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  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

Maxweles, who asked, "Was Steve Jobs possibly a 'brilliant jerk'? Could innovation be stifled by simply eliminating the uncomfortable individuals?" Lawrence Nwaru added, "We are all brilliant... View Details
Keywords: by James Heskett
  • 10 Mar 2021
  • Research & Ideas

Key to Doing Your Best at Work? Be Yourself

where you try to cater to the expectations of the other person. "Authenticity allows you to engage with your job more deeply." We also have evidence that authenticity allows you to engage with your job more... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

jobs around innovation. Make it a job prerequisite. Consider 3M's move to become one of the first companies to tell professionals that they could spend 15 percent of their time on projects of their own... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

downside consequences are more certain. Google has some 700 employees in China, the best of whom are already finding alternative employment. So de facto, Google is going to be a much smaller entity in China. It seems unlikely to me that many talented Chinese will be... View Details
Keywords: by Sean Silverthorne; Technology
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

top executive. Because of the COVID-19 outbreak, we are all taking in vast amounts of new information every day and adjusting to an entirely new set of behavioral habits. In addition, most of us are dealing with unprecedented tasks and decisions on the View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

And what a body of scholarship it was! Al did not invent the subdiscipline of business history so much as he established it as a rigorous and thriving enterprise. He was not the flashy George McClellan of the Union Army, meticulously drilling his troops but never... View Details
Keywords: by Sean Silverthorne
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

from key external content providers, such as Google Maps and the New York Times, ensuring the provision of early complements. By maintaining secrecy prior to launch and then staging mega-media events, Steve View Details
Keywords: by Martha Lagace
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

songs since its April 2003 debut. No wonder then that Steve Jobs was a recent BusinessWeek cover boy. But for longtime Apple watcher David Yoffie, the Max and Doris Starr Professor of International Business... View Details
Keywords: by Sean Silverthorne
  • September 2024
  • Case

Xendit: Hiring for Growth

By: Jeffrey F. Rayport, Steve Castano, Quoc Anh Nguyen and Claire Wu
In 2019, Xendit, a growth-stage Southeast Asia (SEA) fintech venture based in Jakarta, was looking to hire a Head of Sales and Head of Product to lead its next phase of growth. Founded by Moses Lo and Tessa Wijaya, Xendit provided payment infrastructure, modeling... View Details
Keywords: Finance; Entrepreneurship; Jobs and Positions; Sales; Product; Financial Services Industry; Technology Industry; Southeast Asia; Indonesia; Philippines
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  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

entrepreneurs. Designed for entrepreneurial and international business courses. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807075 Bill Gates and Steve Jobs Harvard... View Details
Keywords: Martha Lagace
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

people who meet the standards for great leadership described above? For example, both Steve Jobs and Jeff Bezos are said to have challenged people to do their best work, but in somewhat demeaning ways. They,... View Details
Keywords: by James Heskett
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture... View Details
Keywords: by Roberta Holland
  • 07 Nov 2007
  • Op-Ed

How Marketing Hype Hurt Boeing and Apple

damage to Apple brand equity among its core customers. After heavy blogging complaints about Apple exploiting its loyal followers, Steve Jobs had to apologize publicly (after a curt "That's... View Details
Keywords: by John Quelch; Aerospace; Consumer Products
  • 26 Mar 2007
  • Research & Ideas

Learning from Failed Political Leadership

coauthor, Steve Rosefielde, and I became interested in the impact of the media age on American leadership, especially as it relates to foreign policy. With respect to the American presidency, it involves economics, geopolitics, history... View Details
Keywords: by Martha Lagace
  • 07 Aug 2000
  • Research & Ideas

The Business of Biotech

investment. Steve Williams (MBA '84), senior director at Genentech, Inc., in South San Francisco, remembers watching a television program about the biotech industry in late 1987 with his father, who was fighting metastatic colon cancer.... View Details
Keywords: by Julia Hanna; Biotechnology; Health; Technology
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

School Case 809-063 Steve Jobs and Steve Wozniak are best friends who enjoy pulling pranks together and talking about electronics. After several small collaborations, View Details
Keywords: Martha Lagace
  • 06 Apr 2016
  • What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

advising that rewarding hackers was probably an economic alternative, “... all Apple has to do is be better than the next best alternative at a price that’s economically justified in the buyer’s ... mind.” Dolembo commented that “... View Details
Keywords: by James Heskett; Computer
  • 04 Nov 2002
  • Research & Ideas

From Lone Star to Team Player

his or her job but does not help others. Or one asks for help and is sometimes even abrasive when asked to do something for the company that does not benefit him or her directly. The problem with these people is that they can poison the... View Details
Keywords: by Mallory Stark
  • 09 Sep 2009
  • First Look

First Look: September 9

aligning strategic choices with organizational architecture. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/410007-PDF-ENG Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era Harvard Business School Case 410-024... View Details
Keywords: Martha Lagace
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

and, second, that simply assigning a group of people to work together makes them a team. We point out that assigning a team to carry out a job may not always be the best way. Sometimes it's more effective to let a gifted individual do it... View Details
Keywords: by Martha Lagace

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