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- All HBS Web (172)
- Faculty Publications (28)
- 01 Dec 2023
- News
Case Study: Staking a Claim
Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says. As cofounder and CEO of...
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- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
restaurants of gaming the system by stacking reviews by friends and family, or simply falling prey to a popularity contest by uninformed palates. "Given the evidence, I don't think many people would dispute Yelp's influence,"...
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- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
PeopleImages Convicted stockbroker Bernie Madoff knew exactly what he was doing when he stole billions from clients, yet the financial advisor didn’t pull off the biggest Ponzi scheme in the United States by himself. He had the help of unwitting accomplices—hundreds of...
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by Dina Gerdeman
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
1. Empower your team With Flick at the helm of Bayern Munich, one small lineup change made a big difference. Flick reduced the number of players rotated in and out of the game, trusting his smaller core to perform to their capabilities...
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- 01 Oct 1997
- News
Donald J. Chiofaro
future,' it's clear to me that's the way things will turn out." But Chiofaro's career path hasn't always seemed so certain. After graduating in 1968 from Harvard College (where, as a bone-crunching linebacker, he captained the football team) and after a few View Details
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Daniel Penrice
- 01 Oct 2021
- News
Fostering Diversity
our resources to good use,” says Ben, a former executive at the News Corporation who has launched several media companies and now serves as president of international partnerships at Tencent Games (North America). “HBS is in a unique...
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- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
season from the website BasketballReference.com, and then compared how many minutes each player played under black coaches versus white. He found that players averaged 40 second less per game when playing for a coach of a different race,...
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- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
by asymmetric information—in other words, managers have a lot of information, and investors don’t know if they can trust them. We’re all engaged in a large information game where agents don’t always do what...
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by Dina Gerdeman
- 01 Dec 2019
- News
Remix
game board, whole sections of which were grayed out and unplayable, she says. Her professional network, skills, and expertise were all intertwined with an industry that felt toxic. From 2006 to 2008, by then “hiding out” as a stay-at-home...
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- 21 Apr 2015
- First Look
First Look: April 21
reality is driven by a fundamental failure in consumer inferences when sellers withhold information. Using a series of laboratory experiments, we implement a simple disclosure game in which senders can verifiably report quality to...
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Carmen Nobel & Sean Silverthorne
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
adversaries as well as with colleagues within your organization? In this Q&A, James Sebenius and David Lax, authors of 3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals, discuss the common mistakes of...
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by Martha Lagace
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
leaders need a new game plan. We asked Harvard Business School professors to provide practical advice for managing large-scale, long-term remote work at a time when many employees are not only distracted by the commotion in their homes,...
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by Dina Gerdeman
- Web
2022 Reunion Presentations - Alumni
Professor Willy C. Shih + More Info – Less Info How did global supply chains become such a mess, and how does an understanding of the Beer Game and the “National Cranberry” case help me sort this out? Participants will leave this session...
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- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
practices that place a great deal of weight on "attitude" and "listening skills." Trust is a cornerstone of an efficient and effective system. Bad things happen when it is undermined by unmet expectations or ethical...
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by Jim Heskett
- 07 Nov 2012
- HBS Case
HBS Cases: Sir Alex Ferguson--Managing Manchester United
is to think ahead. Here's how he described it to me: "I might rest key players for a game that is less important. There is a risk element in doing that, and it can backfire, but you have to accept that. You have to View Details
- 18 Feb 2020
- Blog Post
A Vision of Love@HBS in 2020
professors, who began cold calling us to scare us out of having distracting personal discussions during class. On this foundation, we fortified our relationship with trust and (often brutal) transparency. Finding someone willing to be...
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- 16 Jul 2013
- First Look
First Look: July 16
trust through warmth and understanding. Most leaders today approach their jobs by emphasizing competence, strength, and credentials. But without first building a foundation of trust, they run the risk of eliciting fear, resentment, or...
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Anna Secino
- Web
Harvard Business School
of Boston who served in World War II, Herb Lyken became a professor of Finance and Accounting at the University of Massachusetts, Boston and taught for 15 years. He was also a founder and board member of the Unity Bank and Trust in...
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- 01 Mar 2018
- News
Every Trick in the Book
with some as large as 9,000 square feet, each stocking as many as 25,000 titles. BookHampton owner Carolyn Brody offers just a small selection of games and knickknacks—which offer higher profit margins than books do. “I want this to be a...
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April White
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details