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- All HBS Web (225)
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- All HBS Web (225)
- Faculty Publications (20)
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- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
power stems from its ability to identify and meet evolving customer needs, not its technology, says Thales S. Teixeira, author of the new book Unlocking the Customer Value Chain: How Decoupling Drives...
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- 12 Feb 2008
- First Look
First Look: February 12, 2007
company in the global animal health industry through innovative technology, creative marketing, and strong branding. Sel-Plex, a proprietary Alltech product, had shown...
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Martha Lagace
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
Xerox, IBM, and Kodak. These industrial giants are trying to combine their industrial heritage with products, services, and business practices more closely associated with the...
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- 21 Dec 2015
- Op-Ed
Without Immigrants, We Wouldn't Have Google
exclusion. This is in keeping with our long-standing social compact to live and let live, allow a variety of cultures to thrive, and refrain from interfering with freedom of expression—an admirable...
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- 25 Apr 2005
- Research & Ideas
New Learning at American Home Products
dividends increased every year. This highly successful strategy and its resulting financial performance harbored one potential flaw. Over the decades the company had built impressive capabilities in...
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- 05 Oct 2010
- First Look
First Look: October 5, 2010
have a differentially lower response to these perceived benefits. Download the paper: http://ssrn.com/abstract=1590245 Making the Numbers? 'Short Termism' & the Puzzle of Only Occasional Disaster Authors:Nelson P. Repenning and...
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Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
decade, and our growing list of followers on Facebook. We promise to keep you at the cutting edge of emerging business research and trends over the next 10 years. —Sean HBS Dean Nitin Nohria Globalization,...
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by Sean Silverthorne
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer DataUse It
their companies' CRM initiatives had failed to deliver profitable growth and had damaged long-term customer relationships. Tempting as it may be to point the finger at your CRM technology, that won't help...
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by Jean Ayers
- 18 Mar 2001
- Research & Ideas
Want to Be an Entrepreneur? [Part I]
Founded in 1997 to revolutionize the mundane printing business with new display technology, the company had its eye on multibillion-dollar markets like electronic newspapers. But to realize that vision, its scientists had to get into...
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by John S. Rosenberg
- 24 Nov 2009
- First Look
First Look: Nov. 24
trends in cost behavior. First, when revenues are growing, "indirect" costs related to sales, distribution, marketing, personnel, technology, and occupancy are far...
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Martha Lagace
- 15 Oct 2008
- First Look
First Look: October 15, 2008
bookmakers interact? Will Betfair.com naturally come to dominate the industry, and if so how should the bookmakers react? Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=709417 Boston...
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Martha Lagace
- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
the biggest medical insurer in the United States; one of the top-ranked hospitals in the world; and a multiyear research project at HBS that aims to repair the American health-care system. In billing for View Details
- 05 Aug 2008
- First Look
First Look: August 5, 2008
http://papers.nber.org/papers/w14189 Cross-Functional Alignment in Supply Chain Planning: A Case Study of Sales and Operations Planning (revised) Authors:Rogelio Oliva and Noel H. Watson Abstract In most...
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Martha Lagace
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
the sponsorship of Adams, and armed with funding from XTV, Domit got the opportunity to develop his strategy outside Xerox's internal development units. Domit became the CEO of AWP, which gave him the...
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by Henry Chesbrough
- 02 Oct 2007
- First Look
First Look: October 2, 2007
Working PapersDigital Interactivity: Unanticipated Consequences for Markets, Marketing, and Consumers Authors:John A. Deighton and Leora Kornfeld Abstract The digital...
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Martha Lagace
- 19 Apr 2011
- First Look
First Look: April 19
Communication: Cases for Analysis, Appreciation and Application, edited by Laura W. Black, 143-148. Dubuque, IA: Kendall/Hunt Publishing, 2010 Abstract Pressure intensifies on a strategy consulting team as...
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Sean Silverthorne
- 08 Jul 2002
- Research & Ideas
How to Fashion Your New E-Business Model
Participants within a business market assume one or more of four primary roles to carry out these value-creating activities: Suppliers create component products or provide services, raw materials or talent. Producers design View Details
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by Lynda M. Applegate
- 03 Dec 2001
- What Do You Think?
What Happens When the Sumo Master Learns Judo?
Microsoft, as the leader in one generation of technology, becoming the dominant player in the next generation. As long as Microsoft continues to re-deploy the margins in its core business to explore new ones, chances are the market View Details
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by James Heskett
- 08 Oct 2013
- First Look
First Look: October 8
fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at...
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Sean Silverthorne
- 19 Jul 2011
- First Look
First Look: July 19
interwar years, and its subsequent diversification into many industries, including automobiles, household goods, and services, is analyzed. The case serves as a vehicle to...
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Sean Silverthorne