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(164)
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Show Results For
- All HBS Web
(164)
- News (46)
- Research (98)
- Multimedia (1)
- Faculty Publications (18)
- 04 Dec 2019
- Book
Creating the Experimentation Organization
customer purchasing decisions based on layouts that change from store to store. “It’s around us now, and it’s growing.” "If something is very novel, there is little data around it to use." Thomke first explored the phenomenon in... View Details
Keywords: by Michael Blanding
- Web
National Markets - The Art of American Advertising
Art of “Posting” Brand Name Management A Marketing Revolution “The dramatic expansions in population, wealth, income, and territory that characterized the United States in the nineteenth century paralleled equally dramatic expansions in the View Details
- 01 Dec 2022
- News
My First Job
department at a Woolworth store back when they had manual cash registers. Candy bars used to sell really quickly, and the department needed constant restocking. During lunch, hundreds of customers would come in to buy snacks, and the... View Details
- Web
2022 Reunion Presentations - Alumni
buyout did particularly well. Using the performance of the buyouts and survey evidence on buyout equity incentives, we find that these CEOs’ compensation buyout is higher than that for CEOs of similarly sized public companies. Overall,... View Details
- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
the company’s growth and profit was the size of the global retail market itself. No competitors could successfully undercut such a retail phenomenon. The wheel of retailing had been stopped! Until, of course, the internet came along.... View Details
- 29 Aug 2023
- News
Helping Consumers Decarbonize their Purchases
and helping customers figure out automatically how much to buy. But that's baked into the $25 a ton that users pay. So right now, that's how we make money and actually for an app of our size it means that our revenue model is pretty... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
switched from in-person to online training. Case 4: Partner with other businesses to share labor ChiSuper is a supermarket chain with more than 1,000 stores across China. ChiSuper faced a severe labor shortage at a peak in the COVID-19... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
doing poorly and who’s doing well and why. Prepare your people to be brand ambassadors. If a customer isn’t comfortable going to the store yet, the help-desk person she’s chatting with becomes her only connection to the company’s values,... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
like after the crisis requires a keen understanding of the changing needs of your customers. One example from the current crisis is the extent to which consumers have shifted from expensive luxury goods to more practical items. That's why high-end department View Details
Keywords: by Martha Lagace
- 01 Oct 2001
- News
Q&A: Orin Smith
the stores more comfortable by increasing their size and adding soft chairs, even fireplaces. Approximately five hundred of our stores are set up to provide wireless access to... View Details
Jack M. Eckerd
Eckerd introduced the self-service retailing model in his drug store operations and, in the process, built the largest drug store retail chain in the South. Eckerd was one of the firsts to recognize the... View Details
Keywords: Retail
- 07 Oct 2011
- News
Tea’s Time
not just an idea anymore.” Based in San Francisco, Tea’s sales are projected to hit $25 million in 2011. Sold in some department stores (Nordstrom’s, Saks Fifth Avenue, Bloomingdale’s) and children’s clothing boutiques, Tea has seen... View Details
Charles D. Tandy
accounting problems and then secured financing for much needed expansion. Drastically reducing Radio Shack’s store size and streamlining inventory while introducing company-branded products, Tandy’s Radio... View Details
Keywords: Retail
- 01 Apr 1998
- News
Booting Up
strong economic potential. But when it came time to search for an entrepreneurial opportunity in earnest, Thornton realized she didn't have to travel much farther than her own closet to find her niche. "As someone who wears a size 11 1/2... View Details
Keywords: Marguerite Rigoglioso
- 18 Apr 2005
- Research & Ideas
Prosper with Multi-Channel Retailing
For decades, major retailers offered customers only two methods of purchasing: directly at the store or from catalogs sent through the mail. With the advent of the Internet, retail companies that offered only one or two channels suddenly... View Details
Charles R. Walgreen, Jr.
As a young purchasing department officer, Walgreen Jr. gained valuable management experience by overseeing a wide variety of the company’s buying operations and by creating several new lines of merchandise. During his tenure as Walgreens' president, he expanded the... View Details
Keywords: Retail
Leslie Wexner
While working in his parents’ store in the early 1960s, Wexner realized that women’s sportswear was really the future of fashion, and left to start his own company. After an early IPO in 1969, the company experienced a whirlwind expansion... View Details
Keywords: Retail
- 07 Mar 2019
- News
Smart Marketing Brings Rapid Growth to Latino Brands
“If you fast forward 11 years, what we have been able to accomplish is, first of all, an insanely rapid growth. We have doubled the size of the business every two years. Second, we are close to servicing around 8,000 View Details
- Web
Micro Mobility Device Policy | About
their size and speed. Accidents can be dangerous, and children may lack adult caution and judgment. Operation & Safety Register your device with HUPD. Micromobility devices may only be used in areas where bicycle traffic is allowed, may... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
are that retailers will reduce store count and also reduce the size of those locations as online commerce begins to satisfy more and more demand. What is to become of all this retail space? How do consumers... View Details