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- All HBS Web (386)
- Faculty Publications (25)
- Program
Managing Innovation
customer experiences and who come from functional areas such as research and product development, engineering, product management, marketing, operations, finance, or strategy Attendance by multiple company representatives will foster...
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- 15 Apr 2014
- First Look
First Look: April 15
states as a consequence of changes in fiscal institutions and their interaction with colonial institutions. Working Papers Corporate and Integrated Reporting: A Functional Perspective By: Eccles, Robert, and George Serafeim Abstract—In...
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Sean Silverthorne
- Program
Transforming Customer Experiences
inside sales teams, or other functions central to service delivery Executives in marketing, data analysis, or operations management Human resources executives concerned with driving internal service culture While individuals are invited...
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- Program
Driving Corporate Performance
measurement and control systems across all business functions for effective strategy execution—and to design, motivate, and lead a successful, scalable organization. Details Drive your strategy throughout the entire organization Translate...
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- Program
Making Corporate Boards More Effective
operate—rather, each board must develop practices that suit the unique needs of its company and management. As you examine the latest thinking on the internal function of corporate boards, interaction with management, and overall board...
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- Program
Audit Committees in a New Era of Governance
you will learn how to move your company beyond a compliance mentality toward strategic financial reporting and effective risk management. Details Enable the audit committee to play a more strategic role Align financial reporting, compliance, and risk management View Details
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
kidnapping, from a fire in an office block to an airliner crash in the jungle.” “People who survive disasters are the ones who are able to regain cognitive function quickly, assess their new environment accurately, and take goal-directed...
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by Boris Groysberg and Robin Abrahams
- 26 Nov 2013
- First Look
First Look: November 26
concerning whether patents are a creative or a destructive influence on the process of technological development. In this paper I examine the basic patent tradeoff between incentives and monopoly distortions in light of recent contributions to the literature. I outline...
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Sean Silverthorne
- Program
Senior Executive Leadership Program—China
peers who span functions, industries, and countries Take advantage of resources for lifelong learning as a member of the global HBS alumni community Who Should Attend Senior executives, senior functional leaders, or general managers...
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- 15 Jan 2008
- First Look
First Look: January 15, 2008
neo-classical economics view that behavior is driven by—and reflective of—hedonic utility is challenged by psychologists' demonstrations of cases in which actions do not merely reveal preferences but rather create them. In this view,...
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Martha Lagace
- 15 Mar 2011
- First Look
First Look: March 15
controversies regarding "reverse racism" highlight Whites' increasing concern about anti-White bias. We show that this emerging belief reflects Whites' view of racism as a zero-sum game, such that decreases in perceived bias...
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Sean Silverthorne
- Web
Your Personalized Experience - MBA
After HBS The Alumni Experience First Year Career Visioning You’ll spend your first few weeks taking self-assessments and reflecting on the passions, values and goals that drive your life and work. We work with recruiters to give students...
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- 12 Mar 2024
- HBS Case
How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones
Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional...
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- Web
Help - Alumni
location. By choosing one of the preset search functions or refining that search further using the filters provided, you can find nearby alumni based on the business or home addresses listed in their Alumni Directory profiles. The mapped...
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- Web
Named Fellowship Funds - Alumni
from Texas or Maryland as a reflection of his gratitude for the support he received as an MBA student. Brock (MBA 1983) Family Fellowship The Brock Family Fellowship was established through the generosity of Jane Brock-Wilson (MBA 1983)...
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- 09 Dec 2002
- Research & Ideas
UnileverA Case Study
chairmen and one other director. Beneath the two parent companies a large number of operating companies were active in individual countries. They had many names, often reflecting predecessor firms or companies that had been acquired....
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- 27 Mar 2007
- First Look
First Look: March 27, 2007
research and discuss his contributions to management and economics. We look at three distinct bodies of work. In the first, Clark (in conjunction with Robert Hayes and Steven Wheelwright) argued that the abandonment by U.S. managers of manufacturing as a strategic...
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Martha Lagace
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
less so about those of their colleagues in other functional areas. In light of the speed at which new technologies continue to emerge, digital transformation is not a one-and-done process, and neither is the leadership transformation...
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- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
September 2017 Management Science Channel Integration, Sales Dispersion, and Inventory Management By: Gallino, Santiago, Antonio Moreno, and Ioannis Stamatopoulos Abstract—We study the effects of the introduction of cross-channel View Details
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Sean Silverthorne
- 04 Jan 2017
- What Do You Think?
How Much Bureaucracy is a Good Thing in Government and Business?
bureaucracies can be made more effective in what they do. One sentiment: Don’t confuse bureaucracies with deliberative (as opposed to intuitive) thinking, or with Daniel Kahneman’s ideas about “thinking slow.” Bureaucracies have functions...
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by James L. Heskett