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Sean Silverthorne