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- All HBS Web (391)
- Faculty Publications (46)
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- 02 Feb 2010
- First Look
First Look: Feb. 2
will correspond to the technical patterns of dependency in the system under development. Thus the hypothesis predicts that developers with few or no organizational linkages will design independent system components, while developers with... View Details
Keywords: Martha Lagace
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
class supplier to design and build a turnkey automotive painting facility in Oakville, Canada. Ford and ABB agreed to work together in an initial preparatory phase, rejecting the traditional approach of bids based on incomplete... View Details
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
including Rivkin, who had spent their academic careers studying organizational design and organizational identity. A comprehensive study of the FBI’s transformation resulted in the paper "Does 'What We Do' Make Us 'Who We Are'?... View Details
Keywords: by Carmen Nobel
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
say yes to working longer and harder. You take on tasks even if you don't want them. You don’t say no to an opportunity that would advance organizational goals, even it isn’t necessarily aligned with your own. Blinded by their own engagement in the corporate cause, a... View Details
Keywords: by Sean Silverthorne
- 08 Mar 2004
- Research & Ideas
Creating Value in Your Business Ecosystem
robustness by consistently incorporating technological innovations and by providing a reliable point of reference that helps participants respond to new and uncertain conditions. And they can encourage ecosystem niche creation by offering... View Details
Keywords: by Marco Iansiti & Roy Levien
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
to police its trademark by preventing others from using it to refer to something other than the Real Thing. Shareholder value is enhanced when a firm chooses an appropriate form of business organization, ranging from a limited liability... View Details
- 12 Jan 2010
- First Look
First Look: Jan. 12
Working PapersA Reference Point Theory of Mergers and Acquisitions Authors:Malcolm Baker, Xin Pan, and Jeffrey Wurgler Abstract The use of judgmental anchors or reference points in valuing corporations... View Details
Keywords: Martha Lagace
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
for how these changes would be achieved. The Balanced Scorecard played an instrumental role in this process. While the pieces of the strategy existed, they were fragmented; some observers referred to it as "strategy du jour."... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 06 Apr 2010
- First Look
First Look: April 6
crisis gives a new life and legitimacy to the European vision. This essay explores how this European vision, often referred to as 'managed globalization,' has been conceived and implemented and how the rules that Europe fashioned in trade... View Details
Keywords: Martha Lagace
- September 2013
- Article
Testimonials Do Not Convert Patients from Brand to Generic Medication
By: John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian and Gwendolyn Reynolds
Objectives: To assess whether the addition of a peer testimonial to an informational mailing increases conversion rates from brand name prescription medications to lower-cost therapeutic equivalents, and whether the testimonial's efficacy increases when... View Details
Keywords: Testimonial; Peer Information; Social Proximity; Communication; Generic Medication; Familiarity; Marketing Communications; Decision Choices and Conditions; Identity; Health Care and Treatment; Marketing Reference Programs; Power and Influence; Brands and Branding; Health Industry
Beshears, John, James J. Choi, David Laibson, Brigitte C. Madrian, and Gwendolyn Reynolds. "Testimonials Do Not Convert Patients from Brand to Generic Medication." American Journal of Managed Care 19, no. 9 (September 2013): e314–e316.
- 06 Sep 2011
- Research & Ideas
Cheese Moving: Effecting Change Rather Than Accepting It
leaders that instead of wasting their time wondering why things are the way they are, they should simply accept their world as given. But even in situations where things are beyond our control and adapting is the only viable option—that is, even for those whom you... View Details
Keywords: by Carmen Nobel
- 20 Nov 2012
- First Look
First Look: November 20
reward firms for practices that go above and beyond the requirements of the law. "Self-policing" programs adopted by several agencies shift the burden of monitoring regulatory compliance and reporting noncompliance from the government to the private sector.... View Details
Keywords: Sean Silverthorne
- 27 Jan 2023
- Op-Ed
Have We Lost Sight of Integrity?
means “telling the truth.” Santos has since admitted the lies he told during his campaign but has repeatedly refused to take accountability for his actions, referring to them as merely “embellishments” of his resume. Integrity is not the... View Details
Keywords: by Bill George
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
experimentation. Uncertainty in this sense refers not to scientific questions about the coronavirus, but to what effect the virus will have on the future. What new realities will it generate? What will recovery look like? How long will it... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
surveys for patients referred to specialists with whom a PCP had at least one year of overlap in those formative groups to those physicians who didn’t overlap with each other from those early years. They also looked at a subgroup who... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
have little strategic impact.10 Think, in many selling situations, about the design of PowerPoint presentations: some folks are much better than others in doing this, but how much impact do the slides have versus other sales tasks? Other... View Details
Keywords: by Carmen Nobel
- 12 May 2009
- First Look
First Look: May 12, 2009
selected was the only candidate considered. Far too few companies conduct reference checks; far too many rely on gut reactions when judging qualifications and cultural fit. Hardly anyone considers whether candidates will be good team... View Details
Keywords: Martha Lagace
- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
of survey and experimental research to focus on a key measure psychologists have dubbed "cultural metacognition." The term refers to a person's reflective thinking about his or her cultural assumptions. It seems to have a strong effect on... View Details
Keywords: by Michael Blanding
- 24 Mar 2008
- Research & Ideas
Reducing Risk with Online Advertising
How can online advertising fraud be detected and prevented? What should we look at, where should we look, and what methods and tools should we use? These questions are relevant to anyone who buys online advertising. According to HBS professor Ben Edelman, an expert on... View Details