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- All HBS Web (262)
- Faculty Publications (27)
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- All HBS Web (262)
- Faculty Publications (27)
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- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
important to note that the costs and administrative demands of Chapter 11 impose a proportionately heavier burden on smaller companies, sometimes so much so that they have no realistic option other than to liquidate in Chapter 7. Although... View Details
- 21 Dec 2011
- Research & Ideas
The Most Common Strategy Mistakes
strategy is built around the value proposition, which is the demand side of the equation. But a robust strategy requires a tailored value chain—it's about the supply side as well, the unique configuration of activities that delivers... View Details
Keywords: by Joan Magretta
- 05 Feb 2013
- First Look
First Look: Feb. 5
response organizations to adopt very different leadership strategies if they are effectively to cope with the differential demands of these events. In this paper, we develop further ideas about leadership under crisis conditions,... View Details
Keywords: Sean Silverthorne
- 11 Mar 2001
- Research & Ideas
Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries
massive growth in world FDI in mining. As petroleum consumption grew with new uses, the search for oil became worldwide. Oil was the only fuel that could drive the new motor car, while the demand for rubber tyres for cars created an... View Details
Keywords: by Geoffrey Jones
- 13 Dec 2011
- First Look
First Look: Dec. 13
whether, when, and for which type of customer the introduction of a new channel helps and hurts sales in existing channels. Our framework separates short- and long-run effects by analyzing underlying channel capabilities. It suggests that... View Details
Keywords: Sean Silverthorne
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
five nickels—with separate blank circles depicting money not yet earned. The other half saw a single quarter, divided into fifths such that unearned money was depicted as a missing piece. Overall, 29 percent of participants in the... View Details
Keywords: by Carmen Nobel
- 03 Apr 2012
- First Look
First Look: April 3
812-098 Provides practical guidelines for conducting customer visits to explore and validate demand for an entrepreneurial offering. Reviews conditions under which visits will yield superior insights, compared to other research methods.... View Details
Keywords: Carmen Nobel
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
result, we separate macro and micro. Someday, if we ever figured everything out, these things would come together. That's true in many areas of study. Q: What will executives and other business readers learn from the book? A: One of the... View Details
Keywords: by Sean Silverthorne
- 04 Feb 2022
- Book
Beyond the Cold War: Reinventing Socialism in 5 Countries
sought to use communist ties, real or imagined, to tar and discredit their political opponents. The result was a sort of siloization of the Left. Communists were separated from other types of Marxists, as well as democratic socialists,... View Details
Keywords: by Dina Gerdeman
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
rituals. "When we ask people whether they have rituals, it's astonishing how many people say 'yes,'" Norton says. "Despite the fact that people usually don't talk about their own rituals, they're surprisingly ubiquitous in so many domains of our lives." The researchers... View Details
Keywords: by Dina Gerdeman
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
ground in Bentonville, Arkansas to sell and service Wal-Mart. Large individual accounts are now separable market segments, and even profit centers supported by their own multi-functional organizations. The days of easy View Details
Keywords: by Benson Shapiro
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
medicine in recent years.) This shortcoming, we believe, has a direct bearing on society's ability to demand and obtain responsible conduct from executives, as well as on management's ability to maintain the public trust required for the... View Details
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
results. Cramming explains why so many disruptive innovations originate from within incumbents but are ultimately commercialized by separate organizations. When a firm develops the germ of a disruptive idea, it often falls prey to the... View Details
- 20 Aug 2018
- Research & Ideas
Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All
results show that customers don’t see through the ruse. Even in outlet stores where they might expect some level of false discounting, they are still very influenced by these signals.” Homework needed Truly savvy customers may still be able to View Details
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
over-involvement (of) customers have led to bitter intellectual property right disputes customers simultaneously trying to drive the product in two (or more) very separate market directions (or) feature creep that literally prevents... View Details
Keywords: by Jim Heskett
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
have also seen a new type of platform company emerge, which we call hybrids. A hybrid is a company that has both an innovation and a transaction platform operating simultaneously within the organization. In some cases they’re deeply linked. In other cases they are... View Details
Keywords: by Martha Lagace
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
lives, said Narayanan. Owens & Minor allowed customers to internalize the consequences of their demand for services.— V.G. Narayanan The case of Video Vault, a small outfit in Massachusetts, was a fine example of how an operational... View Details
Keywords: by Martha Lagace
- 03 Nov 2015
- First Look
November 3, 2015
these models, the demand curve alone can be used to make welfare statements, a fact relied on by much empirical work. There is ample evidence, though, that people misuse care for a different reason: mistakes or "behavioral... View Details
Keywords: Sean Silverthorne
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
financial and society demands intensify." Rather than ignoring them or pretending that they do not exist, managers need to directly confront these trade-offs and be clear on the choices they've made and why—recognizing that some... View Details
Keywords: by Martha Lagace
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
engine for the extraordinary motivation and commitment demanded by creativity. As organizations become increasingly diverse and their boundaries flexible and amorphous, the notion of what brings people together to act as one body becomes... View Details
Keywords: by Martha Lagace