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- All HBS Web (333)
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- 08 Oct 2013
- First Look
First Look: October 8
Elberse had the unique opportunity to observe Ferguson's management style in a series of visits and in-depth interviews. In this collaborative explication, she details eight parts of Ferguson's "formula" as she observed them and gives the manager his say. The... View Details
Keywords: Sean Silverthorne
- 24 Feb 2009
- First Look
First Look: February 24, 2009
surface, this business would seem to face a number of obstacles. Regulatory and legal barriers have already been mentioned. In addition, those charging for access to adult entertainment face competition from similar content available without a fee. In the context of... View Details
Keywords: Martha Lagace
- 10 Mar 2009
- First Look
First Look: March 10, 2009
had little revenue because it offered services free of charge. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709456 Purchase this... View Details
Keywords: Martha Lagace
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
and legislative debates and processes, ranging from campaign contributions to lobbying to political activism. In 2016, Target CEO Brian Cornell must determine how to respond to the debate over North Carolina's recently signed law,... View Details
Keywords: Sean Silverthorne
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
diverse hospitals across the United States. A trained interviewer scored the managers' interview responses based on management practices that ranged from most reactive (lowest scores) to most proactive (highest scores). We established... View Details
Keywords: Sean Silverthorne
- 13 Jul 2011
- Research & Ideas
Experimental Researcher Helps Improve Health Care in Zambia
get people to use them." In one study exploring the country's high birth rates, 1,031 women were randomly chosen to receive a voucher guaranteeing free and immediate access to a range of modern... View Details
- 19 Aug 2015
- Research & Ideas
Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission
pursuing a double bottom line of being both mission-driven and profitable. Can Codecademy stay true to its mission of always being free and still turn a profit? Jeff Bussgang: I have some experience as a "double bottom-line" entrepreneur... View Details
- 31 Mar 2014
- Research & Ideas
Encouraging Niche Content in an Ad-Driven World
As the quantity of online content continues to proliferate—from cute cat videos to policy experts blogging on the Middle East—the consumer's expectation that online content should be free becomes more entrenched. To make money, websites... View Details
- 15 Mar 2010
- HBS Case
Developing Asia’s Largest Slum
examine ongoing efforts to forge a public-private partnership between the state government and for-profit developers. The goal is to transform Dharavi into a neighborhood offering desirable, market-rate residential and commercial real estate while providing its... View Details
- 04 Jan 2012
- What Do You Think?
Income Inequality: What’s the Right Amount?
inequality is measured in terms of opportunity or the actual accumulation of varying levels of income and wealth. Inequality is inevitable and perhaps necessary in a free society, according to one line of thought. As Guy Higgins put it,... View Details
Keywords: by Jim Heskett
- 07 Jul 2003
- Research & Ideas
The Organizational Model for Open Source
Programmers contribute to free software and open source projects for many reasons—some for the fun of it, some to improve their skills, others for a paycheck. Many people have wondered why these people give their work away. The truth is... View Details
Keywords: by Mallory Stark
- 29 May 2020
- Op-Ed
How Leaders Are Fighting Food Insecurity on Three Continents
are experiencing increased food insecurity among vulnerable populations, disruptions throughout food systems, and difficulty getting excess supply to the people who most need it. Responses range from international food programs to... View Details
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
very interesting laboratory. Free market principles were introduced initially under the authoritarian regime. Compared with other emerging markets anyway, Chile has since become a paragon of reasonably good governance. Its process of... View Details
Keywords: by Martha Lagace
- 26 May 2015
- Research & Ideas
Corporate Field Researchers Share Tricks of the Trade
Encouraging Employees To Receive Flu Shots The CDC estimates that from the 1976-1977 season to the 2006-2007 flu season, annual flu-associated deaths in the United States ranged from a low of about 3,000 to a high of about 49,000. In... View Details
Keywords: by Carmen Nobel
- 27 Jul 2019
- Op-Ed
Does Facebook's Business Model Threaten Our Elections?
unconcerned. Engagement on various applications on the Facebook platform is up. Users appear comfortable with the trade they make to give up privileged information in exchange for a range of convenient and View Details
Keywords: by George Riedel
- 02 Jan 2013
- What Do You Think?
Should We Rethink the Promise of Teams?
collaboration. An entire generation is being prepared to enter workplaces like this, organizations that reward extroverts who show initiative in stepping forward to shape the nature of the conversation of work and the ideas it generates. The work they do will be... View Details
Keywords: by James Heskett
- 10 Jan 2005
- What Do You Think?
Public Pension Reform: Does Mexico Have the Answer?
certainly fail for lack of adequate education and reflection. Responses ranged from those suggesting that the reform should be labeled a tax and approached head-on, to those proposing that it be regarded as an investment program. Typical... View Details
- 03 Nov 2011
- What Do You Think?
The Ultimate Question in Management
detractors from the proportion of promoters and you get a "net promoter score" that can range anywhere from +100 to -100. And that's it. Tracking the net promoter score, according to the authors, can lead to improvements in both... View Details
Keywords: by James Heskett
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
generally came down in support of the free exportation of jobs, regardless of how imperfect labor markets are in comparison with markets for capital, goods, and services. Those arguing for some kind of intervention in this market activity... View Details
Keywords: by James Heskett
- 07 Sep 2007
- What Do You Think?
Are Elite Business Schools Fostering the Deprofessionalization of Management?
management? While looking over responses to this month's column, I noticed a newspaper article describing a growing number of young managers who are making so much money managing, in many cases other people's money, that they have decided to forego an MBA. Does this... View Details
Keywords: by Jim Heskett