Filter Results
:
(2,653)
Show Results For
-
All HBS Web
(2,653)
- People (8)
- News (855)
- Research (1,342)
- Events (6)
- Multimedia (13)
- Faculty Publications (498)
Show Results For
-
All HBS Web
(2,653)
- People (8)
- News (855)
- Research (1,342)
- Events (6)
- Multimedia (13)
- Faculty Publications (498)
- Apr 25 2012
- Testimonial
The Value of OPM
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one concluding that it is one of the most important drivers of...
View Details
Keywords:
by James Heskett
- December 2002
- Other Article
The Competitive Advantage of Corporate Philanthropy
By: Michael E. Porter and Mark R. Kramer
When it comes to philanthropy, executives increasingly see themselves as caught between critics demanding ever higher levels of "corporate social responsibility" and investors applying pressure to maximize short-term profits. Increasingly, philanthropy is used as a...
View Details
Keywords:
Strategy
Porter, Michael E., and Mark R. Kramer. "The Competitive Advantage of Corporate Philanthropy." Harvard Business Review 80, no. 12 (December 2002): 56–69.
- 01 Nov 2021
- Op-Ed
Team Success Starts with the Individual—and with Love
If you’re a fan of American football, you probably know that Seattle Seahawks Head Coach Pete Carroll is one of only three coaches in National Football League history to win both a Super Bowl and a college national championship. Researching Carroll and his methods, I...
View Details
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
to the fore are now promising to push it into the background. The competition that capitalism has fostered is bringing marginal costs of production down far lower than anticipated by economists, to near zero in sectors such as publishing,...
View Details
- 18 Jul 2012
- Research & Ideas
Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity
them immediately? Many leaders strive for such a high degree of perfection that they are unwilling to admit mistakes. They feel tremendous external pressure to be perfect, but in reality they are far more successful when they are...
View Details
Manage Your Team's Collective Time
Time management is a group endeavor. Harvard Business School Professor Leslie Perlow shares how the payoff goes far beyond morale and retention.
View Details
- 29 May 2015
- Blog Post
Personalized Emails Get Responses
When contacting candidates of interest, customization is required to be impactful. If you spend a few extra minutes to personalize your email, then a student is far more likely to respond. Personalization doesn't have to be over the top....
View Details
Keywords:
All Industries
- 02 Jun 2003
- Research & Ideas
Stuck in Gear: Why Managers Don’t Act
common for most companies are the slow, incremental shifts that smart managers do see coming down the road. Why then aren't they better at shifting gears? According to Sull, most top managers are far sighted and methodical, active and...
View Details
Keywords:
by Martha Lagace
- 05 Sep 2018
- News
Asia's waste management failures reach crisis levels
- 29 Nov 2014
- News
How the Internet is giving Small Business Saturday an edge
- 12 Feb 2016
- Op-Ed
The Real Jobs Tragedy in the US: We've Lost the Skills
domestic skills market is far more relevant to the future of American workers than potential job losses through expanded trade with other Pacific-rim nations. Signs of distress The long-term structural decline of American jobs began well...
View Details
- June 2004 (Revised September 2007)
- Case
Zara: IT for Fast Fashion
In 2003, Zara's CIO must decide whether to upgrade the retailer's IT infrastructure and capabilities. At the time of the case, the company relies on an out-of-date operating system for its store terminals and has no full-time network in place across stores. Despite...
View Details
Keywords:
Business Model;
Customer Value and Value Chain;
Information Management;
Infrastructure;
Supply Chain Management;
Information Technology;
Retail Industry
McAfee, Andrew P., Vincent Dessain, and Anders Sjoman. "Zara: IT for Fast Fashion." Harvard Business School Case 604-081, June 2004. (Revised September 2007.)
- 26 Feb 2020
- News
For Migrant Workers, Homesickness Can Reduce Productivity
- 08 Jun 2021
- Research & Ideas
Tell Me What to Do: When Bad News Is a Big Relief
Imagine you are experiencing pain in your shoulder, and your doctor says you have torn a tendon. If the tear is big, she says, you will need surgery, whereas, if it’s slightly smaller, surgery is optional. Which size tear would you prefer? That’s the question that...
View Details
Keywords:
by Michael Blanding
- 25 Apr 2014
- News
Addressing Roadblocks to Innovation in Health Care
- 15 Feb 2012
- Op-Ed
Occupy Wall Street Protestors Have a Point
It's been easy to dismiss the Occupy Wall Street-and-beyond protesters. To many, they seem disorganized, lack a clear agenda, and advance simple solutions to complex problems. But in reality their concerns are not very different from the concerns we heard when we...
View Details
- 18 Jul 2012
- News