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- 30 Nov 2017
- News
Happy Meals (Are Here Again)
orders and have them delivered to their tables—a service often performed by managers. “Now when I see a customer talking to a manager, it’s a good thing,” says Karavites, smiling. Traditionally, the bank of cash registers that separates...
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- 01 Apr 2002
- News
Charting the Luminary Leadership in Professional Service Firms
investment banking, law, and management consulting firms — are unique in that they have no products, manufacturing plants, or distribution systems. Their financial success depends entirely upon the capability and performance of their...
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- 02 Oct 2015
- News
The ‘F’ Word
as well as a relatively new handset technology. The capital intensity made the company vulnerable to external markets. Taken separately, these risks were manageable. Taken together, they added up to failure. The personal lessons ran even...
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Walt Disney Studios
- 01 Jun 1998
- News
Diversity and Community
that IBM needs to make adjustments to improve its business performance relative to the DNG's constituent group. For example, a DNG of IBM employees with disabilities, aware that IBM possessed certain...
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Garry Emmons
- 01 Mar 2010
- News
Lords of Strategy
strategy revolution was a way of systematically putting together all the elements that determined their corporate fate, in particular, the three Cs central to any good strategy: the company’s costs, especially costs relative to other...
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- 01 Jun 1997
- News
Blockbuster Deals
corporate gamesmanship and dizzying sums associated with M&A; activity, for the business scholar, such deals are often more interesting as windows inside organizations, revealing how they adapt and perform in times of dramatic change....
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Garry Emmons and Nancy O. Perry
- 01 Mar 2006
- News
Drive-In Nation
trade barriers but because gasoline prices were so much lower than in other auto-producing countries. With no serious challenge from abroad, and only relatively benign competition among themselves, the Big 3 and their stakeholders were...
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- 01 Oct 1996
- News
Leading In a New Era
arrival at LC in 1994 that the company had done relatively little consumer research, he immediately launched an intensive survey of customer needs. He also performed an asset inventory of the entire...
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Nancy O. Perry
- 01 Mar 2019
- News
The One That Got Away
(MBA 1984) Draper Fisher Jurvetson Draper Associates Driving against Type I passed on CarGurus back when it was a young company. It is now public and trading at $4.7 billion. At the time, the company was raising money at a very high price View Details
- 25 Aug 2022
- News
September 2022 Alumni and Faculty Books
private equity then exploring the evidence on performance of private equity investments at both the portfolio company level and fund level, documenting the creation of economic value. The book then presents a set of actionable frameworks...
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- 01 Jun 2006
- News
India Arrives
relatively pro-business government and an energetic young population and growing middle class that make no secret of aspiring to a better quality of life, complete with all the consumer goods such an existence entails. The downside,...
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Julia Hanna
- 01 Oct 1996
- News
Lasting Impressions
relative handful of African Americans and women on campus daily confronted cultural problems that could not be solved with a slide rule and pencil. READ MORE Steve Belkin Eve Benton Mike Feeley Ed Mathias Joe O'Donnell READ MORE Steve...
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Deborah E. Blagg