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Show Results For
- All HBS Web
(227)
- News (36)
- Research (178)
- Events (2)
- Multimedia (1)
- Faculty Publications (32)
- 20 Dec 2004
- Research & Ideas
The U.S. Patent Game: How to Change It
subtle shifts in abstract judicial doctrine will affect the amount they pay for new products. Even CEOs are not apt to give these arcane issues the same kind of attention as something like tax policy, which affects a corporation's bottom line in a direct and View Details
Keywords: by Ann Cullen
- 14 Oct 2009
- First Look
First Look: October 14
assuring price transparency so advertisers know what they're buying. I explain the need for these rights by presenting specific practices causing particular concern. The Decline and Renewal of British... View Details
Keywords: Martha Lagace
- 22 Nov 2016
- First Look
November 22, 2016
employer that presents itself as valuing diversity, minority job applicants engage in relatively little résumé whitening and thus submit more racially transparent résumés. Yet our audit study of how employers respond to whitened and... View Details
Keywords: Sean Silverthorne
- 12 Mar 2024
- HBS Case
How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones
Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
- 17 Jan 2024
- Research & Ideas
Are Companies Getting Away with 'Cheap Talk' on Climate Goals?
Companies regularly set ambitious climate goals, but these plans often end up like many people’s New Year’s resolutions: unmet aspirations that quietly fizzle out. While companies often gain positive media attention by trumpeting plans for reducing greenhouse gas... View Details
Keywords: by Tim Gray
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
to know their customers like never before. Rather than expecting customers to buy whatever a company sells, the most successful companies proactively anticipate and discover customers’ problems and desires and innovate accordingly. Because of the View Details
- Web
Podcast - Business & Environment
implications on the insurance industry. Claudine Blamey, Group Director of Sustainability at Aviva, describes how climate change evokes both transition risks and physical risks for insurance companies, and affects how insurance companies are assessing and View Details
- 12 Jun 2012
- First Look
First Look: June 12
response to shifting customer needs; promote transparency by providing the rationale for your pricing; and make sure that prices and the processes by which they are set meet consumers' expectations about... View Details
Keywords: Sean Silverthorne
- 12 Apr 2022
- Research & Ideas
Swiping Right: How Data Helped This Online Dating Site Make More Matches
The modern world is fueled by matchmaking. Going out on the town? Uber pairs you with a driver you can choose based on ratings, proximity, and even car model. Craving a vacation? Simply filter getaways based on locale and price through... View Details
Keywords: by Kara Baskin
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
officer Ken Lay made him president of Enron's new trading operations. In 2001, Skilling was named CEO. Before 1997, Enron was an innovative and profitable player in the newly deregulated natural gas industry. Skilling's big idea was to create fluid and View Details
- Web
Aligning Reimbursement with Value - Institute For Strategy And Competitiveness
lead to both outcomes and cost improvement. In addition to CMS bundles, pilot programs with insurers such as UnitedHealthcare and with employers such as Walmart, are creating opportunities for both providers and payers to create appropriate View Details
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
accounting for contracts and investments in producers, Noble’s stock price continued to fall and stakeholders began to call for improved transparency in financial reporting. This case contains two actions... View Details
Keywords: Dina Gerdeman
- Web
Health Care - Faculty & Research
access to accurate estimates of OOP prices for a specific patient and medication. One proposed solution to help physicians prescribe in a more cost-conscious manner is a physician-targeted real-time price... View Details
- 10 Jun 2014
- First Look
First Look: June 10
http://ezp-prod1.hul.harvard.edu/login?url=http://dx.doi.org/10.1080/00076791.2013.837889?nosfx=y August 2013 Harvard Business Review The Price of Wall Street's Power By: Mukunda, Gautam Abstract—Over and over again, executives make... View Details
Keywords: Sean Silverthorne
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
restaurants.” More tip jars and prominent space on checks for voluntary staff appreciation contributions will likely be part of restaurants’ initial response and, as the economy recovers, menu prices will likely increase. Addressing... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
fix it. Avery is an expert on customer relationships and brand management. Schlesinger, the Baker Foundation Professor in the General Management Unit, has co-written several books on service management. Buell studies service operations and how View Details
- 15 Mar 2016
- First Look
March 15, 2016
governments by oil and gas firms, and negative stock price reactions for affected firms at the announcement of regulations mandating disclosure. This suggests that sample firm managers and their investors perceive that there are private... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
A simple view of negotiation presents a cold transaction between what one person has and what the other person is willing to pay for it. If the price is right, the deal gets done. As anyone who has recently bought a car or sold a house... View Details
- 05 Apr 2011
- First Look
First Look: April 5
PublicationsThe Labor Illusion: How Operational Transparency Increases Perceived Value Authors:Ryan W. Buell and Michael I. Norton Publication:Management Science (forthcoming) Abstract A ubiquitous feature of even the fastest... View Details
Keywords: Sean Silverthorne
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
creating." Requests made from profiles with African American-sounding names were about 16 percent less likely to be accepted. According to the study, discrimination was pervasive across price points and in a variety of neighborhoods,... View Details