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- All HBS Web (1,709)
- Faculty Publications (719)
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- 01 Dec 1996
- News
Intellectual Debate: The Business of Business
impartially among a range of views, faculty members debated the ramifications of this approach to course content and HBS pedagogy. Then, O&M Professor Michael C. Jensen's summary of the unit's views on the corporate objective function and View Details
- 01 Sep 2008
- News
Faculty Books
Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to...
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- 01 Mar 2012
- News
Social Investing Pioneers
simple enough. Investors fund nonprofit social ventures whose interventions result in a measurable social benefit as well as a financial savings to the government. (Government saves money, for example, when fewer people are homeless or...
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- 01 Mar 2018
- News
Democratizing Data to Favor Farmers
harvest data with one another to help find the best performing seeds—which represented their largest variable expense. The idea quickly evolved into developing a completely independent, farmer-driven information source identifying top...
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Sasha Issenberg
- 01 Dec 1996
- News
Organizations and Markets: A Challenging View of the World
incentives and compensation systems, is investigating his theory that effective measurement of performance must use subjective judgment and qualitative assessments in combination with objective measures....
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Susan Young
- 01 Mar 2023
- News
Is AI OK?
data science (e.g., unbiased data and algorithms), better implementation (e.g., understanding the target audience and market conditions), and better policies (e.g., auditing algorithms to ensure they perform in an equitable manner). For...
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- 13 Nov 2020
- News
Faculty Focus Their Research on COVID-19 Issues
Healthy Buildings John Macomber and the Harvard Chan School’s Joe Allen published a new book, Healthy Buildings: How Indoor Spaces Drive Performance and Productivity, and gave a virtual talk sponsored by Baker Library in April. The...
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- 01 Oct 2002
- News
Bozidar Djelic
When Bozidar Djelic turned 37 last April, the musicians cutting loose at his birthday soiree boasted some pretty impressive days jobs. The one hundred guests at the celebration, including Serbia's Prime Minster Zoran Djindjic, were treated to a View Details
- 01 Jun 2010
- News
Get Well Soon
to be among the best hospitals in the country, even though it had scant evidence to benchmark its performance against others. But data co-collected by the Cystic Fibrosis Foundation instead showed that the outcome for the clinic’s...
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- 01 Dec 1998
- News
New Releases
measuring and evaluating performance in the firm; and a system for rewarding and punishing individuals for their performance. The theory presented in this work, Jensen believes, promises a major competitive...
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- 04 Sep 2019
- News
Advanced Statistics Are the New Foam Fingers
The Quantified Athlete “Athletes will always look to improve their performance and stay injury-free with technology. But the sports media industry is also starting to explore how to incorporate athlete data into their broadcasts. And as...
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- 01 Dec 2010
- News
Eight Join HBS Faculty
teaching. His coauthored research on golfer performance has aided the PGA’s development of a new metric to measure putting skills. Francesca Gino is an associate professor in the Negotiation, Organizations...
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- 27 Jul 2017
- News
Seeing a Way Forward
are enormous obstacles, with cataract surgery costing between 18,000 to 30,000 pesos (about $1,000–$1,500 USD) in private institutions. Founded in 2011 by engineers Javier Okhuysen and Carlos Orellana, salauno helped more than 150,000 patients in its first five years...
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Jennifer Myers
- 19 Aug 2024
- News
Quantum Leap
pharmaceuticals, logistics to web services—will be disrupted, with experts predicting that quantum machines will rapidly perform tasks that would take today’s fastest digital supercomputers years to complete. Quantum computers will be...
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- 01 Sep 2004
- News
HBS Clubs and Associations
concepts to improve organizational effectiveness. Richardson attended a more targeted program titled Performance Measurement for Effective Management of Nonprofit Organizations, which is designed to boost...
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- 01 Mar 2012
- News
Alumni Book Briefs
team, how to measure progress, and more. The Virtual Manager: Cutting-Edge Solutions for Hiring, Managing, Motivating, and Engaging Mobile Employees by Kevin Sheridan (MBA 1988) (Career Press) As more and more jobs can be View Details
- 01 Dec 2020
- News
Hit Pause
Edited by Julia Hanna and Jen McFarland Flint; illustrations by Rose Wong When we take stock of our success, we often consider productivity a key performance metric. But making the most informed decisions—and realizing our fullest...
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- 01 Dec 1997
- News
"Economists are puzzle solvers..."
they really need to be able to analyze what the chances are that the mortgage will be prepaid - in other words, what the risk is to them. What our analysis did, in addition to improving the means to price options, was to provide a way to View Details
- 24 Jul 2018
- News
How Amy Hood Won Back Wall Street and Helped Reboot Microsoft
to the failing performance and then encouraging everyone to focus on making hard decisions quickly," says Microsoft President and Chief Legal Officer Brad Smith, whose office shares a small hallway with Hood’s. So what was the plan to...
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- 01 Mar 2017
- News
Alumni and Faculty Books for March 2017
symptoms of projectitis and how to defeat it; what digitized processes are and the role they play in performance improvement; how to identify key metrics and develop a balanced measurement scorecard; how to...
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