Process Transparency - Publications - Faculty & Research

5 Sep 2013
Conference Presentation

The Color of Taste: Selling Food in Clear Packages in the Early-Twentieth-Century United States

By: Ai Hisano

This paper examines the role of color in the marketing and retailing of food products by focusing on the increasingly popular presentation of food in clear packages in the early-twentieth-century United States. In the 1910s, a candy company began using cellophane to... View Details

Keywords: Food; Product Marketing; Food and Beverage Industry

Citation

13 Apr 2010
First Look

First Look: April 13

knowledge spillovers and capital market externalities exert a stronger impact on multinational firms while labor market pooling has a weaker effect. These findings remain robust when we examine entry decisions and explore the process of... View Details

Keywords: Martha Lagace

12 Mar 2024
HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details

Keywords: by Rachel Layne; Electronics; Information Technology

21 Nov 2023
Op-Ed

The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?

In my recently published book Deeply Responsible Business, I write about business leaders since the 19th century who have acted responsibly, often by putting the welfare of their communities above the idea of maximizing profits. I make a sharp distinction between... View Details

Keywords: by Geoffrey Jones; Beauty & Cosmetics

Program

Audit Committees in a New Era of Governance

accounting, and risk management functions Improve transparency and the quality of audit and financial reporting Oversee legal and regulatory compliance more effectively Strengthen collaboration with corporate management and auditors... View Details

27 Jun 2016
Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

employees may balk at changes. For example, they may resist the introduction of new processes fearing that increased productivity will lead to fewer jobs, causing layoffs. Management changes can be equally threatening to bosses, Sadun... View Details

Keywords: by Michael Blanding

March 2022 (Revised May 2022)
Case

Winning Business at Russell Reynolds (A)

By: Ethan Bernstein and Cara Mazzucco

In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details

Citation

Educators

Purchase

22 Aug 2016
Research & Ideas

Master the One-on-One Meeting

for you for awhile and you’re just kicking off 1:1s, or they are a new hire and you’re rolling them into the fold, set expectations up front. I am a big believer in being clear about behavior changes. If this is a new process you are... View Details

Keywords: by Julia B. Austin

Web

Podcast - Business & Environment

Probable Futures. They discuss how Probable Futures tools are educating decision makers to better understand how their organizations will experience climate change, and how adaptation and resilience requires a paradigm shift in planning decisions. They describe a... View Details

06 Jul 2016
Research & Ideas

The Truth About Authentic Leaders

with others. They don’t hide behind their flaws; instead, they seek to understand them. This lifelong developmental process is similar to what musicians and athletes go through in improving their capabilities. How leaders develop their... View Details

Keywords: by Bill George

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

practical solutions to real-world problems. By redesigning both the rules that guide market transactions and the infrastructure that enables those transactions to take place, market designers can address a broad range of market failures. In this paper, we illustrate... View Details

Keywords: Carmen Nobel

Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

health care agenda. Health care invests billions of dollars in quality measurement programs and complex cost accounting systems yet these systems currently fail to collect outcomes that matter to patients and the costs to acheive them. Outcome Measurement Standardized... View Details

01 Dec 2023
News

Turning Point: Where Credit Is Due

Nagi Otgonshar (MBA 2015) (Illustration by Gisela Goppel) Nagi Otgonshar (MBA 2015) (Illustration by Gisela Goppel) Earning a full scholarship has always been the only realistic ticket to a superior education for me. It was this golden opportunity that allowed me to... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

Web

Privacy Notice | About

its alumni. The admissions processes for our academic programs require applicants to provide personal information and preferences. The applicant also has the option of providing additional company information during this process. We... View Details

Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

represents either an acute or chronic disease process that may require management by multiple clinicians representing different specialties and types of providers and support personnel. Care for a medical condition involves management of... View Details

Web

Leadership - Faculty & Research

encountered, it recalibrated, iteratively creating continuity and restoring order. Daini survived the crisis without an explosion or a meltdown. October 2014 Article The Transparency Trap By: Ethan Bernstein To get people to be more... View Details

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

require digital transformations to be more iterative than other forms of corporate change. Leaders need to catalyze change rather than plan for it. That means creating the initial conditions for the organization to achieve its ambitions and guiding their company... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

22 Jan 2013
First Look

First Look: Jan. 22

heavy backpack on these behaviors. Our studies also examined the mechanism behind these effects and demonstrated that participants processed guilty stimuli more fluently when experiencing physical weight. Imprinting: Toward A Multilevel... View Details

Keywords: Sean Silverthorne

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

Web

How to Create a Psychologically Safe Workplace - Recruiting

effective. In addition, psychological safety can be included as part of the hiring process itself. Set the stage by explaining to candidates that they are evaluating you as an organization as much as you are evaluating them. Hiring is a... View Details

Publications